• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia
Finance

Why Bank of America Is Struggling to Grow

Shawn Tully
By
Shawn Tully
Shawn Tully
Senior Editor-at-Large
Down Arrow Button Icon
Shawn Tully
By
Shawn Tully
Shawn Tully
Senior Editor-at-Large
Down Arrow Button Icon
July 18, 2016, 2:28 PM ET
A Bank Of America Corp. Branch Ahead Of Earnings Figures
Pedestrians pass in front of a Bank of America Corp. branch in New York, U.S., on Wednesday, July 13, 2016. Bank of America Corp. is scheduled to release earnings figures on July 18. Photographer: Eric Thayer/Bloomberg via Getty ImagesPhotography by Bloomberg — Getty Images

In March of 2011, Brian Moynihan hosted an elaborate Investor Day at Manhattan’s Plaza Hotel. At the event, Moynihan presented a blueprint for Bank of America’s revival in the aftermath of its disastrous acquisition of Countrywide Financial.

Moynihan––who’d been serving as CEO for only fourteen months––forecast that BofA would be posting around $24 billion a year in annual net income within two or three years. But Moynihan’s promises of “immense earnings power” haven’t materialized.

The latest evidence is BofA’s second quarter earnings, which were announced on Monday. BofA (BAC) earned $4.2 billion in the second three months of the year, bringing its earnings to $13.9 billion for the past 12 months. That’s around 60% of what Moynihan was predicting in 2011.

The report did show a number of positive trends: BofA has gotten past almost all of the gigantic write-downs from the Countrywide portfolio, and lowered its costs of servicing mortgages to around $600 million from over $4 billion a quarter when bad loans peaked. And cautious lending is paying off. BofA has an extremely low volume of bad loan, and that number isn’t rising despite the meltdown in the energy sector.

Moynihan has also done an excellent job on the expense front. He’s hammered down operating costs by over $20 billion since 2011, and has shown he can grow the bank modestly while at the same time lowering expenses and headcount. One of the big revelations from the earnings conference call with analysts is that BofA will lower costs from $56 billion to $53 billion by 2018, and still expand revenues. No one on the call seemed to doubt that Moynihan could deliver on that one.

So why is BofA falling so far short of its promise? Obviously, the years of super-low interest rates are a big factor. But its main problem is a lack of growth in its lending. Its portfolio grew just 2.5% in the last twelve months. The issue prompted a revealing exchange between Moynihan and CSLA analyst Mike Mayo. After lauding the discipline on costs, Mayo stated that BofA’s problem was that while expenses were falling, “your core revenues are down more than your expenses.”

Moynihan explained that BofA’s revenues were hugely inflated shortly after the financial crisis from booking disastrously risky business. That all had to be shed, at huge expense. So while BofA’s revenues looks flat or down over the past few years, excluding risky areas it got out of, the bank’s sales are up.

Nevertheless, the growth problem is a big one. It explains why BofA’s return on tangible common equity—excluding such hard to sell items as goodwill or brand equity—is just 9.2%, versus 13% for J.P. Morgan Chase (JPM), a rival that’s been far more successful at growing its loan book without substantially raising risk. In another interesting exchange, Dick Bove of Rafferty Capital Markets asked whether making a lot more loans when rates are low and going nowhere––as they’ve been for years––would bring the growth that BofA needs. CFO Paul Donofrio replied that BofA looked at those metrics, but declined to predict how fast BofA could grow its earnings strictly by raising its volume of mortgages and corporate loans.

The growth issue undercuts the greatest advantage of big retail banks, namely the big pools of consumer and corporate deposits that fund the loans. BofA is highly successful in growing its base of deposits, but so far is ploughing most of that extra cash into low-yielding capital markets investments instead of lucrative loans.

“They’re doing a great job cutting costs, but revenues are dropping too,” says Paul Miller of FBR Capital Markets. “Cutting costs doesn’t mean you’re more profitable.” On the call, Moynihan predicted that loan growth would rise substantially in the fourth quarter of 2016, and early next year. Miller warns that banks need to be careful in booking lots of new loans when rates are slim. “It’s hard to book a lot of loans to offset low rates, because new residential loans don’t reprice when rates rise,” he says.

BofA can still get to the huge numbers Moynihan predicted that day at the Plaza, but it will need a combination of higher rates, and a new growth strategy to get it there. Otherwise, we’ll most likely keep seeing what we’ve been seeing quarter after quarter: solid, but unexciting results that lag the best in the business, and a chorus of analysts and investors asking Moynihan for more.

About the Author
Shawn Tully
By Shawn TullySenior Editor-at-Large

Shawn Tully is a senior editor-at-large at Fortune, covering the biggest trends in business, aviation, politics, and leadership.

See full bioRight Arrow Button Icon

Latest in Finance

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Fortune Secondary Logo
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • World's Most Admired Companies
  • See All Rankings
  • Lists Calendar
Sections
  • Finance
  • Fortune Crypto
  • Features
  • Leadership
  • Health
  • Commentary
  • Success
  • Retail
  • Mpw
  • Tech
  • Lifestyle
  • CEO Initiative
  • Asia
  • Politics
  • Conferences
  • Europe
  • Newsletters
  • Personal Finance
  • Environment
  • Magazine
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
  • Group Subscriptions
About Us
  • About Us
  • Lists Calendar
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • About Us
  • Lists Calendar
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • Pinterest icon

Latest in Finance

Florida’s influx of rich residents is killing the middle class and housing market
Real EstateHousing
Florida’s influx of rich residents is killing the middle class and housing market
By Sydney LakeApril 26, 2026
49 minutes ago
Bloom Energy CEO K.R. Sridhar
Successchief executive officer (CEO)
NASA advisor turned $65 billion founder says ex-Intel CEO Andy Grove helped him get out of a crisis: ‘That’s a lesson I will take to my grave’
By Emma BurleighApril 26, 2026
2 hours ago
Meet the founder who started over at 50 and worked 20-hour days to build a multimillion dollar cookie dough empire—and still won’t take a day off
EuropeFortune The Good Life
Meet the founder who started over at 50 and worked 20-hour days to build a multimillion dollar cookie dough empire—and still won’t take a day off
By Orianna Rosa RoyleApril 26, 2026
2 hours ago
From maritime trench warfare to a ‘sloppy peace’: Here’s how the Strait of Hormuz standoff could play out, according to Goldman Sachs
EnergyIran
From maritime trench warfare to a ‘sloppy peace’: Here’s how the Strait of Hormuz standoff could play out, according to Goldman Sachs
By Jason MaApril 25, 2026
12 hours ago
SpaceX, Anduril among companies to win Golden Dome contracts
Politicsarms, weapons, and defense
SpaceX, Anduril among companies to win Golden Dome contracts
By Tony Capaccio and BloombergApril 25, 2026
13 hours ago
U.S. Air Force, Navy plan to boost F-35 fleet after record budget
Politicsarms, weapons, and defense
U.S. Air Force, Navy plan to boost F-35 fleet after record budget
By Tony Capaccio and BloombergApril 25, 2026
14 hours ago

Most Popular

According to Warren Buffett's math the stock market is officially in 'playing with fire' territory. So when is the next crash coming?
Investing
According to Warren Buffett's math the stock market is officially in 'playing with fire' territory. So when is the next crash coming?
By Shawn TullyApril 25, 2026
1 day ago
This CEO lived on canned soup and took just two days off for his daughter’s birth. Now he admits he lost sight of proper work-life balance
Success
This CEO lived on canned soup and took just two days off for his daughter’s birth. Now he admits he lost sight of proper work-life balance
By Preston ForeApril 25, 2026
1 day ago
Despite nearing their 60s, nearly four in 10 Americans heading towards the end of their careers don’t even have a retirement account
Success
Despite nearing their 60s, nearly four in 10 Americans heading towards the end of their careers don’t even have a retirement account
By Emma BurleighApril 23, 2026
3 days ago
The U.S. military may have already used up half of its most expensive missiles, and it could take up to 4 years to rebuild its stockpiles
Politics
The U.S. military may have already used up half of its most expensive missiles, and it could take up to 4 years to rebuild its stockpiles
By Sasha RogelbergApril 24, 2026
2 days ago
Tim Cook built Apple into a $4 trillion company. Then his greatest strength became his biggest liability
Commentary
Tim Cook built Apple into a $4 trillion company. Then his greatest strength became his biggest liability
By Andrea PetroneApril 25, 2026
22 hours ago
This is a ‘come to Jesus moment’: Ford CEO says American carmakers are battling a perfect storm
C-Suite
This is a ‘come to Jesus moment’: Ford CEO says American carmakers are battling a perfect storm
By Marco Quiroz-GutierrezApril 24, 2026
2 days ago

© 2026 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.