• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia

Trendingnow

1

Corporate America has been draining the world's water. Matt Damon's new campaign calls on Gap, Starbucks, and Amazon to help give it back

2

When SpaceX starts trading, some 'shareholders' will discover they own nothing at all

3

Analysts expected oil to surge above $200 but China has quietly kept prices half of that—and can’t for much longer

1

Corporate America has been draining the world's water. Matt Damon's new campaign calls on Gap, Starbucks, and Amazon to help give it back

2

When SpaceX starts trading, some 'shareholders' will discover they own nothing at all

3

Analysts expected oil to surge above $200 but China has quietly kept prices half of that—and can’t for much longer
Finance

A New Rule Exposes U.S. Financial Firms to Class-Action Consumer Lawsuits

By
Reuters
Reuters
Down Arrow Button Icon
By
Reuters
Reuters
Down Arrow Button Icon
July 10, 2017, 11:33 PM ET
Finance and Economy
kai zhang—Getty Images/iStockphoto

U.S. banks and credit card companies could be prevented from blocking customers from banding together to sue them under a rule released by the country’s consumer finance agency on Monday.

In releasing the rule, which goes into full effect in eight months, the Consumer Financial Protection Bureau fired the first shot in a likely brutal political battle between Republicans and Democrats over regulators’ reach into banks’ workings and customer rights.

Banks blasted the rule, which bars financial firms from forcing customers to agree to settle disputes only through arbitration as a condition of opening new accounts, but consumer advocates said it will make sure wronged customers have their day in court.

“Mandatory arbitration” clauses that block customers from filing or joining a class-action lawsuit appear in contracts for a wide variety of products

The rule was proposed last year under former President Barack Obama, a Democrat who appointed the current director of the CFPB, Richard Cordray. Republicans now control both Congress and the White House, and are already looking into stopping it in its tracks.

Just before the CFPB unveiled the final rule, Acting Comptroller of the Currency Keith Noreika wrote Cordray to raise “safety and soundness” concerns with a draft version he had read and asked the CFPB to share data it used in crafting the rule, according to a copy of the letter obtained by Reuters.

The CFPB did not share the final rule with him ahead of the announcement, according to an Office of the Comptroller of the Currency spokesman.

In the letter, Noreika, appointed by Republican President Donald Trump, cited a section of the Dodd-Frank Wall Street reform law that allows his office to set aside possibly unsafe CFPB rules.

Eliminating mandatory arbitration “could result in less effective consumer protection and remedies, while simply enriching class-action lawyers,” he wrote, adding the rule “may potentially decrease the products and services offered to consumers, while increasing their costs.”

In the final rule, the bureau requires financial companies to give customers the option of arbitration or of banding together to sue in class actions. Companies must also provide redacted records of claims and awards reached through arbitration, which the CFPB will post on its website beginning in July 2019.

Rule critics say class actions are costly, suck up time and result in lower awards for consumers. In recent months, they have worked to undo regulations barring the fine print from contracts for nursing-homes and for-profit colleges.

For more on banking, watch Fortune’s video:

Supporters say Americans have the right to take complaints to court, and group lawsuits are effective in publicly correcting bad corporate behavior. They say arbitrations are secretive and rigged in favor of companies.

California may soon allow state residents to sue financial institutions after clauses inserted into Wells Fargo account-opening agreements blocked customers from suing over the bank’s creation of unauthorized accounts in their names.

Opposition in Congress, the courts

Calling the new CFPB rule “anti-consumer,” the Republican chair of the House Financial Services Committee, Representative Jeb Hensarling said Congress should reject it under the Congressional Review Act (CRA), which gives lawmakers power to kill newly minted regulations.

The Consumer Bankers Association has already begun lobbying lawmakers to use the CRA on the rule, said its president Richard Hunt.

Cordray, too, told reporters on a call he expects Congress to look into nullifying the rule but questioned the level of support for the move. Congress has already banned mandatory arbitration clauses for mortgages and contracts involving members of the military, he said.

Meanwhile, one of Washington’s most powerful lobby groups and CFPB critics, the Chamber of Commerce, said it will “consider every approach to address our concerns,” which many interpreted as a threat to sue.

About the Author
By Reuters
See full bioRight Arrow Button Icon

Latest in Finance

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Fortune Secondary Logo
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • World's Most Admired Companies
  • See All Rankings
  • Lists Calendar
Sections
  • Finance
  • Fortune Crypto
  • Features
  • Leadership
  • Health
  • Commentary
  • Success
  • Retail
  • Mpw
  • Tech
  • Lifestyle
  • CEO Initiative
  • Asia
  • Politics
  • Conferences
  • Europe
  • Newsletters
  • Personal Finance
  • Environment
  • Magazine
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
  • Group Subscriptions
About Us
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • Pinterest icon

Latest in Finance

gavin
North AmericaCalifornia
Newsom called homelessness California’s calling in 2020. His budget still spends less than 0.5% on it
By Benjamin F. Henwood and The ConversationJune 12, 2026
7 minutes ago
ss
CommentaryWorld Cup
‘Soccernomics’ co-author: FIFA’s ticket strategy isn’t price discovery, it’s a wealth filter
By Stefan Szymanski and The ConversationJune 12, 2026
20 minutes ago
fla
EnvironmentInsurance
Florida’s insurance exodus is triggering a 2008-style chain reaction — with one critical difference
By The ConversationJune 12, 2026
1 hour ago
reagan
Personal FinanceSocial Security
Social Security’s 2032 deadline puts a 22% cut on the table — but Washington has way less room to negotiate than 1983
By John W. Diamond and The ConversationJune 12, 2026
2 hours ago
gill
EconomyWorld Bank
World Bank warns the 2020s are becoming a ‘lost decade’ for the global economy — ‘barring a miracle’
By Nick LichtenbergJune 12, 2026
2 hours ago
owen
Investingbubble
The economist who said ‘no bubble’ just sounded the alarm: ‘The season of chaos is at hand’
By Nick LichtenbergJune 12, 2026
2 hours ago

Most Popular

Corporate America has been draining the world's water. Matt Damon's new campaign calls on Gap, Starbucks, and Amazon to help give it back
Environment
Corporate America has been draining the world's water. Matt Damon's new campaign calls on Gap, Starbucks, and Amazon to help give it back
By Catherina GioinoJune 9, 2026
3 days ago
When SpaceX starts trading, some 'shareholders' will discover they own nothing at all
Investing
When SpaceX starts trading, some 'shareholders' will discover they own nothing at all
By Jim EdwardsJune 12, 2026
9 hours ago
Analysts expected oil to surge above $200 but China has quietly kept prices half of that—and can’t for much longer
Energy
Analysts expected oil to surge above $200 but China has quietly kept prices half of that—and can’t for much longer
By Sasha RogelbergJune 10, 2026
2 days ago
Current price of oil as of June 11, 2026
Personal Finance
Current price of oil as of June 11, 2026
By Joseph HostetlerJune 11, 2026
1 day ago
American taxpayers have spent $33 billion on sports stadiums. They got fewer seats—and higher prices
Success
American taxpayers have spent $33 billion on sports stadiums. They got fewer seats—and higher prices
By Catherina GioinoJune 11, 2026
1 day ago
Current price of oil as of June 12, 2026
Personal Finance
Current price of oil as of June 12, 2026
By Joseph HostetlerJune 12, 2026
7 hours ago

© 2026 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.