đ„A Boom with a Viewđ„ is a column about startups and the technology industry, written by Erin Griffith. Find them all here: fortune.com/boom.
BuzzKill
The media world lauds BuzzFeed for its ability to attract a large audience by dominating distribution platforms like Facebook. Until yesterday, the media world also lauded BuzzFeedâs innovative way of making money on digital advertising: âsponsoredâ content, or in media parlance, native ads.
That ad format appears to have lost some of its luster. The company reportedly missed its revenue target last year and lowered its target for this year (Chairman Ken Lerer has disputed the latter part.)
So what does that mean if the entire class of up-and-coming, highly funded digital media startups that modeled themselves, in part, on BuzzFeedâs success? It means they have to evolve. Or pivot. Or retreat. Whichever metaphor you prefer.
Every new digital ad product has a backlash moment in its life cycle, where advertisers complain that theyâre not getting what they want from a hot new platform. Pinterest recently had its moment. Snapchat had one in its early days of selling ads. And remember when Facebook ads supposedly didnât work? Itâs all part of the ad worldâs growing pains of adapting to the latest new thing.
Sponsored content has taken BuzzFeed pretty farâ$170 million in revenue last year is impressiveâbut advertisers have some pretty valid issues with the format: Custom sponsored content takes a long time to make, and itâs expensive. Itâs not always consistently good, or at least not consistently better than what the brandâs creative agency could do.
The good news for BuzzFeed is that the company saw this coming. For the past year and a half, it has been investing heavily in video, an area that will always have plenty of advertising money sloshing around. The company is in a state of constant evolution. BuzzFeed CEO Jonah Peretti told me last year: âWe donât have to know how its all going to be worked out in the future, we just have to have a team that continually learns.â
Thatâs smart, and itâs probably how every modern company should be run. That is, until they go public and have quarterly numbers to meet.
VCs: "Winter is coming â BOTS!" pic.twitter.com/ZWtc9eycyZ
â jw (@jw) April 11, 2016
The Bot-Lash
Thanks to Facebookâs bot brigade, weâre at peak chatbot. I predict a swift backlash, because todayâs bots are so slow, pointless, and artificially unintelligent, that they offer very little value. Poncho the weather bot canât even figure out where I am when I send it a pin of my location.
But after the hype cycle around bots dies down, they will quietly get much better without us even realizing. Early apps werenât that impressive either. There was the bouncing cow and a bunch of other games that offered minor upgrades to the Blackberryâs Brick Breaker. Now apps give us directions, summon us cars, and alert us to breaking news. Eventually bots will do those things too, only all in one place. Facebook is hoping that place will be inside Messenger.

đ„READ Fortuneâs 2007 deep dive on Goldman Sachsâ bad mortgage bonds. This week the company admitted it defrauded investors.
đ„SKIM this exploration of how the Golden Age of TV is creating shortages in Hollywood.
đ„SKIP this fascinating but ultimately depressing story about professional club goers.
Chatbots: Search engines that waste time being cute.
â BORED (@BoredElonMusk) April 12, 2016
đ„Facebook had a big day. (Itâs F8-apalooza.)
đ„Domo had a little day. (Will it be the one to break the IPO drought?)
đ„Theranos had a day. (Regulators want to ban CEO Elizabeth Holmes from the company.)
https://twitter.com/AZEALIABANKS/status/720239142194454530
https://twitter.com/AZEALIABANKS/status/720239294527332352
https://twitter.com/AZEALIABANKS/status/720244668223647748
đ„The thing you missed on Twitter is rapper and witch Azealia Banks threatening to hex Twitter CEO Jack Dorsey.
đ„The hot new startup is Botlist, the app store for bots. (Also Bot Camp.)
đ„Proof of our impending death is Uber for boyfriends. đ












