• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia
TechPayPal Holdings

Why PayPal Doesn’t Want to Lend You Money Anymore

By
Aaron Pressman
Aaron Pressman
Down Arrow Button Icon
By
Aaron Pressman
Aaron Pressman
Down Arrow Button Icon
November 16, 2017, 1:49 PM ET

PayPal is one of the most popular ways to pay for things online, helped by its frequent offers to lend a consumer a few bucks to cover a purchase. But on Thursday, PayPal announced it was selling its entire consumer loan portfolio to Synchrony Financial, the lending unit spun out of GE Capital in 2014, and getting out of the business of extending credit to consumers. PayPal still wants to help people pay for purchases, so how will it offer loans in the future?

Will you still be able to borrow money to make a PayPal purchase in installments?

Yes. The company is keeping the little purple box offering an installment loan that appears at the bottom of a retailer’s web site when a customer decides to pay with PayPal. Customers who’d rather pay for that new washing machine over six months, for example, will still be offered that option when they use PayPal on a retailer’s web site.

So what isn’t PayPal doing anymore?

What’s changing is where the money comes from to make the loans and who collects the interest, typically 20% annually. PayPal decided that tying up large amounts of its capital (the loan portfolio sold to Synchrony totaled $6 billion) for lending wouldn’t provide as high a return on investment for the company as using that money for other projects. PayPal’s payments processing and merchant services generally provide higher returns. “We want to invest in growth,” PayPal CFO John Rainey told the Wall Street Journal. “That $6 billion can be reinvested in higher-returning alternatives.”

Get Data Sheet, Fortune’s technology newsletter.

The lending also was starting to freak out Wall Street analysts worried about losses from borrowers who couldn’t repay their loans in tougher economic times. Already, the loss rate on PayPal’s loans had climbed to 6.4% a year from 6% last year and 5.6% in 2015. PayPal said it was keeping for now much smaller portfolios it had accumulated from lending to small businesses and non-U.S. consumers.

Who will fund the loans to PayPal customers?

That will be Synchrony’s (SYF) job. The company is already a leading provider of private label consumer credit cards and has almost $80 billion of outstanding loans. That gives Synchrony much bigger scale than PayPal, helping profitability, and greater diversification of borrowers, which at least in theory should make its portfolio more recession-proof.

PayPal is losing out on revenue from the interest, so why did its stock price go up?

PayPal’s shares were up almost 5% to an all-time high of $76.84 in midday trading on Thursday. Part of the excitement was that it was getting out of a business that Wall Street didn’t much like, as noted above. But also, PayPal (PYPL) said that as part of the sale (which isn’t expected to be completed until next year) it would share in some of the revenue from Synchrony’s lending activities. So the deal could provide the proverbial win-win with both companies coming out ahead.

(Update: This story was updated on November 17 to correct that the rate on PayPal Credit does not go above 20%).

About the Author
By Aaron Pressman
See full bioRight Arrow Button Icon

Latest in Tech

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • Future 50
  • World’s Most Admired Companies
  • See All Rankings
Sections
  • Finance
  • Leadership
  • Success
  • Tech
  • Asia
  • Europe
  • Environment
  • Fortune Crypto
  • Health
  • Retail
  • Lifestyle
  • Politics
  • Newsletters
  • Magazine
  • Features
  • Commentary
  • Mpw
  • CEO Initiative
  • Conferences
  • Personal Finance
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
About Us
  • About Us
  • Editorial Calendar
  • Press Center
  • Work At Fortune
  • Diversity And Inclusion
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • Pinterest icon

Most Popular

placeholder alt text
C-Suite
OpenAI’s Sam Altman says his highly disciplined daily routine has ‘fallen to crap’—and now unwinds on weekends at a ranch with no cell phone service
By Jacqueline MunisFebruary 5, 2026
1 day ago
placeholder alt text
Economy
Trump is giving the U.S. economy a $65 billion tax-refund shot in the arm, mostly for higher-income people, BofA says
By Nick LichtenbergFebruary 5, 2026
1 day ago
placeholder alt text
Success
After decades in the music industry, Pharrell Williams admits he never stops working: ‘If you do what you love everyday, you’ll get paid for free'
By Emma BurleighFebruary 3, 2026
3 days ago
placeholder alt text
Investing
Ray Dalio warns the world is ‘on the brink’ of a capital war of weaponizing money—and gold is the best way for people to protect themselves
By Sasha RogelbergFebruary 4, 2026
2 days ago
placeholder alt text
Travel & Leisure
How Japan replaced France as the country young Americans obsessively romanticize—they’re longing for civility they don’t see at home
By Nick LichtenbergFebruary 5, 2026
1 day ago
placeholder alt text
Politics
Peter Thiel warns the Antichrist and apocalypse are linked to the ‘end of modernity’ currently happening—and cites Greta Thunberg as a driving example
By Nick LichtenbergFebruary 4, 2026
2 days ago

© 2026 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.


Latest in Tech

CEO and co-founder of Anthropic Dario Amodei speaking on stage.
AIAnthropic
Anthropic’s newest model excels at finding security vulnerabilities—but raises fresh cybersecurity risks
By Beatrice NolanFebruary 6, 2026
2 hours ago
Arts & EntertainmentSuper Bowl
Many 2026 Super Bowl ads share a common theme, revealing a truth about America’s current mindset
By Mae Anderson and The Associated PressFebruary 6, 2026
4 hours ago
Cybersecuritydeepfakes
In the disappearance of Savannah Guthrie’s mom, AI deepfakes add to the mystery
By Barbara Ortutay, Ed White and The Associated PressFebruary 6, 2026
4 hours ago
Google data center
Big TechData centers
Big Tech’s $630 billion AI spree now rivals Sweden’s economy, unsettling investors: ‘We’ve never invested this much on anything before’
By Jake AngeloFebruary 6, 2026
4 hours ago
AISocial Network
Moltbook, the Reddit for bots, alarms the tech world as agents start their own religion and plot to overthrow humans
By Kaitlyn Huamani and The Associated PressFebruary 6, 2026
4 hours ago
AISpaceX
Musk predicts more AI capacity will be in orbit than on earth in 5 years, with SpaceX becoming a ‘hyper-hyper’ scaler
By Jason MaFebruary 6, 2026
4 hours ago