• Home
  • News
  • Fortune 500
  • Tech
  • Finance
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia
RetailBest Buy

Best Buy and four other blockbuster corporate turnarounds

By
John Kell
John Kell
Contributing Writer and author of CIO Intelligence
Down Arrow Button Icon
By
John Kell
John Kell
Contributing Writer and author of CIO Intelligence
Down Arrow Button Icon
March 4, 2015, 1:48 PM ET
Best Buy Posts First Quarterly Profit In A Year
Photograph by Spencer Platt — Getty Images

Best Buy’s investors are reaping the rewards of a turnaround at the electronics retailer.

The chain has reported two consecutive quarters of growth in U.S. same-store sales, the first time that’s happened in nearly five years. The company also unveiled plans to reward shareholders by raising its dividend and buying back shares.

For their patience, Best Buy’s shareholders are certainly benefiting. The stock has greatly outperformed the broader market since Best Buy brought on Hubert Joly as CEO in 2012.

Best Buy (BBY) has turned around its U.S. operations., shed assets abroad and trimmed expenses to help lift profitability. Those efforts aren’t completely outside-of-the-box thinking. But Joly’s success comes at a challenging time for brick-and-mortar retailers, in particular those that sell gadgets. Circuit City? Gone. RadioShack? Filed for bankruptcy earlier this year. In an Amazon.com-dominated world, Best Buy could have been toast too. But it isn’t.

If Best Buy continues to perform well, it could become another example of a turnaround “success story.” Fortune took a look at four other companies that have pulled themselves out of a deep ditch, often following the arrival of new leadership, new products and a lot of luck. Here they are:

Ford

The auto maker's shares fell to as low as $1.01 in late 2008 at the height of the financial crisis. But unlike rivals General Motors and Chrysler, Ford (F) didn't land in bankruptcy because of a bit of luck. Before the crisis unfolded, Ford had mortgaged nearly all of the company's assets for billions of dollars in loans to finance a turnaround, giving it a much-needed cushion to survive a steep decline in new automobile sales. Under former CEO Alan Mulally, the auto maker sold off its European luxury brands, closed Mercury and ultimately streamlined down to just two brands: Ford and Lincoln. Ford's sales have strongly rebounded in recent years, totaling $144 billion in 2014, up from $118 billion in 2009.

Starbucks

The coffee giant has reported strong sales and store traffic for so long, many just assume Starbucks (SBUX) always does everything right. But that wasn't always the case. Starbucks, like Ford, badly stumbled during the recession as customers cut back on buying pricy lattes and frappucionos. At one point in 2009, shares its traded under $9. Starbucks was never in danger of going out of business. But it needed change. To slash costs, it cut thousands of jobs and close hundreds of stores, echoing moves made by many retailers and consumer-product makers at the time. There was even an initiative to sell cheap combo breakfasts. That thrifty side of Starbucks is long gone, as the coffee company has returned to the high-end coffee market. It is also adding food to its menu and testing sodas and alcohol in some stores -- all in a bid to move beyond its roots in basic coffee. Today, the company's shares trade for more than $90.

Apple

No story focused on corporate turnarounds can be complete without highlighting Apple (AAPL). When Steve Jobs returned to Apple after an 11-year absence, he pulled off one of the greatest comebacks in U.S. corporate history: rebuilding a near-bankrupt tech company to become the most valuable U.S. firm. Apple churned out hit after hit: Mac computers, iPod music players, iTunes digital music store and perhaps most importantly, the iPhone. The company wins kudos for its retail stores, blockbuster product launches and savvy marketing. Current CEO Tim Cook has steered the gadget maker effectively since Jobs' death in 2011 with Apple earlier this year becoming the first U.S. company worth more than $700 billion.

Xerox

Xerox (XRX) has gotten a lot of press over the years for rebounding from near bankruptcy after copy machines fell out of favor. The stock was badly battered in the dot-com crash 15 years ago, during the recession and yet again in late 2012. Anne Mulcahy led the initial turnaround, winning praise for returning Xerox to profitability and dealing with an accounting scandal that ended with a $10 million settlement, the largest ever at the time for accounting fraud. Ursula Burns, who helped steer the earlier turnaround with Mulcahy, is now the current CEO. She kicked off her tenure by paying $6.4 billion for Affiliated Computer Services, which handles data processing for businesses. Xerox is now on track to generate two-thirds of its revenue from services by 2017.

About the Author
By John KellContributing Writer and author of CIO Intelligence

John Kell is a contributing writer for Fortune and author of Fortune’s CIO Intelligence newsletter.

See full bioRight Arrow Button Icon

Latest in Retail

Costco
BankingTariffs and trade
Costco sues Trump, demanding refunds on tariffs already paid
By Paul Wiseman and The Associated PressDecember 2, 2025
17 hours ago
cyber monday
RetailCyber Monday
Cyber Monday to set record with up to $14.2 billion of online spending, the biggest shopping day of the year and ever
By Wyatte Grantham-Philips, Anne D'Innocenzio and The Associated PressDecember 2, 2025
23 hours ago
Bernie, Zohran
LawLabor
Zohran Mamdani, Bernie Sanders visit striking Starbucks baristas on picket line as union demands contract after nearly 4 years
By Jennifer Peltz and The Associated PressDecember 2, 2025
23 hours ago
RetailTariffs and trade
Costco joins companies suing for refunds if Trump’s tariffs fall
By Zoe Tillman, Jaewon Kang and BloombergDecember 1, 2025
1 day ago
RetailBlack Friday
Extended holiday sales, effectively Black November, is ‘confusing’ for customers and dilutes shopping ‘sparkle’ of Black Fridays and Cyber Mondays past
By Kristina Monllos and Marketing BrewDecember 1, 2025
2 days ago
Starbucks
LawStarbucks
Starbucks to settle with over 15,000 New York City workers for roughly $35 million
By The Associated PressDecember 1, 2025
2 days ago

Most Popular

placeholder alt text
Economy
Ford workers told their CEO 'none of the young people want to work here.' So Jim Farley took a page out of the founder's playbook
By Sasha RogelbergNovember 28, 2025
5 days ago
placeholder alt text
Success
Warren Buffett used to give his family $10,000 each at Christmas—but when he saw how fast they were spending it, he started buying them shares instead
By Eleanor PringleDecember 2, 2025
1 day ago
placeholder alt text
North America
Jeff Bezos and Lauren Sánchez Bezos commit $102.5 million to organizations combating homelessness across the U.S.: ‘This is just the beginning’
By Sydney LakeDecember 2, 2025
21 hours ago
placeholder alt text
Economy
Elon Musk says he warned Trump against tariffs, which U.S. manufacturers blame for a turn to more offshoring and diminishing American factory jobs
By Sasha RogelbergDecember 2, 2025
19 hours ago
placeholder alt text
C-Suite
MacKenzie Scott's $19 billion donations have turned philanthropy on its head—why her style of giving actually works
By Sydney LakeDecember 2, 2025
1 day ago
placeholder alt text
North America
Anonymous $50 million donation helps cover the next 50 years of tuition for medical lab science students at University of Washington
By The Associated PressDecember 2, 2025
23 hours ago
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • Future 50
  • World’s Most Admired Companies
  • See All Rankings
Sections
  • Finance
  • Leadership
  • Success
  • Tech
  • Asia
  • Europe
  • Environment
  • Fortune Crypto
  • Health
  • Retail
  • Lifestyle
  • Politics
  • Newsletters
  • Magazine
  • Features
  • Commentary
  • Mpw
  • CEO Initiative
  • Conferences
  • Personal Finance
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
About Us
  • About Us
  • Editorial Calendar
  • Press Center
  • Work At Fortune
  • Diversity And Inclusion
  • Terms And Conditions
  • Site Map

© 2025 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.