• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia

Trendingnow

1

'I literally was crying last night because I’m nervous about what I’m going to find out': a record 51% of Americans aren't 'cost secure' on health

2

Jeff Bezos pledged $10 billion for climate change. With the 2030 clock ticking, his wife, Lauren Sánchez Bezos, is leading the charge to spend it

3

The Great Recession’s missing children are finally bringing college’s financial crisis into sight. Welcome to the ‘enrollment volatility’ era

1

'I literally was crying last night because I’m nervous about what I’m going to find out': a record 51% of Americans aren't 'cost secure' on health

2

Jeff Bezos pledged $10 billion for climate change. With the 2030 clock ticking, his wife, Lauren Sánchez Bezos, is leading the charge to spend it

3

The Great Recession’s missing children are finally bringing college’s financial crisis into sight. Welcome to the ‘enrollment volatility’ era
TechMicrosoft

5 management tips from Microsoft CEO Steve Ballmer

By
Mary Jo Foley
Mary Jo Foley
Down Arrow Button Icon
By
Mary Jo Foley
Mary Jo Foley
Down Arrow Button Icon
December 12, 2013, 2:57 PM ET
Steve Ballmer, chief executive officer of Microsoft Corp., speaks during an event in New York, U.S., on Thursday, Oct. 25, 2012. Microsoft Corp. will be constrained in a contest against Apple Inc. in the market for handheld computers by unveiling a tablet that doesn't work with some of the most widely used downloadable applications. Photographer: Scott Eells/Bloomberg via Getty Images
Steve Ballmer, chief executive officer of Microsoft Corp., speaks during an event in New York, U.S., on Thursday, Oct. 25, 2012. Microsoft Corp. will be constrained in a contest against Apple Inc. in the market for handheld computers by unveiling a tablet that doesn't work with some of the most widely used downloadable applications. Photographer: Scott Eells/Bloomberg via Getty ImagesBloomberg 2012 Bloomberg
Add Fortune on Google for similar content.

In what is likely his final press interview as Microsoft CEO (part of which you can read, here, on this very website), Steve Ballmer was reflective. Sure, the company tripled revenues and doubled profits since he took the reins in 2000 — but it also made mistakes, he acknowledged.

“I pride myself on the fact that we do make a lot of money,” Ballmer said. “And do we waste it every now and then? Sure, of course, we waste it or we take a false step. But what you’re trying to do is make money for the long run, not the short run.”

When I sat down with Ballmer in his office — the same one that his predecessor Bill Gates previously occupied in Building 34 on the company’s Redmond campus — he was relaxed. He wore his trademark blue button-down dress shirt, khaki pants, and loosely tied brown shoes, which he slipped on and off repeatedly as we talked.

In conversation, there were no rousing renditions of “I love this company,” as Ballmer has so willingly indulged in at Microsoft (MSFT) conferences over the years. There were no moments where he was near tears. He was thoughtful in answering my questions, slouching in an arm chair and draining an extra-large iced tea from Starbucks as we talked.

I asked Ballmer what management lessons he learned during his 13 years atop the company — a question many may find ironic, given his turbulent tenure. (The company’s stock price has hovered between $25 and $30 per share for much of the last decade, with only a single split along the way.) Here’s what he said.

1. See the big picture.

“If the CEO doesn’t see the playing field, nobody else can,” Ballmer said. “The team may need to see it too, but the CEO really needs to be able to see the entire competitive space.”

That’s because the playing field is always changing. “Ten years from now, will devices look the same as they look today or quite different? And will they be funded primarily by gross margin on the device or will it all be just ads and commerce from guys like Google (GOOG) and Amazon (AMZN)?” he asked. “The truth is, whoever sits in the CEO seat needs to have enough perspective to have an intelligent opinion.”

Which is required for making important decisions. “You’d better see enough of the landscape to say, ‘We’re going to take this, and we’re going to make money, and we’re going to have great innovation for that,’ ” he said.

2. Talent is only one part of success.

A chief executive needs to recruit and hire the best people to surround him; that is without doubt. But that alone isn’t enough, Ballmer cautioned.

“It’s not like you want to say, Hey, look, I’ve hired three of the best people, and I’m just going to leave them completely alone, and then great things are going to happen,” Ballmer said. “You have to mesh them with other people. You’ve got to mesh them with yourself.”

Under Ballmer, Microsoft made some very big bets on a few high-profile individuals, among them Steven Sinofksy, the head of Windows; J Allard, the Chief Technology Officer in Xbox; and Ray Ozzie, Chief Software Architect. All are no longer with the company. When I asked Ballmer if he was thinking of anyone in particular, he declined to name names.

“People selection is key, moving people on is key, and not viewing people as individuals, sort of artisans to be left alone, in any job, in any one of the jobs,” Ballmer said. It is a myth that a company is built on the backs of a few superstars who “go and get the tablets from the mount and bring them back.” In an industry that operates at scale, that’s just not the way things really work.

“We tried it,” Ballmer said. “We tried it with me and Bill for a while. We’re better when we have very talented people who we also stitch together.”

3. Reevaluate, reevaluate, reevaluate.

“There was a day when people said all the money is in software; get out of hardware. Well, the two most profitable companies this year in our business will be hardware companies,” Ballmer said, referring rivals to Apple (AAPL) and Samsung. “Then somebody will say, Oh, it’s all about advertising.”

“Some guys really do make good advertising money, but some businesses are poorly funded,” he added, taking a dig at rival Google (GOOG).

His point? There is no single business model that’s perfect for every company or every era.

There is more flexibility in the technology industry around developing, funding, and marketing models than there may be in the automotive or pharmaceutical industries, Ballmer said. Still, CEOs in all areas need to remain vigilant and rigorous when it comes to evaluating and adjusting their models.

4. Bet for the short and long terms.

Every company has a long cycle and a short cycle, Ballmer said. “Getting the big things right that make all the money, that’s long cycle,” he said. But “really executing in a way that allows you to do it, that’s short cycle.”

Some products have short cycle rhythms; others have long cycle rhythms. Speed isn’t everything, Ballmer said. Instead, a chief executive’s focus needs to be on “determining correct cadence of strategy, correct cadence of engineering, and correct cadence of execution.”

This was no more evident than around Microsoft’s “Longhorn” debacle, which would arrive to market as the ill-fated Windows Vista operating system. Ballmer conceded that the company set too ambitious a plan, took too long to correct its strategy and delivery plans, and waited too long before reassigning its “A” team on other projects and products.

5. Know your limits.

“I obviously understand the business stuff better than the technology stuff,” Ballmer concluded. But “I’ve grown, and when you grow, you say, ‘Wow, I didn’t know what I didn’t know.'”

About the Author
By Mary Jo Foley
See full bioRight Arrow Button Icon
Add Fortune on Google for similar content.

Latest in Tech

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Fortune Secondary Logo
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • World's Most Admired Companies
  • See All Rankings
  • Lists Calendar
Sections
  • Finance
  • Fortune Crypto
  • Features
  • Leadership
  • Health
  • Commentary
  • Success
  • Retail
  • Mpw
  • Tech
  • Lifestyle
  • CEO Initiative
  • Asia
  • Politics
  • Conferences
  • Europe
  • Newsletters
  • Personal Finance
  • Environment
  • Magazine
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
  • Group Subscriptions
About Us
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • Pinterest icon

Latest in Tech

Sam Altman thinks AI will surpass human intelligence by 2030.  His rival AI billionaires say it’ll be even sooner
AISam Altman
Sam Altman thinks AI will surpass human intelligence by 2030. His rival AI billionaires say it’ll be even sooner
By Marco Quiroz-GutierrezJune 21, 2026
2 hours ago
ace
AIEconomics
Nobel Laureate Daron Acemoglu on the ‘brainless’ AI discourse, the myth of capitalism and the Gen Z revolution risk
By Nick LichtenbergJune 21, 2026
4 hours ago
Patricia Camden is EY Studio+ Customer Experience and Loyalty Leader
CommentaryConsulting
EY: we found your biggest AI blind spot. It’s called the ‘tempo gap’
By Patricia Camden and John DuboisJune 20, 2026
1 day ago
PHILADELPHIA, PA - OCTOBER 11: Marques Colston #12 of the New Orleans Saints stands on the field before a football game against the Philadelphia Eagles at Lincoln Financial Field on October 11, 2015 in Philadelphia, Pennsylvania.
InvestingSports
A Saints legend is selling fans a piece of professional sports for $500
By Eva RoytburgJune 20, 2026
1 day ago
Photo of Jensen Huang
SuccessCareers
Nvidia CEO Jensen Huang says electricians and plumbers will be needed by the hundreds of thousands in the new working world
By Preston ForeJune 20, 2026
1 day ago
p
CommentaryInternet
GoDaddy Corporate Domains chief: The next Internet land rush is happening right now
By Phil LodicoJune 20, 2026
1 day ago

Most Popular

'I literally was crying last night because I’m nervous about what I’m going to find out': a record 51% of Americans aren't 'cost secure' on health
Health
'I literally was crying last night because I’m nervous about what I’m going to find out': a record 51% of Americans aren't 'cost secure' on health
By Ali Swenson, Amelia Thomson-Deveaux and The Associated PressJune 20, 2026
20 hours ago
Jeff Bezos pledged $10 billion for climate change. With the 2030 clock ticking, his wife, Lauren Sánchez Bezos, is leading the charge to spend it
Environment
Jeff Bezos pledged $10 billion for climate change. With the 2030 clock ticking, his wife, Lauren Sánchez Bezos, is leading the charge to spend it
By Sydney LakeJune 19, 2026
2 days ago
The Great Recession’s missing children are finally bringing college’s financial crisis into sight. Welcome to the ‘enrollment volatility’ era
Economy
The Great Recession’s missing children are finally bringing college’s financial crisis into sight. Welcome to the ‘enrollment volatility’ era
By Tristan BoveJune 20, 2026
1 day ago
Nvidia CEO Jensen Huang says electricians and plumbers will be needed by the hundreds of thousands in the new working world
Success
Nvidia CEO Jensen Huang says electricians and plumbers will be needed by the hundreds of thousands in the new working world
By Preston ForeJune 20, 2026
1 day ago
A new trade war may be brewing. This time, Europe is taking a page from Trump's playbook — 'We no longer live in a world of pink ponies and rainbows'
Economy
A new trade war may be brewing. This time, Europe is taking a page from Trump's playbook — 'We no longer live in a world of pink ponies and rainbows'
By Jason MaJune 20, 2026
15 hours ago
Microsoft boss Steve Ballmer publicly dismissed Chrome as a 'rounding error'—but Google’s CEO says he used the jab as fuel to win the browser-wars
Success
Microsoft boss Steve Ballmer publicly dismissed Chrome as a 'rounding error'—but Google’s CEO says he used the jab as fuel to win the browser-wars
By Preston ForeJune 17, 2026
4 days ago

© 2026 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.