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Retail

Hong Kong Retail Concerns Worsen Amid Steady Protests

By
Eric Lam
Eric Lam
,
Sheryl Tian Tong Lee
Sheryl Tian Tong Lee
,
Tong Lee
Tong Lee
,
Jinshan Hong
Jinshan Hong
, and
Bloomberg
Bloomberg
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By
Eric Lam
Eric Lam
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Sheryl Tian Tong Lee
Sheryl Tian Tong Lee
,
Tong Lee
Tong Lee
,
Jinshan Hong
Jinshan Hong
, and
Bloomberg
Bloomberg
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August 30, 2019, 2:18 PM ET

Retailers of all levels across Hong Kong find themselves struggling in much the same way, with business disrupted by pro-democracy protests now in their third month.

Hong Kong’s retail sales by volume fell 13% in July, in the first full month affected by the protests, according to a government release. Retail sales by value dropped 11.4% to a provisionally estimated HK$34.4 billion ($4.4 billion). Economists surveyed by Bloomberg had forecast a 12.5% contraction from a year earlier for both retail value and volume.

“Retail sales will likely stay weak in the near term, as escalated U.S.-mainland trade tensions and subdued economic conditions continue to dampen consumer sentiment,” a government spokesman said in the release.

Stores are struggling

At Sunglass Hut in IFC Mall, a luxury shopping center in the Central business district, a saleswoman said sales have plummeted as much as 40% since the start of protests. The store sells upscale brands from the likes of Christian Dior SE, Tom Ford, and Gucci.

Business in the region’s financial center—an international commercial gateway between mainland China and the rest of the world—is often suspended early on protest days. Staff are suffering from reduced take-home pay, the saleswoman said, declining to give her name.

Most Hong Kong retailers have seen sales drop more than 50% in August, according to the city’s Retail Management Association. The association has urged landlords in the city to halve rents for six months.

Prospects are unlikely to improve any time soon with Hong Kong’s economy slowing sharply under the punishing headwinds of a prolonged U.S.-China trade war and the protests, which started in June as criticism against a new law allowing extraditions to mainland China  There are no visible signs of a resolution coming on either front.

Some locations are seeking strategies to help. A spokesperson for Pacific Place, the upscale mall owned by Swire Properties Ltd that’s seen significant disruption, said the company is working to find “plausible solutions” to the current downturn.

The worst is yet to come for stores

Until recent months, Hong Kong— a part of China since 1997 after being a British colony for 156 years—had record tourist arrivals, including as many as 5 million per month from mainland China. That tally is likely to drop by as much as 50% in August compared to the same period a year ago, according to Yiu Si-wing, a Hong Kong lawmaker representing the tourism industry.

“The situation has not reached the bottom yet,” Yiu said. “In the summer, we were sitting on orders made before the protests escalated. It will become even worse in the first half of September.”

Everywhere you look, there are signs of weakness. The city’s economy contracted by 0.4% in the second quarter, more than originally estimated, raising the prospect of a technical recession. Exports fell for a ninth straight month in July, while the long-steady jobless rate ticked higher for the first time in two years in the same month. Sentiment among small businesses, especially retailers, has hit record lows.

“Even on visual inspection you can see the retailers and even restaurants have already been affected in terms of revenue,” said Raymond Yeung, chief Greater China economist at Australia & New Zealand Banking Group Ltd. “As long as we see that this trade war continues to escalate and intensify without any sign of slowing down then we expect the second half of the year the economy will continue to slow down.”

Hong Kong Chief Executive Carrie Lam has described the economic impact of the protests as worse than the SARS epidemic and the 2008 global financial crisis.

Financial Secretary Paul Chan introduced a stimulus package worth about $2 billion in August targeting small businesses and households, but economists were skeptical of its impact. Chan is sitting on fiscal reserves of around HK$1.17 trillion ($149.2 billion), after recording a budget surplus this year.

Small businesses squeezed

In the western district of Hong Kong Island, Au Chun Pang, 56, says monthly sales at his dried seafood store have plunged some 20% from the start of the year. Economic growth in both China and Hong Kong have slowed and tourism has declined as a result of the frequent protests.

“This was my father’s business,” he said, speaking among rows of salted fish hanging from the ceiling and walls and baskets of dried shrimp. “I’ve been running it for almost 30 years. I don’t know what will happen now.”

Au’s store is located just a few blocks away from China’s liaison office in the neighborhood of Sai Ying Pun, where some of the most violent confrontations have occurred between pro-democracy, anti-government protesters and riot police since demonstrations erupted three months ago. Other than a clash last month that disrupted operations, Au has been able to keep his shop open so far, but business has suffered.

Over on the Kowloon side of Hong Kong in Kwun Tong, dried-fruit seller Abey Cheng, 46, has taken up pushing a snack trolley around demonstrations to hand out treats to protesters. She says it’s an effort to provide a little bit of encouragement, both for herself and others. Sales at her shop plunged 50% from a year ago in July, and she’s earning just enough to cover the rent and her part-time employees’ salaries.

“The social atmosphere is not good,” she said. “The mood is affecting consumption. Nothing tastes good now.”

More must-read stories from Fortune:

—Will Forever 21 file for U.S. bankruptcy protection?
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—Listen to our audio briefing, Fortune 500 Daily
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