• Home
  • News
  • Fortune 500
  • Tech
  • Finance
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia

Tax refund delays hurt Wal-Mart’s U.S. sales

By
John Kell
John Kell
Contributing Writer and author of CIO Intelligence
Down Arrow Button Icon
By
John Kell
John Kell
Contributing Writer and author of CIO Intelligence
Down Arrow Button Icon
May 15, 2014, 9:39 AM ET

FORTUNE — Wal-Mart Stores Inc.’s (WMT) U.S. same-store sales slid in the fiscal first quarter, as the retailing giant was stung by tax refund delays and soft demand for electronics and outdoor sporting gear and toys.

It was the fifth consecutive quarter the company failed to report an increase in domestic same-store sales. The retailer’s results have been hurt by the expiration of the payroll tax cut last year, as well as a reduction in food stamps and poor winter weather.

“Sales were pressured primarily by delayed tax refunds, which caused customers to put off discretionary purchases,” said Chief Executive and President Mike Duke.

Total revenue increased 1% to $114.19 billion for the quarter ended April 30. Sales growth was led by a 2.9% increase for Wal-Mart’s international locations, while the retailer’s U.S. stores and Sam’s Club division posted more modest gains. However, same-store sales in the U.S. slid 1.2%, excluding fuel sales. Wal-Mart said those results were hurt by a delay in tax refund checks, poor weather conditions and the payroll tax increase.

MORE: A report says Wal-Mart isn’t very “collaborative.” Is that so bad?

Bill Simon, president of Wal-Mart’s U.S. business, said a $9 billion reduction in Internal Revenue Service estimated tax refunds compared to last year hurt results. Additionally, the 2% increase in payroll taxes, inflation, and unfavorable spring weather hurt sales. Traffic at the retailer’s U.S. stores decreased 1.4%.

Brian Sozzi, a retail analyst and chief executive of Belus Capital Advisors, in a research note said there were “numerous” disappointments in the quarter.

“Traffic continues to be negative, despite investments in price, TV marketing, and social marketing,” Sozzi said. Sozzi said while Wal-Mmart’s traffic troubles are partly due to the poor winter weather, the decline also reflects a change in how consumers are shopping.

Among major product categories, Wal-Mart reported lower domestic same-store sales for hardlines, entertainment, apparel, and home. Most of those categories were hurt by the winter weather, which led to weaker demand for fishing and camping gear, spring toys and bicycles, and spring apparel. Sales in the grocery aisle grew, benefiting from the retailer’s effort to stock fresher produce.

While trends in the U.S. remainder challenging, Wal-Mart has been bullish about a plan to open even more small-store formats, which compete with drugstores and small grocery stores. Online sales have also been a bright spot, with Wal-Mart on Thursday saying e-commerce sales grew 30% in the first quarter.

MORE: Wal-Mart sues Visa for $5 billion over ‘swipe fees’

Overall, net income for the first quarter climbed to $3.78 billion, or $1.14 a share, from $3.74 billion, or $1.09 a share, a year ago. In February, the company had projected profit for the latest quarter between $1.10 to $1.20 a share.

For the fiscal second quarter, Wal-Mart projected earnings between $1.22 to $1.27 a share, up from the $1.18 profit it reported a year ago.

Paul Trussell, an analyst at Deutsche Bank Securities, told CNBC in an interview Thursday that the company’s second-quarter guidance was disappointing saying the retailer’s investment on price has had a detrimental effect on margins.

About the Author
By John KellContributing Writer and author of CIO Intelligence

John Kell is a contributing writer for Fortune and author of Fortune’s CIO Intelligence newsletter.

See full bioRight Arrow Button Icon

Latest in

CryptoBinance
Binance has been proudly nomadic for years. A new announcement suggests it’s finally chosen a headquarters
By Ben WeissDecember 7, 2025
2 hours ago
Big TechStreaming
Trump warns Netflix-Warner deal may pose antitrust ‘problem’
By Hadriana Lowenkron, Se Young Lee and BloombergDecember 7, 2025
6 hours ago
Big TechOpenAI
OpenAI goes from stock market savior to burden as AI risks mount
By Ryan Vlastelica and BloombergDecember 7, 2025
6 hours ago
InvestingStock
What bubble? Asset managers in risk-on mode stick with stocks
By Julien Ponthus, Natalia Kniazhevich, Abhishek Vishnoi and BloombergDecember 7, 2025
7 hours ago
EconomyTariffs and trade
Macron warns EU may hit China with tariffs over trade surplus
By James Regan and BloombergDecember 7, 2025
7 hours ago
EconomyTariffs and trade
U.S. trade chief says China has complied with terms of trade deals
By Hadriana Lowenkron and BloombergDecember 7, 2025
7 hours ago

Most Popular

placeholder alt text
Real Estate
The 'Great Housing Reset' is coming: Income growth will outpace home-price growth in 2026, Redfin forecasts
By Nino PaoliDecember 6, 2025
2 days ago
placeholder alt text
AI
Nvidia CEO says data centers take about 3 years to construct in the U.S., while in China 'they can build a hospital in a weekend'
By Nino PaoliDecember 6, 2025
2 days ago
placeholder alt text
Economy
The most likely solution to the U.S. debt crisis is severe austerity triggered by a fiscal calamity, former White House economic adviser says
By Jason MaDecember 6, 2025
1 day ago
placeholder alt text
Economy
JPMorgan CEO Jamie Dimon says Europe has a 'real problem’
By Katherine Chiglinsky and BloombergDecember 6, 2025
1 day ago
placeholder alt text
Big Tech
Mark Zuckerberg rebranded Facebook for the metaverse. Four years and $70 billion in losses later, he’s moving on
By Eva RoytburgDecember 5, 2025
3 days ago
placeholder alt text
Uncategorized
Transforming customer support through intelligent AI operations
By Lauren ChomiukNovember 26, 2025
11 days ago
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • Future 50
  • World’s Most Admired Companies
  • See All Rankings
Sections
  • Finance
  • Leadership
  • Success
  • Tech
  • Asia
  • Europe
  • Environment
  • Fortune Crypto
  • Health
  • Retail
  • Lifestyle
  • Politics
  • Newsletters
  • Magazine
  • Features
  • Commentary
  • Mpw
  • CEO Initiative
  • Conferences
  • Personal Finance
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
About Us
  • About Us
  • Editorial Calendar
  • Press Center
  • Work At Fortune
  • Diversity And Inclusion
  • Terms And Conditions
  • Site Map

© 2025 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.