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MagazineWorld's Most Admired Companies

Underrated or overrated? Executives rank the business world’s top CEOs

By
Matthew Heimer
Matthew Heimer
and
Scott DeCarlo
Scott DeCarlo
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By
Matthew Heimer
Matthew Heimer
and
Scott DeCarlo
Scott DeCarlo
Down Arrow Button Icon
February 1, 2021, 5:30 AM ET

This story is part of Fortune‘s 2021 World’s Most Admired Companies coverage.

Business leaders weigh on which of their peers get too little credit, and which ones get too much.

Most underrated CEOs based on 5,250 responses

Satya Nadella, Microsoft

WMAC 2021-Satya-Nadella
Illustration by Sam Kerr

328 votes

Nadella’s peers have now voted him “most underrated” five years in a row—an indication, perhaps, of his ability to steer the company through a major reinvention while generating shockingly little drama. Tech analysts believe (though Microsoft won’t confirm) that the Azure cloud business Nadella has championed now accounts for as much revenue as the Windows software that turned the company into a behemoth a generation ago. The successful absorption of LinkedIn and software development site GitHub have demonstrated the 53-year-old CEO’s ability to win on multiple fronts, as has the Xbox’s sustained cred in gaming circles. Microsoft’s share price, meanwhile, has more than quintupled during Nadella’s seven-year tenure—a sign of investors’ long-term confidence in his big bets.

Mary Barra, General Motors

WMAC 2021-Mary-Barra
Illustration by Sam Kerr

151 votes

Last spring, GM was making PPE for health care workers; by fall, it was posting healthy profits. 

Tim Cook, Apple

WMAC 2021-Tim-Cook
Illustration by Sam Kerr

146 votes

The pandemic barely slowed Apple’s rollout of new phones, watches, and services.

Doug McMillon, Walmart

WMAC 2021-Doug-McMillan
Illustration by Sam Kerr

135 votes

Walmart has been a bulwark against COVID, keeping stores open and hiring widely. 

Most overrated CEOs based on 4,489 responses

Mark Zuckerberg, Facebook

WMAC 2021-Mark-Zuckerberg
Illustration by Sam Kerr

445 votes

Facebook is hardly the only online platform to have struggled to curb the spread of misinformation. But over the past year, with COVID-19, the killing of George Floyd, and the presidential election each spurring waves of algorithmically amplified falsehoods and hate speech, Zuckerberg’s company came under unprecedented scrutiny—and an expanding circle of critics faulted the CEO and cofounder for doing far too little, years too late. Advertisers began voting with their dollars in meaningful ways, pulling back and even pulling out, as revenue growth slowed. An antitrust suit by the Federal Trade Commission, meanwhile, seeks to undo Facebook’s acquisitions of Instagram and WhatsApp—taking aim at some of Zuckerberg’s signature accomplishments.

Jeff Bezos, Amazon

WMAC 2021-Jeff-Bezos
Illustration by Sam Kerr

407 votes

Amazon’s hypercompetitive culture inspires as much criticism as admiration of late.

Elon Musk, Tesla/SpaceX

WMAC 2021-Elon-Musk
Illustration by Sam Kerr

294 votes

Fortune’s Businessperson of the Year for 2020 remains profoundly polarizing.

Jamie Dimon, JPMorgan Chase

WMAC 2021-Jamie-Dimon
Illustration by Sam Kerr

280 votes

Some bank analysts think JPMC has been too complacent in the fintech race.

This article appears in the February/March 2021 issue of Fortune with the headline, “Underrated/overrated.”

About the Authors
Matthew Heimer
By Matthew HeimerExecutive Editor, Features
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Matt Heimer oversees Fortune's longform storytelling in digital and print and is the editorial coordinator of Fortune magazine. He is also a co-chair of the Fortune Global Forum and the lead editor of Fortune's annual Change the World list.

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Scott DeCarlo
By Scott DeCarloVP of Research
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Scott DeCarlo is the VP of research at Fortune, where he oversees the publication’s signature lists, including the Fortune 500, Global 500, World’s Most Admired Companies, and Fastest-Growing Companies.

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