• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia

Trendingnow

1

Why did a $154 billion CEO just endorse stripping most Americans of voting rights—and taking us back to the 19th century?

2

eBay will pay nearly $50 million after employees reportedly sent a Massachusetts couple a bloody pig mask, cockroaches and death threats

3

Current price of oil as of July 28, 2026

1

Why did a $154 billion CEO just endorse stripping most Americans of voting rights—and taking us back to the 19th century?

2

eBay will pay nearly $50 million after employees reportedly sent a Massachusetts couple a bloody pig mask, cockroaches and death threats

3

Current price of oil as of July 28, 2026
RetailChina

How Sephora fights fakes in China

By
Scott Cendrowski
Scott Cendrowski
Down Arrow Button Icon
By
Scott Cendrowski
Scott Cendrowski
Down Arrow Button Icon
May 13, 2015, 11:26 AM ET
Crowds Queue For The Opening Of Sydney's First Sephora Store
SYDNEY, AUSTRALIA - DECEMBER 05: A general view inside the Sephora store before it opens the doors to its Westfield Pitt Street Mall store on December 5, 2014 in Sydney, Australia. This is the first Sephora store to open in Australia. (Photo by Mark Metcalfe/Getty Images)Photograph by Mark Metcalfe — Getty Images
Add Fortune on Google for similar content.

Cosmetics retailer Sephora announced today in Beijing that it opened an online “flagship” store on JD.com (JD), Alibaba’s (BABA) rival, in part to reassure Chinese consumers they are buying authentic make-up in a country where around up to 20% of the cosmetics market is counterfeit.

“We’ve seen the effort by JD.com that they value authenticity, Helen Zhou, vice president of marketing and e-commerce for Sephora China, said in an interview today.

China’s government has recently zeroed in on fighting online fakes to reassure the country’s online shoppers who increasingly desire authentic, brand name goods. China’s State Administration for Industry and Commerce said this spring it is intensifying penalties for online shops selling fakes and increasing fines to make “traders who sell such goods unable to continue operations or go bankrupt,” SAIC’s head Zhang Mao said.

Sephora, which is part of French luxury goods group LVMH Moet Hennessy Louis Vuitton SA, said choosing JD.com as a partner came down to the company’s reputation for selling genuine products and its logistics: if Sephora keeps inventory at JD’s warehouses they could offer same-day delivery in 130 Chinese districts and counties (for now, Sephora will run its own inventory except in Shanghai).

A few years ago Sephora wasn’t interested in expanding online in China, according to Zhou. It watched the way Chinese online shoppers gravitated toward sale offers, before considering brand or quality, and decided that wasn’t a fit for the retailer that sells brands like Dior, Guerlain and Givenchy.

Since then, the rise of Alibaba’s platforms and JD.com have made shopping for trusted brands about more than price in China. But fakes remain a problem.

Earlier this year a Chinese regulator criticized Alibaba for the number of counterfeit goods it found on Taobao. The regulator contended only 19 of 51 items it bought on the consumer-to-consumer marketplace were genuine, creating a very public spat between Alibaba and its government accuser. (The regulator eventually removed the critical report from its website.) Taobao hosts 8 million sellers and Alibaba says it spends more than $16 million a year fighting piracy.

JD.com, meanwhile, generates over half its revenue from selling goods in its own warehouses, like Amazon, and only has about 60,000 merchants on its separate marketplace platform—which the company says allows it to better regulate fakes.

Even on platforms where brands sell directly to consumers, genuine products aren’t guaranteed. SAIC also said six of seven items from Alibaba’s Tmall.com, where brands host their own stores, were authentic; 18 of 20 from JD.com and 9 of 10 from online food retailer Yhd.com, in which Wal-Mart (WMT) owns a controlling stake.

Jumei International, an online make-up retailer based in Beijing and traded on the New York Stock Exchange, abandoned its third-party marketplace business entirely last fall because of the difficultly of policing fakes. It now includes codes on the products it sells to verify their provenance. “We have to go the extra mile with consumers,” co-Chief Financial Officer Mona Meng Gao told Bloomberg last week.

Sephora may be among the brands benefiting most from the new focus on authenticity. Cosmetics are relatively easy to counterfeit, which explains why you see luxury brands trading at steep discounts in small shops around China and creeping into online marketplaces.

Sephora and Jumei can warn consumers of the dangers of fakes—high levels of lead, mercury and other metals for one—but they still need to offer alternatives. Sephora’s “store” on JD.com, replete with the retailer’s black and white- striped designs, is its newest offering.

 

About the Author
By Scott Cendrowski
See full bioRight Arrow Button Icon
Add Fortune on Google for similar content.

Latest in Retail

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Fortune Secondary Logo
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • World's Most Admired Companies
  • See All Rankings
  • Lists Calendar
Sections
  • Finance
  • Fortune Crypto
  • Features
  • Leadership
  • Health
  • Commentary
  • Success
  • Retail
  • Mpw
  • Tech
  • Lifestyle
  • CEO Initiative
  • Asia
  • Politics
  • Conferences
  • Europe
  • Newsletters
  • Personal Finance
  • Environment
  • Magazine
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
  • Group Subscriptions
About Us
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • TikTok icon
  • YouTube icon

Latest in Retail

js
SuccessEntrepreneurs
‘We’re on top of every restock’: This 24-year-old has made over $4 million off his subscription-based reselling community
By Joshua HongJuly 29, 2026
6 hours ago
Photo of former CEO David Wenig
LaweBay
eBay will pay nearly $50 million after employees reportedly sent a Massachusetts couple a bloody pig mask, cockroaches and death threats
By The Associated Press and Leah WillinghamJuly 28, 2026
16 hours ago
erling
Arts & EntertainmentJD Sports Fashion
The Erling Haaland boom: Norway’s ‘pop-up economy’ during the World Cup revealed in Visa data
By Catherina GioinoJuly 28, 2026
19 hours ago
arnault
C-SuiteLVMH
Bernard Arnault is denying a family rift—and any kind of real-life Succession. LVMH earnings tell a stranger story
By Mia OsmonbekovJuly 28, 2026
22 hours ago
kfc
RetailAuction
‘He did wear clip-ons’: KFC founder Colonel Sanders’ pressure cooker, bow ties, former home up for auction
By Dylan Lovan and The Associated PressJuly 28, 2026
1 day ago
No. 1 on the Fortune Global 500: Amazon’s Jeff Bezos on how his garage startup became the largest company in the world by revenue
MagazineAmazon
No. 1 on the Fortune Global 500: Amazon’s Jeff Bezos on how his garage startup became the largest company in the world by revenue
By Kristin StollerJuly 28, 2026
1 day ago

Most Popular

Why did a $154 billion CEO just endorse stripping most Americans of voting rights—and taking us back to the 19th century?
C-Suite
Why did a $154 billion CEO just endorse stripping most Americans of voting rights—and taking us back to the 19th century?
By Nick LichtenbergJuly 27, 2026
2 days ago
eBay will pay nearly $50 million after employees reportedly sent a Massachusetts couple a bloody pig mask, cockroaches and death threats
Law
eBay will pay nearly $50 million after employees reportedly sent a Massachusetts couple a bloody pig mask, cockroaches and death threats
By The Associated Press and Leah WillinghamJuly 28, 2026
16 hours ago
Current price of oil as of July 28, 2026
Personal Finance
Current price of oil as of July 28, 2026
By Joseph HostetlerJuly 28, 2026
1 day ago
The millennial generation is split in 2: an older crowd with boomer-style comfort, a younger set going 'back to the early 1900s'
Real Estate
The millennial generation is split in 2: an older crowd with boomer-style comfort, a younger set going 'back to the early 1900s'
By Nick LichtenbergJuly 25, 2026
4 days ago
The brutal math behind Gen Z's lonely weekends: $15 drinks are driving a generational 'spending hangover'
Economy
The brutal math behind Gen Z's lonely weekends: $15 drinks are driving a generational 'spending hangover'
By Nick LichtenbergJuly 28, 2026
23 hours ago
No. 1 on the Fortune Global 500: Amazon's Jeff Bezos on how his garage startup became the largest company in the world by revenue
Magazine
No. 1 on the Fortune Global 500: Amazon's Jeff Bezos on how his garage startup became the largest company in the world by revenue
By Kristin StollerJuly 28, 2026
1 day ago

© 2026 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.