• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia
LeadershipGlobal 500

Wells Fargo Knew About Accounts Probe For Six Months and Didn’t Tell Investors

By
Feliz Solomon
Feliz Solomon
Down Arrow Button Icon
By
Feliz Solomon
Feliz Solomon
Down Arrow Button Icon
January 13, 2017, 2:16 AM ET

Wells Fargo (WFCNP) knew it was under investigation for six months before its account fraud scandal became public, the bank confirmed to Fortune in an email, raising questions over whether investors and the public should have been alerted sooner.

The Charlotte Observer first reported that company emails, which the paper obtained through a FOIA request, indicate that Wells Fargo’s lawyers were in discussions with the Consumer Financial Protection Bureau (CFPB) as early as March 2016, long before the agency fined the bank $100 million, thrusting the scandal into public view.

Federal law requires companies to disclose “material” information—anything that could reasonably alter the public’s perception of a firm’s value and influence stock market decisions.

According to CNNMoney, the bank had submitted public filings just weeks before it was fined by the CFPB that made no mention of the investigation or the forthcoming settlement. CNN reports that the law explicitly requires disclosure of legal proceedings beyond routine litigation, which include cases “known to be contemplated by government authorities.”

Wells Fargo told Fortune in an emailed statement that the bank considers “all available relevant and appropriate facts and circumstances” when deciding what to disclose each quarter. While the bank appears to have deemed the investigation immaterial, experts and investors cited by the Observer saw things differently.

For more on the Wells Fargo scandal, watch Fortune’s video:

“On the basis of what we know, it’s hard to argue this wasn’t material,” Philip Nichols, a professor of legal studies and business ethics at the University of Pennsylvania, told the Observer. “I cannot understand why they didn’t think that was. It just makes me laugh.”

The San Francisco-based bank was ultimately forced to pay out some $185 million in fines to the CFPB and other authorities after it was discovered that its branch tellers, under pressure to meet aggressive sales goals, had created as many as 2 million fake accounts without customer authorization.

While the fines were a drop in the ocean compared to the company’s profits—the Observer reports that Wells Fargo made about $16.7 billion in the first nine months of 2016—the investigation did massive damage to the company’s reputation.

Wells Fargo’s market value dropped by tens of billions of dollars, according to the Observer, and a series of congressional hearings dealt the bank an embarrassingly public blow. Outcry over the incident ultimately led its former CEO John Stumpf to resign.

This story has been updated.

About the Author
By Feliz Solomon
See full bioRight Arrow Button Icon

Latest in Leadership

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Fortune Secondary Logo
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • Future 50
  • World’s Most Admired Companies
  • See All Rankings
Sections
  • Finance
  • Fortune Crypto
  • Features
  • Leadership
  • Health
  • Commentary
  • Success
  • Retail
  • Mpw
  • Tech
  • Lifestyle
  • CEO Initiative
  • Asia
  • Politics
  • Conferences
  • Europe
  • Newsletters
  • Personal Finance
  • Environment
  • Magazine
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
  • Group Subscriptions
About Us
  • About Us
  • Editorial Calendar
  • Press Center
  • Work At Fortune
  • Diversity And Inclusion
  • Terms And Conditions
  • Site Map
  • About Us
  • Editorial Calendar
  • Press Center
  • Work At Fortune
  • Diversity And Inclusion
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • Pinterest icon

Latest in Leadership

Luis Von Ahn points.
Workplace CultureLeadership
‘I’m not going to force you’: Duolingo CEO backs off from evaluating employees on their AI usage 
By Jacqueline MunisApril 13, 2026
3 hours ago
The most valuable worker in the AI economy is Nurse Dana from ‘The Pitt’
EconomyJobs
The most valuable worker in the AI economy is Nurse Dana from ‘The Pitt’
By Nick LichtenbergApril 13, 2026
3 hours ago
Kara Swisher
Successthe future of work
‘It tastes like a Twinkie’: Major tech podcaster Kara Swisher says AI is overhyped for one simple reason—humans don’t like it
By Preston ForeApril 13, 2026
5 hours ago
Billionaire philanthropist MacKenzie Scott
SuccessBillionaires
Billionaire philanthropist MacKenzie Scott donates $70 million to Meals on Wheels America—helping feed more than 2 million people a year
By Emma BurleighApril 13, 2026
5 hours ago
Rory McIlroy’s mom worked night shifts at a factory so her son could play golf. Now he’s worth $200M and is a two-time Masters champion
SuccessGolf
Rory McIlroy’s mom worked night shifts at a factory so her son could play golf. Now he’s worth $200M and is a two-time Masters champion
By Sydney LakeApril 13, 2026
5 hours ago
When AI sells to AI, brands win on data and identity 
Future of WorkCommentary
When AI sells to AI, brands win on data and identity 
By Jarrod MartinApril 13, 2026
8 hours ago

Most Popular

'This is the last warning.' Iran threatens U.S. warships after they throw down the gauntlet for winner-take-all Strait of Hormuz
Politics
'This is the last warning.' Iran threatens U.S. warships after they throw down the gauntlet for winner-take-all Strait of Hormuz
By Fortune EditorsApril 11, 2026
2 days ago
'People are trying to be creative': Tariff-battered American companies are so cash-starved they are using refund claims as collateral for loans
Economy
'People are trying to be creative': Tariff-battered American companies are so cash-starved they are using refund claims as collateral for loans
By Fortune EditorsApril 12, 2026
1 day ago
A 93-year-old refused to sell her home to the Masters golf course that’s spent $280 million on expansion: ‘Money ain’t everything’
Real Estate
A 93-year-old refused to sell her home to the Masters golf course that’s spent $280 million on expansion: ‘Money ain’t everything’
By Fortune EditorsApril 12, 2026
1 day ago
Here's how a U.S. naval blockade of the Strait of Hormuz could work. 'This is a big task, and it's a big gamble'
Politics
Here's how a U.S. naval blockade of the Strait of Hormuz could work. 'This is a big task, and it's a big gamble'
By Fortune EditorsApril 12, 2026
1 day ago
The 'affordability economy' has created a housing market nobody predicted: Prices collapsing in the Sunbelt, soaring in the Rust Belt
Real Estate
The 'affordability economy' has created a housing market nobody predicted: Prices collapsing in the Sunbelt, soaring in the Rust Belt
By Fortune EditorsApril 11, 2026
3 days ago
‘Almost unmanageable’: Raising a child in the U.S. now costs more than $300,000
Economy
‘Almost unmanageable’: Raising a child in the U.S. now costs more than $300,000
By Fortune EditorsApril 12, 2026
1 day ago

© 2026 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.