• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia

Trendingnow

1

The millennial generation has split, new Fed research shows: Those over 35 are edging toward boomer-style wealth, while everyone else falls behind

2

The $39 trillion U.S. national debt isn’t as high as Japan’s and Singapore’s relative to economy size—and yet it's still worse somehow

3

Spain lifted the World Cup, but the IRS still gets a cut of its $50 million pay day as players, coaches and refs all face complex U.S. “jock taxes”

1

The millennial generation has split, new Fed research shows: Those over 35 are edging toward boomer-style wealth, while everyone else falls behind

2

The $39 trillion U.S. national debt isn’t as high as Japan’s and Singapore’s relative to economy size—and yet it's still worse somehow

3

Spain lifted the World Cup, but the IRS still gets a cut of its $50 million pay day as players, coaches and refs all face complex U.S. “jock taxes”
Commentaryremote work

Work has outgrown the office. What’s next?

By
Drew Houston
Drew Houston
Down Arrow Button Icon
By
Drew Houston
Drew Houston
Down Arrow Button Icon
January 12, 2021, 12:58 PM ET
Dropbox_DrewHouston
The events of 2020 have forced employers to reimagine work, with flexible, remote jobs becoming mainstream, writes Drew Houston.Courtesy of Dropbox
Add Fortune on Google for similar content.

Looking back at 2020, it seems like our world turned upside down, from a global pandemic and climate catastrophes down to the mundane details of what it means to go to work each day. But the silver lining for most people with an office job is that, in the long run, the rise of remote work could be the best thing to happen to knowledge work in generations.

If you heard what was coming a year ago, you wouldn’t have believed it. “Work as we know it is over. Let’s all go home, sit on our couches with our laptops, and figure out what to do from there.” A new study by Dropbox and the Economist Intelligence Unit (EIU) shows people are working longer hours and feeling more stressed since going remote. It can be hard to imagine something good coming out of this.

But we’ve already gained a lot, such as the ability to work from anywhere and extra hours to spend with family or however we choose. The vast majority of employees already say they don’t want to return to pre-pandemic office work when this is over. That’s clear in Dropbox’s internal surveys and in our study with EIU; workers say that the advantages of working remotely outweigh negatives by a wide margin. 

And the benefits will become clearer over time. Employees will escape grueling commutes and gain more control over their life choices. Companies will grow stronger as they integrate dispersed talent with diverse perspectives. Opportunity will spread far beyond exclusive urban clusters.  

As the advantages of distributed work become the norm, employees will demand them. Companies that understand this and adapt will be the winners in this new world. They’ll attract the top talent, ship the best products, and earn the most market share. Those that don’t evolve will be left behind. 

But to make the most of this opportunity, we’ll need to fundamentally reimagine the experience of work itself. Distributed work is a new medium. The processes and tools we’re using now were duct-taped together in response to the pandemic. But what if we built them for the new world? How might we intentionally redesign work to unlock the potential of this new distributed model? 

Let’s start with the obvious: offices. Knowledge work has outgrown a physical setting where everyone spends the workday together. In our study with EIU, workers said they were able to focus better at home than they were before. But they also feel disconnected and said it’s harder to begin new projects with multiple collaborators while remote. Distributed work lets us redefine “the workplace” to mean “anywhere work happens,” and get the best of both worlds. At Dropbox, we’ve decided that focused work should happen at home (or anywhere private), while our offices will be repurposed for fostering human connection.

Next, let’s reimagine the workweek. The 40-hour office workweek with a daily commute was an artifact of factory work. Back in the day, you had to be in a physical location with others to do your work. Today, more and more people are employed in some kind of knowledge work that can be done asynchronously. 

We now have the opportunity to redesign the workweek flexibly around individual needs. But it’ll require a new social contract at work. Companies will have to trust employees to get their work done without constantly monitoring face time, and people will have to take more accountability for their results.

Maybe you’re a night owl or an early bird. Maybe childcare means your best work hours rotate daily. If “the workplace” now means wherever work happens, “the workweek” will mean whenever work happens best for each person. At Dropbox, we’re embracing nonlinear work. We’re limiting core collaboration hours and encouraging employees to customize their own schedules beyond that. 

Reimagining the workweek is a shift in mindset as much as scheduling. With it will come the ability to prioritize and create time to shut off. It will also make work more sustainable. The antidote to burnout isn’t necessarily working fewer hours—it’s being fully present for what matters most to you, both in your work life and personal life.

Lastly, there’s the technology we use at work. New digital experiences will make all this possible. Machine learning and smart software platforms will make it easy to organize all of a company’s information so employees can find what’s relevant to them without asking colleagues for it in real time. Infinite digital conference rooms will allow you to have a space for each working group where all your project materials and meeting notes are always available, and no one but you ever erases your whiteboard. 

These new experiences will go far beyond what physical spaces can accommodate, just as a Google or Wikipedia search surpasses any physical library. They’ll let companies move beyond rigid systems and real-time meetings for decision-making. They’ll help us prioritize and spend more time on deep, focused work. We’ve only scratched the surface of what’s possible when we design for a distributed workforce.

We’ve gone through a one-way door. The shift to distributed work is the biggest transformation to knowledge work since the term was invented in 1959. Its impact will be comparable to the rise of mobile and the cloud. Distributed work will unlock the potential of these technologies in the same way the highway system unlocked the potential of cars and ultimately reconfigured modern life. 

While it’s clear we’re not going back, the way we experience work physically and digitally on the other side of this door is still largely to be determined. It’s up to all of us—from business veterans to those just entering the workforce—to seize the opportunity. We get to decide how we want to work and to reinvent it for the better.

Drew Houston is the cofounder and CEO of Dropbox.

About the Author
By Drew Houston
See full bioRight Arrow Button Icon
Add Fortune on Google for similar content.

Latest in Commentary

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Fortune Secondary Logo
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • World's Most Admired Companies
  • See All Rankings
  • Lists Calendar
Sections
  • Finance
  • Fortune Crypto
  • Features
  • Leadership
  • Health
  • Commentary
  • Success
  • Retail
  • Mpw
  • Tech
  • Lifestyle
  • CEO Initiative
  • Asia
  • Politics
  • Conferences
  • Europe
  • Newsletters
  • Personal Finance
  • Environment
  • Magazine
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
  • Group Subscriptions
About Us
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • TikTok icon
  • YouTube icon

Latest in Commentary

craig
CommentaryPharmaceutical Industry
Big pharma’s patent cliff meets a new biotech Cold War: We need to outrun China, not outlaw it
By Craig GarthwaiteJuly 24, 2026
2 hours ago
tim
Commentarysmartphones and mobile devices
NYU Stern pricing expert: There’s a hidden ‘AI tax’ hitting Apple, Dell — and your next phone
By Srikanth JagabathulaJuly 24, 2026
2 hours ago
nyse
CommentaryEconomics
AI doesn’t end scarcity. It relocates it
By François Candelon, Paul-Louis Andres and Augustin ManchonJuly 24, 2026
4 hours ago
Can Bangkok future-proof itself against the heat?
CommentaryThailand
Can Bangkok future-proof itself against the heat?
By Curtis S. Chin and Ella TanJuly 23, 2026
17 hours ago
mm
CommentaryLeadership
Michael Muthukrishna: The ‘lone genius’ myth is wrong and it’s holding back your business
By Michael MuthukrishnaJuly 23, 2026
1 day ago
Paul Keary (L) and Mike Sutcliff (R).
CommentaryAI agents
Teneo & Thoughtworks CEOs: the AI race will be won with governance, not speed 
By Paul Keary and Mike SutcliffJuly 23, 2026
1 day ago

Most Popular

The millennial generation has split, new Fed research shows: Those over 35 are edging toward boomer-style wealth, while everyone else falls behind
Real Estate
The millennial generation has split, new Fed research shows: Those over 35 are edging toward boomer-style wealth, while everyone else falls behind
By Nick LichtenbergJuly 22, 2026
2 days ago
The $39 trillion U.S. national debt isn’t as high as Japan’s and Singapore’s relative to economy size—and yet it's still worse somehow
Economy
The $39 trillion U.S. national debt isn’t as high as Japan’s and Singapore’s relative to economy size—and yet it's still worse somehow
By Sasha RogelbergJuly 23, 2026
22 hours ago
Spain lifted the World Cup, but the IRS still gets a cut of its $50 million pay day as players, coaches and refs all face complex U.S. “jock taxes”
Personal Finance
Spain lifted the World Cup, but the IRS still gets a cut of its $50 million pay day as players, coaches and refs all face complex U.S. “jock taxes”
By Joshua HongJuly 23, 2026
1 day ago
Jensen Huang made his $172 billion fortune on AI chips. His family's $75 million gift to Vanderbilt argues art decides what technology is for
Big Tech
Jensen Huang made his $172 billion fortune on AI chips. His family's $75 million gift to Vanderbilt argues art decides what technology is for
By Sydney LakeJuly 23, 2026
1 day ago
Current price of oil as of July 23, 2026
Personal Finance
Current price of oil as of July 23, 2026
By Joseph HostetlerJuly 23, 2026
1 day ago
Scott Bessent casually says the U.S. has more than $1 trillion in gold—and that it doesn’t matter for the dollar
Economy
Scott Bessent casually says the U.S. has more than $1 trillion in gold—and that it doesn’t matter for the dollar
By Sasha RogelbergJuly 22, 2026
2 days ago

© 2026 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.