Amazon Plans to Hire Over 120,000 Temporary Workers This Holiday Season

October 13, 2016, 10:40 AM UTC
Operations Inside An Inc. Fulfillment Center On Cyber Monday
Employees unpack inbound boxes at the Inc. fulfillment center on Cyber Monday in Robbinsville, New Jersey, U.S., on Monday, Nov. 30, 2015. Online sales on Cyber Monday may rise at least 18 percent from a year earlier, slower growth than during the holiday weekend, as consumers start their Internet shopping earlier, according to forecasts by International Business Machines Corp. Photographer: Michael Nagle/Bloomberg via Getty Images
Photograph by Michael Nagle—Bloomberg via Getty Images

Amazon said it would hire more than 120,000 seasonal workers in the United States for the holiday season, 20% more than last year, highlighting the growing threat the e-commerce giant poses to traditional retailers.

U.S. retailers such as Macy’s (M), Target (TGT) and Kohl’s (KSS) have said they plan to hire fewer temporary workers or to keep seasonal employment levels little changed this holiday season.

More than 14,000 seasonal positions were transitioned to regular, full-time roles after the holidays last year, and the company expects to increase that number this year, Amazon (AMZN) said on Thursday.


The U.S. National Retail Federation earlier this month forecast a 3.6% rise in holiday sales this year, with online sales expected to climb 7 % to 10 %.

U.S. brick-and-mortar retailers’ biggest challenge in recent years has been tackling the growth of online retailers, specially Amazon, which offer the same products at lower prices and have made shopping more convenient.

They are also keeping sales expectations and inventories low—and hiring light—ahead of the holiday season to avoid a repeat of last year, when unusually warm weather hit sales and piled up unsold goods.

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