• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia
Retailearnings

CVS Health’s tobacco ban hits retail sales after one month

By
Laura Lorenzetti
Laura Lorenzetti
Down Arrow Button Icon
By
Laura Lorenzetti
Laura Lorenzetti
Down Arrow Button Icon
November 4, 2014, 10:54 AM ET
CVS Caremark Reports Quarterly Profit Increase Of 25 Percent
Photograph by Justin Sullivan—Getty Images

CVS Health reported third quarter earnings Tuesday that revealed customers are flocking to its prescription business, but not necessarily checking out more items from the front of store, leaving the company unable to make up for lost tobacco sales following its early-September ban.

What you need to know: Sales across the company’s nearly 8,000 stores surpassed analysts’ expectations, although much of it is a credit to CVS Health’s (CVS) booming prescription business. Pharmacy same-store sales were up 4.8%, nearly double the 2.2% analyst estimate compiled by Bloomberg data.

That helped offset the struggling front-of-store retail, which notched a same-store decline of 4.5% over the quarter. Part of that was due to the company’s recent ban on tobacco products. CVS Health stopped selling cigarettes and other tobacco products as of the beginning of September, toward the end of the quarter. Same-store sales were affected by about 480 basis points as a result of abandoning tobacco sales.

When the retailer announced the new move in February, it estimated that banning tobacco sales would cost the company about $2 billion in sales over a full year.

The big number: Sales were up 9.7% year-over-year to $35 billion for the quarter, surpassing analyst estimates of $34.7 billion. Earnings-per-share, excluding one-time items and an early extinguishment of debt, also beat expectations by 2 cents, coming in at $1.15.

What else you might have missed: CVS Health’s retail business was hit by slower customer traffic passing through the store, the company said. Whether or not the recent tobacco ban has anything to do with this is unclear, although the move helped position the retailer squarely in the healthcare space, which has proved much more profitable for the company especially as the company moves further into specialty pharmaceuticals.

The repositioning has a positive result for the long-term: better margins. CEO Larry Merlo said margins have showed “solid improvement,” especially in the front-end where the loss of lower-margin tobacco products added nearly one-third of margin gains.

About the Author
By Laura Lorenzetti
See full bioRight Arrow Button Icon

Latest in Retail

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • Future 50
  • World’s Most Admired Companies
  • See All Rankings
Sections
  • Finance
  • Leadership
  • Success
  • Tech
  • Asia
  • Europe
  • Environment
  • Fortune Crypto
  • Health
  • Retail
  • Lifestyle
  • Politics
  • Newsletters
  • Magazine
  • Features
  • Commentary
  • Mpw
  • CEO Initiative
  • Conferences
  • Personal Finance
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
About Us
  • About Us
  • Editorial Calendar
  • Press Center
  • Work At Fortune
  • Diversity And Inclusion
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • Pinterest icon

Latest in Retail

Kroger CEO Greg Foran
SuccessCareers
Meet the serial CEO taking over Kroger: He started his career stacking supermarket shelves and went all in on retail at 17 thanks to his persistent mom
By Emma BurleighFebruary 11, 2026
7 hours ago
Melissa Bridgeford with her arms crossed
AIE-commerce
Exclusive: Marc Lore and Melissa Bridgeford’s Wizard emerges from stealth
By Lily Mae LazarusFebruary 11, 2026
10 hours ago
shopper
BankingFood and drink
Meat snacks have emerged as the clear winner in America’s seismic GLP-1 consumption shift, while popcorn is down
By Nick LichtenbergFebruary 10, 2026
1 day ago
spending
RetailU.S. retail sales
Economists surprised by consumer spending’s screeching halt in December
By Anne D'Innocenzio and The Associated PressFebruary 10, 2026
1 day ago
A Chipotle server looks up as she stands behind the counter holding a burrito bowl.
RetailFood and drink
Chipotle’s CEO isn’t worried about raising prices—most of his customers make more than $100k anyway
By Sasha RogelbergFebruary 10, 2026
1 day ago
Photo of woman in a sweater operating a thermostat
EnergyInflation
Americans are shocked by utility bills as high as $1,000: They’re paying the price for aging grids, fuel-price whiplash, and extreme weather
By Ashley LutzFebruary 10, 2026
1 day ago

Most Popular

placeholder alt text
Economy
America borrowed $43.5 billion a week in the first four months of the fiscal year, with debt interest on track to be over $1 trillion for 2026
By Eleanor PringleFebruary 10, 2026
1 day ago
placeholder alt text
Economy
It turns out that Joe Biden really did crush Americans' dreams for the future. Just look at how the vibe changed 5 years ago
By Jake AngeloFebruary 10, 2026
1 day ago
placeholder alt text
C-Suite
Meet Jody Allen, the billionaire owner of the Seattle Seahawks, who plans to sell the team and donate the proceeds to charity
By Jake AngeloFebruary 9, 2026
2 days ago
placeholder alt text
AI
As billionaires bail, Mark Zuckerberg doubles down on California with $50 million donation
By Sydney LakeFebruary 9, 2026
2 days ago
placeholder alt text
Economy
China might be beginning to back away from U.S. debt as investors get nervous about overexposure to American assets
By Eleanor PringleFebruary 9, 2026
2 days ago
placeholder alt text
Commentary
Something big is happening in AI — and most people will be blindsided
By Matt ShumerFebruary 11, 2026
9 hours ago

© 2026 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.