• Home
  • News
  • Fortune 500
  • Tech
  • Finance
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia
TechGlobal 500

Amazon Unveils New AI Services for Cloud Devotees

Barb Darrow
By
Barb Darrow
Barb Darrow
Down Arrow Button Icon
Barb Darrow
By
Barb Darrow
Barb Darrow
Down Arrow Button Icon
November 30, 2016, 1:46 PM ET
AWS re:Invent 2016
AWS re:Invent 2016Barb Darrow for Fortune

Amazon unveiled new artificial intelligence services to help users of its data center services to build better, smarter applications. The services include tools to help developers add text-to-speech, image recognition, and the technology behind Amazon’s Alexa personal assistant to their applications.

The news came out of AWS re:Invent, Amazon’s fifth annual conference for users and partners of its cloud technology, held this week in Las Vegas. The announcements confirm some of what Fortune reported exclusively last week.

The AI services, under the umbrella term Amazon AI, shows the public cloud giant playing catch up with Google (GOOG) and Microsoft (MSFT). Both of those cloud rivals already offer AI capabilities that are seen as more advanced than what AWS has offered to date.

Amazon’s ace in the hole here is Amazon Echo, the home speaker device, and Alexa, the personal assistant AI software that runs it. The goal here is to help improve the brains behind Alexa and make that technology broadly available to AWS developers so that they can build smart applications using their data.

Another new service, Amazon Lex, will let AWS developers “bake intelligence” into the software they create, said Matt Wood, general manager of product strategy for AWS. “This is a form of automatic speech recognition so you can build conversational, intuitive interfaces to your applications and business data.” he said.

That would make it easier to build a travel booking application that you can speak to and that would know,based on past interactions, what that you prefer airline window seats and that your favorite hotel in San Francisco is the Four Seasons.

Get Data Sheet, Fortune’s technology newsletter.

The 3rd Amazon AI service announced today is Amazon Lex, the engine within Alexa pic.twitter.com/9mERMK6HAA

— AWS Events (@AWSEvents) November 30, 2016

Second, there was Amazon Rekognition, an image recognition service that learns what objects are by shifting through huge libraries of digital images to help it recognize people, things, even facial expressions. It was not mentioned on stage, but this looks to be an outgrowth of Amazon’s acquisition last year of Orbeus, and its image recognition technology.

Rekognition can detect objects within an image, said AWS chief executive Andy Jassy. “It can pick out an image you ask for, of a woman, a car, a steering wheel and from that can search for images of women driving a car,” he said.

It can also tell you how many people are in a given image, and tell you based on their expressions (frowns vs. smiles) what their emotional state is. And by crunching through millions of images either in batch form (going through huge troves at a specified time) or in real-time, Jassy noted. And the more images it goes through the more accurate the service will get.

Microsoft has demonstrated this sort of sentiment analysis technology for more than a year as has Google.

Announcing 3 Amazon AI services today, the first is Amazon Rekognition #AWS#reInventpic.twitter.com/sRTk1sSUmA

— AWS Events (@AWSEvents) November 30, 2016

The third service, Amazon Polly, is a text-to-speech recognition service that takes words you provide in text form, and translates them to voice, with some smart editing.

If you type a question about the temperature in “Wa.” or “Wash.,” it will know that you are referring to the state of Washington and will provide an MP3 audio file converting your typed input to voice in one of 47 voice options speaking in one of 24 languages.

The AI news was preceded by the usual array of new AWS computing options and, as expected, a new managed or Aurora version of the popular PostgreSQL database.

For more on AWS watch:

Polly and Rekognition are now available and Lex is available in preview mode.

The general gist of what Amazon, Google, Microsoft, IBM (IBM) and others are doing here is enabling a new generation of smart software services that know a lot about you personally and about the population generally. That can enable some big productivity gains, but for many people, particularly those of a certain age, it also raises questions of how much data they really want to share with smart software and the giant companies behind it.

About the Author
Barb Darrow
By Barb Darrow
See full bioRight Arrow Button Icon

Latest in Tech

satellite
AIData centers
Google’s plan to put data centers in the sky faces thousands of (little) problems: space junk
By Mojtaba Akhavan-TaftiDecember 3, 2025
8 hours ago
Mark Zuckerberg, chief executive officer of Meta Platforms Inc., during the Meta Connect event in Menlo Park, California, US, on Wednesday, Sept. 25, 2024.
AIMeta
Inside Silicon Valley’s ‘soup wars’: Why Mark Zuckerberg and OpenAI are hand-delivering soup to poach talent
By Eva RoytburgDecember 3, 2025
8 hours ago
Greg Abbott and Sundar Pichai sit next to each other at a red table.
AITech Bubble
Bank of America predicts an ‘air pocket,’ not an AI bubble, fueled by mountains of debt piling up from the data center rush
By Sasha RogelbergDecember 3, 2025
9 hours ago
Alex Karp smiles on stage
Big TechPalantir Technologies
Alex Karp credits his dyslexia for Palantir’s $415 billion success: ‘There is no playbook a dyslexic can master … therefore we learn to think freely’
By Lily Mae LazarusDecember 3, 2025
9 hours ago
Isaacman
PoliticsNASA
Billionaire spacewalker pleads his case to lead NASA, again, in Senate hearing
By Marcia Dunn and The Associated PressDecember 3, 2025
9 hours ago
Kris Mayes
LawArizona
Arizona becomes latest state to sue Temu over claims that its stealing customer data
By Sejal Govindarao and The Associated PressDecember 3, 2025
10 hours ago

Most Popular

placeholder alt text
North America
Jeff Bezos and Lauren Sánchez Bezos commit $102.5 million to organizations combating homelessness across the U.S.: ‘This is just the beginning’
By Sydney LakeDecember 2, 2025
2 days ago
placeholder alt text
Economy
Ford workers told their CEO 'none of the young people want to work here.' So Jim Farley took a page out of the founder's playbook
By Sasha RogelbergNovember 28, 2025
5 days ago
placeholder alt text
North America
Anonymous $50 million donation helps cover the next 50 years of tuition for medical lab science students at University of Washington
By The Associated PressDecember 2, 2025
2 days ago
placeholder alt text
C-Suite
MacKenzie Scott's $19 billion donations have turned philanthropy on its head—why her style of giving actually works
By Sydney LakeDecember 2, 2025
2 days ago
placeholder alt text
Innovation
Google CEO Sundar Pichai says we’re just a decade away from a new normal of extraterrestrial data centers
By Sasha RogelbergDecember 1, 2025
2 days ago
placeholder alt text
Economy
Scott Bessent calls the Giving Pledge well-intentioned but ‘very amorphous,’ growing from ‘a panic among the billionaire class’
By Nick LichtenbergDecember 3, 2025
11 hours ago
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • Future 50
  • World’s Most Admired Companies
  • See All Rankings
Sections
  • Finance
  • Leadership
  • Success
  • Tech
  • Asia
  • Europe
  • Environment
  • Fortune Crypto
  • Health
  • Retail
  • Lifestyle
  • Politics
  • Newsletters
  • Magazine
  • Features
  • Commentary
  • Mpw
  • CEO Initiative
  • Conferences
  • Personal Finance
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
About Us
  • About Us
  • Editorial Calendar
  • Press Center
  • Work At Fortune
  • Diversity And Inclusion
  • Terms And Conditions
  • Site Map

© 2025 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.