• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia
TechPointCloud

Mobile Data Use Is Exploding But Mobile Revenue Is Shrinking

By
Aaron Pressman
Aaron Pressman
Down Arrow Button Icon
By
Aaron Pressman
Aaron Pressman
Down Arrow Button Icon
May 10, 2017, 11:30 AM ET

From smartphones to tablets to Wi-Fi hotspots, Americans are toting around almost 400 million wireless connected devices, or more than 1.2 per person on average.

And they’re on those devices more than ever, whether posting Facebook (FB) updates, catching a movie on Netflix (NFLX), or just making a plain old phone call. Mobile data usage exploded 42% last year to 13.7 trillion megabytes, according to the latest statistics from CTIA, the wireless industry trade group. That’s 35 times the amount of data used in 2010 and enough bandwidth to stream 1.6 million high-definition movies, the group adds.

The mobile boom has bolstered the revenue and profits of wireless carriers like Verizon (VZ), T-Mobile, and AT&T for more than a decade. But the market is now posing a challenge as subscriber growth slows and usage continues to skyrocket.

Somehow, the carriers must keep increasing the capacity of their networks while fighting over a shrinking pool of new customers. The result, at least so far, has been fierce competition and price cutting on unlimited data plans—a big win for consumers. Service revenue for wireless plans slipped 2% to $188 billion, the second decline in the past three years, CTIA said. And carrier sales of phones and other equipment also dropped 2% to $47 billion.

Get Data Sheet, Fortune’s technology newsletter.

The next act, however, might bring greater consolidation, which could lead to higher prices.

On Wednesday, Sprint’s (S) majority owner and Japanese billionaire Masayoshi Son said he still hopes to merge with T-Mobile. Under the Obama administration, Son’s effort to buy T-Mobile (TMUS) was blocked, but the Trump administration has proven much friendlier to big telecom companies so far. T-Mobile CEO John Legere and Verizon CEO Lowell McAdam have also talked mergers lately. AT&T (T) is going another direction with its big media plays.

With limited airwaves, one way the carriers have been trying to cope with massive data growth is by adding more cell tower transmitters, some as small as a shoebox that can be affixed to light posts and traffic signals. A record 308,334 cell sites were in operation by the end of 2016, CTIA said, a 9% increase over the past five years.

About the Author
By Aaron Pressman
See full bioRight Arrow Button Icon

Latest in Tech

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • Future 50
  • World’s Most Admired Companies
  • See All Rankings
Sections
  • Finance
  • Leadership
  • Success
  • Tech
  • Asia
  • Europe
  • Environment
  • Fortune Crypto
  • Health
  • Retail
  • Lifestyle
  • Politics
  • Newsletters
  • Magazine
  • Features
  • Commentary
  • Mpw
  • CEO Initiative
  • Conferences
  • Personal Finance
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
About Us
  • About Us
  • Editorial Calendar
  • Press Center
  • Work At Fortune
  • Diversity And Inclusion
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • Pinterest icon

Most Popular

placeholder alt text
Economy
'I just don't have a good feeling about this': Top economist Claudia Sahm says the economy quietly shifted and everyone's now looking at the wrong alarm
By Eleanor PringleJanuary 31, 2026
3 days ago
placeholder alt text
Future of Work
Ford CEO has 5,000 open mechanic jobs with up to 6-figure salaries from the shortage of manually skilled workers: 'We are in trouble in our country'
By Marco Quiroz-GutierrezJanuary 31, 2026
3 days ago
placeholder alt text
Success
In 2026, many employers are ditching merit-based pay bumps in favor of ‘peanut butter raises’
By Emma BurleighFebruary 2, 2026
1 day ago
placeholder alt text
Personal Finance
Current price of silver as of Monday, February 2, 2026
By Joseph HostetlerFebruary 2, 2026
1 day ago
placeholder alt text
Big Tech
The Chan Zuckerberg Initiative cut 70 jobs as the Meta CEO’s philanthropy goes all in on mission to 'cure or prevent all disease'
By Sydney LakeFebruary 1, 2026
2 days ago
placeholder alt text
Cybersecurity
Top AI leaders are begging people not to use Moltbook, a social media platform for AI agents: It’s a ‘disaster waiting to happen’
By Eva RoytburgFebruary 2, 2026
24 hours ago

© 2026 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.


Latest in Tech

Moltbook image.
AIChatbots
In Moltbook hysteria, former top Facebook researcher sees echoes of 2017 panic over bots building a ‘secret language’
By Jeremy KahnFebruary 3, 2026
23 minutes ago
two men smile in front of the camera
CryptoCryptocurrency
Kairos, which is building a cross-platform tool for prediction markets traders, raises $2.5 million from a16z crypto
By Carlos GarciaFebruary 3, 2026
3 hours ago
Cryptostablecoins
Famed startup incubator Y Combinator will let founders receive funds in stablecoins
By Ben WeissFebruary 3, 2026
3 hours ago
davos
CommentaryCareers
While elites debate geopolitics, Americans are rethinking college in the search for economic mobility
By Ed MitzenFebruary 3, 2026
4 hours ago
d'amaro
C-SuiteDisney
Disney names parks chief Josh D’Amaro as next CEO
By Nick LichtenbergFebruary 3, 2026
4 hours ago
musk
AIspace
‘Space-based AI is obviously the only way to scale’: Elon Musk hatches grand plan as he merges SpaceX and xAI
By Bernard Condon, Matt O'Brien and The Associated PressFebruary 3, 2026
4 hours ago