• Home
  • News
  • Fortune 500
  • Tech
  • Finance
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia
NewslettersCEO Daily

Andy Jassy’s Amazon leadership will be an important test for stakeholder capitalism

By
David Meyer
David Meyer
and
Alan Murray
Alan Murray
Down Arrow Button Icon
By
David Meyer
David Meyer
and
Alan Murray
Alan Murray
Down Arrow Button Icon
July 6, 2021, 6:38 AM ET

Good morning.

It’s Day 2 at Amazon. Jeff Bezos stepped down as CEO yesterday and is preparing for a shot into space. Long-time lieutenant Andy Jassy, who until recently headed up Amazon Web Services, has replaced him. (More on Jassy here.)

In preparation for the handoff, Amazon last week added two new entries to its famed set of 14 leadership principles:

—Strive to Be Earth’s Best Employer
—Success and Scale Bring Broad Responsibility

This is the belated Amazonian version of stakeholder capitalism. From its beginning, the company has been singularly “obsessed” with serving the customer. In the process, it provided extraordinary returns to shareholders—without ever having to worry much about the bottom line. Bezos famously fought off calls for broader corporate responsibility, sticking to a scrappy “It’s still Day 1” ethos, and arguing a “Day 2” mentality would lead to stasis and decline.

The new leadership principles represent a bow to the realities of the post-pandemic world. There’s a relentless battle for talent going on, fueled by the “work from anywhere” ethos that emerged during lockdown. And there is growing recognition that companies—particularly big ones—need the trust and good will of society if they are to survive and thrive. Bezos biographer Brad Stone wrote in the New York Times this weekend that Jassy’s “defining challenge” will be “to sandpaper the rough edges of Amazon’s business tactics and formulate a humbler image for the company, particularly before the many antitrust authorities trying to unravel the opaque, interlocking parts of the Amazon empire.”

But the question some are now asking is this: Will a less single-minded Amazon also be a less successful Amazon? This is a version of the broader critique leveled against stakeholder capitalism in general: Can a company catering to multiple “stakeholders” do as well as one focused on the simple math of “Total Shareholder Return”?

Over the last few years, I’ve quoted numerous top executives who make two fundamental points about the second question. First, the shift to a more stakeholder-focused capitalism isn’t really a choice—it’s something society is demanding. Amazon’s move further confirms that reality. And second, if properly executed, a strong focus on social benefits can, over time, improve financial results. There doesn’t have to be a trade-off.

Amazon Day 2 will be an important test of both principles. 

More news below.

Alan Murray
@alansmurray

alan.murray@fortune.com

TOP NEWS

British gamble

England will in a couple weeks lift social-distancing and mask rules, despite the fact that COVID case numbers are shooting up—mostly the Delta variant—and only half the population is fully vaccinated. The policy could pretty much be summed up as "let 'er rip". Some experts say the gamble is worthwhile, but others are appalled. Scotland and Wales aren't following suit just yet. Fortune

Chinese tech

China's Internet regulator has placed two more U.S.-listed companies, after ride-hailing giant Didi Chuxing, under national-security review. The CAC has ordered local app stores to disappear recently-IPO'd Didi, whose shares have consequently plummeted in premarket trading, and now Full Truck Alliance ("Uber for trucks") and Boss Zhipin (recruitment) also seem to be in trouble. Fortune

Indian Twitter

The Indian government says Twitter has lost its legal immunity against the consequences of law-breaking user-generated content. The statement came in a court filing in a case relating to defamatory tweets. The government says Twitter isn't complying with new tech rules that came into play at the end of May. This could all be very bad news for U.S. tech firms operating in India. The Wire

Oil price

The crude oil price has hit $77/barrel after OPEC+ talks failed to result in a supply increase, thanks to Saudi Arabia and the UAE squabbling. This could have an impact on inflation and hence the global recovery. Fortune

AROUND THE WATER COOLER

Shampanskoye vs Champagne

In some very high-level trolling, President Vladimir Putin has signed a law saying only Russian champagne makers can call their products "champagne" on their Cyrillic-lettered labels in Russia. France is of course fiercely protective of the Champagne region's most famous output, and is protesting very loudly. LVMH’s Moët Hennessy is suspending shipments to Russia, but only so it can comply with the new law. Fortune

Southwest strategy

In the first installment of a new Fortune series called Strategy Session, the departing Southwest CEO Gary Kelly tells Fortune's Shawn Tully what he's learned about executive succession. A sample: "The evidence is strong that the CEO successions that are most successful choose internal candidates. We had too many really good candidates to look outside. It’s a big risk to bring in a CEO from the outside." Fortune

Semiconductor fears

Chinese-owned Nexperia has bought the U.K.'s largest semiconductor manufacturer, Newport Wafer Fab (NWF). British Conservative lawmaker Tom Tugendhat said the deal should be reviewed under new legislation designed to shield key national assets. Guardian

Green debt

Germany's Greens want to overhaul the country's famous "debt brake" (a restriction on new borrowing) as they say the pandemic has exposed "deficits" in digitization and public administration that could use state investment. The Greens are polling strongly ahead of September's election—not as strongly as they were a few months ago, but still good enough to be a likely contender for coalition partner. Financial Times

This edition of CEO Daily was edited by David Meyer.

About the Authors
By David Meyer
LinkedIn icon
See full bioRight Arrow Button Icon
Alan Murray
By Alan Murray
LinkedIn iconTwitter icon
See full bioRight Arrow Button Icon

Latest in Newsletters

NewslettersCFO Daily
Gen Z fears AI will upend careers. Can leaders change the narrative?
By Sheryl EstradaDecember 5, 2025
4 hours ago
NewslettersTerm Sheet
Four key questions about OpenAI vs Google—the high-stakes tech matchup of 2026
By Alexei OreskovicDecember 5, 2025
4 hours ago
Facebook CEO Mark Zuckerberg adjusts an avatar of himself during a company event in New York City on Thursday, Oct. 28, 2021. (Photo: Michael Nagle/Bloomberg/Getty Images)
NewslettersFortune Tech
Meta may unwind metaverse initiatives with layoffs
By Andrew NuscaDecember 5, 2025
5 hours ago
Shuntaro Furukawa, president of Nintendo Co., speaks during a news conference in Osaka, Japan, on Thursday, April 25, 2019. Nintendo gave a double dose of disappointment by posting earnings below analyst estimates and signaled that it would not introduce a highly anticipated new model of the Switch game console at a June trade show. Photographer: Buddhika Weerasinghe/Bloomberg via Getty Images
NewslettersCEO Daily
Nintendo’s 98% staff retention rate means the average employee has been there 15 years
By Nicholas GordonDecember 5, 2025
6 hours ago
AIEye on AI
Companies are increasingly falling victim to AI impersonation scams. This startup just raised $28M to stop deepfakes in real time
By Sharon GoldmanDecember 4, 2025
23 hours ago
NewslettersMPW Daily
Kim Kardashian shaped Skims into a $5 billion brand—now she wants to help other entrepreneurs mold their skills for success 
By Emma HinchliffeDecember 4, 2025
1 day ago

Most Popular

placeholder alt text
Economy
Two months into the new fiscal year and the U.S. government is already spending more than $10 billion a week servicing national debt
By Eleanor PringleDecember 4, 2025
1 day ago
placeholder alt text
Success
‘Godfather of AI’ says Bill Gates and Elon Musk are right about the future of work—but he predicts mass unemployment is on its way
By Preston ForeDecember 4, 2025
24 hours ago
placeholder alt text
Success
Nearly 4 million new manufacturing jobs are coming to America as boomers retire—but it's the one trade job Gen Z doesn't want
By Emma BurleighDecember 4, 2025
1 day ago
placeholder alt text
Success
Nvidia CEO Jensen Huang admits he works 7 days a week, including holidays, in a constant 'state of anxiety' out of fear of going bankrupt
By Jessica CoacciDecember 4, 2025
23 hours ago
placeholder alt text
Economy
Tariffs and the $38 trillion national debt: Kevin Hassett sees ’big reductions’ in deficit while Scott Bessent sees a ‘shrinking ice cube’
By Nick LichtenbergDecember 4, 2025
22 hours ago
placeholder alt text
Health
Bill Gates decries ‘significant reversal in child deaths’ as nearly 5 million kids will die before they turn 5 this year
By Nick LichtenbergDecember 4, 2025
1 day ago
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • Future 50
  • World’s Most Admired Companies
  • See All Rankings
Sections
  • Finance
  • Leadership
  • Success
  • Tech
  • Asia
  • Europe
  • Environment
  • Fortune Crypto
  • Health
  • Retail
  • Lifestyle
  • Politics
  • Newsletters
  • Magazine
  • Features
  • Commentary
  • Mpw
  • CEO Initiative
  • Conferences
  • Personal Finance
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
About Us
  • About Us
  • Editorial Calendar
  • Press Center
  • Work At Fortune
  • Diversity And Inclusion
  • Terms And Conditions
  • Site Map

© 2025 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.