• Home
  • News
  • Fortune 500
  • Tech
  • Finance
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia
NewslettersBroadsheet

Workers are leaving the retail industry in droves

By
Kristen Bellstrom
Kristen Bellstrom
and
Emma Hinchliffe
Emma Hinchliffe
Down Arrow Button Icon
By
Kristen Bellstrom
Kristen Bellstrom
and
Emma Hinchliffe
Emma Hinchliffe
Down Arrow Button Icon
June 23, 2021, 9:11 AM ET
The 'Great Resignation' is reaching retail workforces.
The 'Great Resignation' is reaching retail workforces. Jeffrey Greenberg—Education Images/Universal Images Group/Getty Images

Good morning, Broadsheet readers! Sen. Kyrsten Sinema stands by the filibuster, Bumble gives its workforce a week off, and the Great Resignation reaches retail. Have a great Wednesday.

– The Great Resignation. The retail chapter of the ‘Great Resignation’ has begun. In April, 649,000 retail workers gave notice, the “largest one-month exodus since the Labor Department began tracking such data more than 20 years ago,” according to the Washington Post.

Upheaval in the retail sector is particularly notable to the Broadsheet, since women account for the majority of retail workers (about 57%) and women of color are disproportionately represented in the industry.

So, what should we make of this record-breaking stat? On one hand, some of the female retail employees who are quitting right now are likely in the same boat as those forced to leave their jobs during the pandemic—overwhelmed by childcare and other family responsibilities that make keeping their paying gigs untenable.

But the Washington Post interviews with more than a dozen former retail employees suggest that, for at least some workers, the motivation is quite different: with the job market tightening and the economy on an upswing, they’re leaving their jobs because they believe they can find better opportunities elsewhere.

One of the women the Post talked to, Christina Noles, is leaving a job at a dollar store where she worked a sometimes grueling schedule for $10.25 an hour; five of her retail colleagues tested positive for COVID last winter. Now she’s starting a job with local law firm, working from home and earning $13 an hour, plus benefits.

This is good news. For women like Noles, a new job in a new sector could be transformative. And it’s not just those who leave retail who could benefit. Such an exodus is likely to put pressure on the industry, potentially benefiting those who opt to stay in their jobs or who are hired on by retailers in the coming months.

Raising retail wages is obviously a huge part of making the field more attractive—and companies have already moved in that direction as they scramble to fill open jobs (The Post notes that Target, Best Buy, Under Armour and Kay Jewelers all recently instituted a $15 an hour minimum). But for women especially, other changes—like more predictable schedules, better benefits, paid sick leave, and safer working conditions are also essential.

Retailers and the workers who keep them in business have been through a lot in the past year and half. If companies can seize this moment to make their sector a better place to work, this could be the turning point that breathes hope back into the industry.  

Plus: Today is the start of Fortune’s Most Powerful Women Next Gen Summit, where we’ll hear from leaders like Canva CEO Melanie Perkins; author and activist Dylan Farrow; entrepreneur Bobbi Brown; and White House spokeswoman and strategist Symone Sanders. We’ll bring you highlights through the rest of the week.

Kristen Bellstrom
kristen.bellstrom@fortune.com
@kayelbee

The Broadsheet, Fortune’s newsletter for and about the world’s most powerful women, is coauthored by Kristen Bellstrom, Emma Hinchliffe, and Claire Zillman. Today’s edition was curated by Emma Hinchliffe. 

ALSO IN THE HEADLINES

- Ranked choice results. Early results of yesterday's New York City Democratic mayoral primary saw progressive candidate Maya Wiley come in second to Eric Adams, with Kathryn Garcia in third. But ranked-choice voting means that it could be weeks before a final result is declared. New York Times

- Filibuster debate. Sen. Kyrsten Sinema doubled down on her defense of the filibuster as Democrats' For the People Act was taken up by the Senate. The Arizona senator is arguing that "we will lose much more than we gain" by ending the 60-vote threshold. The voting rights act, meanwhile, stalled in the Senate. CBS News

- Lights, camera, action? Lina Khan will become chair of the Federal Trade Commission just as the agency reviews Amazon's proposed acquisition of movie studio MGM. Khan,  a harsh critic of Amazon and tech monopolies, is known by some as the "Simone Biles of antitrust."

- Tenure review. Nikole Hannah-Jones's legal team sent a letter to UNC-Chapel Hill saying that the journalist won't join the school's faculty without tenure. Hannah-Jones had accepted a five-year position but says that she did so before learning about how a wealthy donor influenced the board of trustees' decision not to review her tenure application. NC Policy Watch

MOVERS AND SHAKERS: Neha Parikh is the new CEO of Waze. Former Google Cloud COO Diane Bryant joins the board of Platform9. Girls Who Code CMO Deborah Singer is joining Tia as SVP of marketing and communications. Jodie Gunzberg, former chief institutional investment strategist for wealth management at Morgan Stanley, joins CoinDesk as managing director of CoinDesk Indexes. 

IN CASE YOU MISSED IT

- Swipe break. Bumble, led by CEO Whitney Wolfe Herd, is the latest company to give its employees time off to help combat pandemic burnout. The dating app business closed its offices this week to give its 700 employees a "much needed break." Fortune

- Diversity at Deutsche. Deutsche Bank published new categories of diversity data for the first time, revealing that women hold 21% of top management roles while Black staffers hold just 5%. The bank declined to disclose the hard numbers behind those percentages. Bloomberg

- #FreeBritney. New reporting finds that Britney Spears has been pushing to end her conservatorship for several years. In 2016, the pop star told a court investigator that the system had "too much control" over her life and finances and asked to end the conservatorship as soon as possible. New York Times

- Photo story. Stock photography often illustrates stories about the world—and there's not much of it that's gender-inclusive. A new library from Vice Media aims to change that, offering photos of day-to-day trans and nonbinary lives. Adweek

ON MY RADAR

Has the pandemic fundamentally changed the way women think about drinking? Vogue

The suit makes the woman GQ

How Joni Mitchell shattered gender barriers when women couldn’t even have their own credit cards LA Times

PARTING WORDS

"As a woman, you probably have to think longer and harder about the way that you say things."

-Pink, the pop star, on female leadership

About the Authors
Kristen Bellstrom
By Kristen Bellstrom
See full bioRight Arrow Button Icon
Emma Hinchliffe
By Emma HinchliffeMost Powerful Women Editor
LinkedIn iconTwitter icon

Emma Hinchliffe is Fortune’s Most Powerful Women editor, overseeing editorial for the longstanding franchise. As a senior writer at Fortune, Emma has covered women in business and gender-lens news across business, politics, and culture. She is the lead author of the Most Powerful Women Daily newsletter (formerly the Broadsheet), Fortune’s daily missive for and about the women leading the business world.

See full bioRight Arrow Button Icon

Latest in Newsletters

AIEye on AI
Companies are increasingly falling victim to AI impersonation scams. This startup just raised $28M to stop deepfakes in real time
By Sharon GoldmanDecember 4, 2025
8 hours ago
NewslettersMPW Daily
Kim Kardashian shaped Skims into a $5 billion brand—now she wants to help other entrepreneurs mold their skills for success 
By Emma HinchliffeDecember 4, 2025
10 hours ago
Two female employees, one pointing at a book, other looking at laptop.
NewslettersCFO Daily
‘Polyworking’ won’t slow down in 2026 as pay falls behind, says career expert
By Sheryl EstradaDecember 4, 2025
13 hours ago
NewslettersTerm Sheet
How Anthropic grew—and what the $183 billion giant faces next
By Allie GarfinkleDecember 4, 2025
13 hours ago
BlackRock Chairman and CEO Larry Fink speaks onstage during the 2025 New York Times Dealbook Summit at Jazz at Lincoln Center on December 03, 2025 in New York City.
NewslettersCEO Daily
CEOs are making the business case for AI—and dispelling talk of a bubble
By Diane BradyDecember 4, 2025
14 hours ago
Apple head of user interface design Alan Dye speaking in a video for the company's 2025 WWDC event. (Courtesy Apple)
NewslettersFortune Tech
Meta poaches Apple interface design chief Alan Dye
By Andrew NuscaDecember 4, 2025
15 hours ago

Most Popular

placeholder alt text
Economy
Two months into the new fiscal year and the U.S. government is already spending more than $10 billion a week servicing national debt
By Eleanor PringleDecember 4, 2025
14 hours ago
placeholder alt text
North America
Jeff Bezos and Lauren Sánchez Bezos commit $102.5 million to organizations combating homelessness across the U.S.: ‘This is just the beginning’
By Sydney LakeDecember 2, 2025
2 days ago
placeholder alt text
Success
‘Godfather of AI’ says Bill Gates and Elon Musk are right about the future of work—but he predicts mass unemployment is on its way
By Preston ForeDecember 4, 2025
9 hours ago
placeholder alt text
Economy
Ford workers told their CEO 'none of the young people want to work here.' So Jim Farley took a page out of the founder's playbook
By Sasha RogelbergNovember 28, 2025
6 days ago
placeholder alt text
Health
Bill Gates decries ‘significant reversal in child deaths’ as nearly 5 million kids will die before they turn 5 this year
By Nick LichtenbergDecember 4, 2025
20 hours ago
placeholder alt text
Economy
Tariffs and the $38 trillion national debt: Kevin Hassett sees ’big reductions’ in deficit while Scott Bessent sees a ‘shrinking ice cube’
By Nick LichtenbergDecember 4, 2025
8 hours ago
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • Future 50
  • World’s Most Admired Companies
  • See All Rankings
Sections
  • Finance
  • Leadership
  • Success
  • Tech
  • Asia
  • Europe
  • Environment
  • Fortune Crypto
  • Health
  • Retail
  • Lifestyle
  • Politics
  • Newsletters
  • Magazine
  • Features
  • Commentary
  • Mpw
  • CEO Initiative
  • Conferences
  • Personal Finance
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
About Us
  • About Us
  • Editorial Calendar
  • Press Center
  • Work At Fortune
  • Diversity And Inclusion
  • Terms And Conditions
  • Site Map

© 2025 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.