• Home
  • News
  • Fortune 500
  • Tech
  • Finance
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia
TechLyft

Lyft Drivers Aren’t Happy With Their Taco Bell Rides

By
Don Reisinger
Don Reisinger
Down Arrow Button Icon
By
Don Reisinger
Don Reisinger
Down Arrow Button Icon
July 27, 2017, 10:03 AM ET

Some Lyft drivers are not too pleased with the ride-hailing company’s decision to partner with fast food chain Taco Bell.

A host of people who claim to be Lyft drivers have taken to Twitter to rail against a new Lyft feature that would allow users to request an order be picked up at Taco Bell. In a series of tweets this week, Lyft drivers have complained that it’s the “worst feature ever.” Others have expressed concern that if they don’t agree to picking up a customer’s Taco Bell order, their ratings might be hurt, causing fewer people to want to ride with them.

“So when a passenger asks to go to Taco Bell and the driver refuses will the [passenger] have the option to ding the hell out of the driver’s rating?” one driver tweeted on Tuesday.

Lyft and Taco Bell on Tuesday announced a partnership that will allow Lyft users to request the company’s drivers make a stop at the fast food chain for them. From within the Lyft app, users can access “Taco Mode” and place their orders. Drivers are then directed to Taco Bell, where they place and buy the order and deliver it to a customer’s home.

Get Data Sheet, Fortune’s technology newsletter

For now, the feature is in beta testing in Orange County, Calif. The companies expect to expand it nationally in 2018.

All week, drivers have expressed frustration with the decision and criticized Lyft for the rather anemic payscale attached to it. According to food news site GrubStreet, which earlier reported on the concerns, Lyft drivers make $4.50 an hour, or 7.5 cents per minute, sitting in their cars. That rate applies to Taco Bell runs. A long wait in a Taco Bell line would net drivers just a couple of bucks—far less than they would make driving Lyft users around town.

Still, not at all is lost.

In response to the complaints, Lyft on Thursday tweeted that participating in the program is “completely optional” for both the drivers and the riders. Many drivers responded saying they wouldn’t participate in the program.

Lyft did not immediately respond to a Fortune request for comment on the report.

About the Author
By Don Reisinger
See full bioRight Arrow Button Icon

Latest in Tech

Big TechStreaming
Trump warns Netflix-Warner deal may pose antitrust ‘problem’
By Hadriana Lowenkron, Se Young Lee and BloombergDecember 7, 2025
7 hours ago
Big TechOpenAI
OpenAI goes from stock market savior to burden as AI risks mount
By Ryan Vlastelica and BloombergDecember 7, 2025
7 hours ago
AIData centers
HP’s chief commercial officer predicts the future will include AI-powered PCs that don’t share data in the cloud
By Nicholas GordonDecember 7, 2025
9 hours ago
Future of WorkJamie Dimon
Jamie Dimon says even though AI will eliminate some jobs ‘maybe one day we’ll be working less hard but having wonderful lives’
By Jason MaDecember 7, 2025
13 hours ago
CryptoCryptocurrency
So much of crypto is not even real—but that’s starting to change
By Pete Najarian and Joe BruzzesiDecember 7, 2025
18 hours ago
Elon Musk
Big TechSpaceX
SpaceX to offer insider shares at record-setting $800 billion valuation
By Edward Ludlow, Loren Grush, Lizette Chapman, Eric Johnson and BloombergDecember 6, 2025
1 day ago

Most Popular

placeholder alt text
Real Estate
The 'Great Housing Reset' is coming: Income growth will outpace home-price growth in 2026, Redfin forecasts
By Nino PaoliDecember 6, 2025
2 days ago
placeholder alt text
AI
Nvidia CEO says data centers take about 3 years to construct in the U.S., while in China 'they can build a hospital in a weekend'
By Nino PaoliDecember 6, 2025
2 days ago
placeholder alt text
Economy
The most likely solution to the U.S. debt crisis is severe austerity triggered by a fiscal calamity, former White House economic adviser says
By Jason MaDecember 6, 2025
1 day ago
placeholder alt text
Economy
JPMorgan CEO Jamie Dimon says Europe has a 'real problem’
By Katherine Chiglinsky and BloombergDecember 6, 2025
1 day ago
placeholder alt text
Big Tech
Mark Zuckerberg rebranded Facebook for the metaverse. Four years and $70 billion in losses later, he’s moving on
By Eva RoytburgDecember 5, 2025
3 days ago
placeholder alt text
Politics
Supreme Court to reconsider a 90-year-old unanimous ruling that limits presidential power on removing heads of independent agencies
By Mark Sherman and The Associated PressDecember 7, 2025
15 hours ago
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • Future 50
  • World’s Most Admired Companies
  • See All Rankings
Sections
  • Finance
  • Leadership
  • Success
  • Tech
  • Asia
  • Europe
  • Environment
  • Fortune Crypto
  • Health
  • Retail
  • Lifestyle
  • Politics
  • Newsletters
  • Magazine
  • Features
  • Commentary
  • Mpw
  • CEO Initiative
  • Conferences
  • Personal Finance
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
About Us
  • About Us
  • Editorial Calendar
  • Press Center
  • Work At Fortune
  • Diversity And Inclusion
  • Terms And Conditions
  • Site Map

© 2025 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.