• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia

Trendingnow

1

AI CEOs from OpenAI, Anthropic, and Microsoft set aside their rivalry to warn Congress AI is making it too easy to design and create bioweapons

2

Ohio city workers are covering automated license plate readers with trash bags as officials sound the alarm on 'egregious violations' of privacy

3

MacKenzie Scott's approach to her $26 billion giving spree was inspired by a book she read in college about writing

1

AI CEOs from OpenAI, Anthropic, and Microsoft set aside their rivalry to warn Congress AI is making it too easy to design and create bioweapons

2

Ohio city workers are covering automated license plate readers with trash bags as officials sound the alarm on 'egregious violations' of privacy

3

MacKenzie Scott's approach to her $26 billion giving spree was inspired by a book she read in college about writing

What to do with the postal service

By Sierra Jiminez
October 25, 2011, 3:58 PM ET



\\Two years ago, the U.S. Postal Service raised the price of a stamp by two cents to a whopping 44 cents. Then, talk of five-day delivery service and fewer post offices began to percolate.

What’s next? Full-scale privatization? A buyout by FedEx (FDX) or UPS (UPS)? Or perhaps fishing licenses and stamp sales in the same location?

That last one is actually a near-term possibility.

When it comes to saving our mail service, everyone likes to think they have the answer. But making any major changes is more complicated than it seems.

Last month, Congress saved the United States Postal Service from defaulting on its $5.5 billion pre-funding payment for retiree health benefits by granting a reprieve until Nov. 18. Whether that deadline will be extended is uncertain.

In his speech to the Senate last month, Postmaster General Patrick Donahoe warned that USPS would assume an estimated loss of $10 billion by the end of this fiscal year, driven largely by a decline in mail volume and employee compensation and benefits costs. If legislative reform doesn’t come around by September of next year, the postal service will be facing insolvency. And by 2020, Donahoe estimates their debt will exceed $20 billion.

“What you’re looking at is a slow escalation up to monumental proportions,” said Gene Del Polito, president of the Association for Postal Commerce, explaining that the USPS can either develop or a solution or become insolvent. “And then we’ll have to figure out how to create a new postal service, because the need for one is not going to go away.”

The increased popularity of e-cards, online bill payment, and digital communication has certainly played its part in the 20% decrease in mail volume over the past five years. Just the same, USPS is expected to handle more than 167 billion pieces of mail this year.

“Even though it’s a digital age, we still play an important role,” Donahoe said in an interview with Fortune. “We want to get ourselves in a good financial position, just like any other company,”

Easier said than done.

With all the upfront costs that go into making true universal mail service work and the expectation that it should support itself through its operations, it isn’t exactly an ideal business model. But unlike a privately owned company, which may have to consult with a board of advisors, USPS has to answer to Congress, making just about any effort to change its practices a tedious one.

According to Donahoe, even closing a post office can sometimes take years because of procedures the postal service is required to follow.

“Going forward, the postal service needs to be able to manage the postal service,” said James Campbell, a lawyer and consultant who advises on U.S. postal reform and international postal policy. “We have to allow them to become more commercial and rational.”

Three different bills before Congress aim to do just that. Earlier this year, Sen. Tom Carper (D-Del.), Sen. Susan Collins (R-Maine,) and Rep. Darrell Issa (R-Calif.) presented postal reform proposals to Congress. But these efforts were set aside amid the more immediately concerning debt ceiling crisis.

In addition to those three bills, Sens. Carper (D-Del.,) Collins (R-Maine,) Joe Lieberman (ID-Conn.), and Scott Brown (R-Mass.) are working to draft a bipartisan postal-reform bill that they expect to present to Congress by November. While the specifics of the bill are still up in the air, Carper said it would likely address the costly payments USPS pays into employee benefits and compensation, which accounts for 80% of its operating costs.

“Part of the solution is making sure the postal service is more entrepreneurial,” Carper said. “This is a situation we can fix.”

Postmaster General Donahoe said he’s confident one of the bills in front of Congress will be passed by the end of the year. But just in case, lawmakers are taking another route to solve the postal service’s woes: the deficit super committee. In September, President Obama released his proposal to cut Saturday delivery, restructure the service’s employee health benefits system, and encourage the postal service’s continuing use of early retirement incentives.

USPS has already managed to minimize its debt, largely at the expense of its employees. In its last fiscal quarter, the postal service reduced its staff by 8,000. And since the beginning of the year, working hours have decreased by nearly 3%.

That’s just the beginning. To further save on infrastructure costs, Donahoe said he wants to cut an additional 120,000 employees in the next three years, end Saturday delivery services, and combine postal stations within already existing business, including libraries, gas stations, and grocery stores. All that, he argues, really won’t affect consumers too much.

“The biggest change consumers will see is the six to five-day delivery,” Donahoe said. “The Postal Service is alive and well, and it’s not going out of business.”


Latest in Features

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Fortune Secondary Logo
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • World's Most Admired Companies
  • See All Rankings
  • Lists Calendar
Sections
  • Finance
  • Fortune Crypto
  • Features
  • Leadership
  • Health
  • Commentary
  • Success
  • Retail
  • Mpw
  • Tech
  • Lifestyle
  • CEO Initiative
  • Asia
  • Politics
  • Conferences
  • Europe
  • Newsletters
  • Personal Finance
  • Environment
  • Magazine
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
  • Group Subscriptions
About Us
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • Pinterest icon

Latest in Features

Anduril CEO Brian Schimpf
MagazineDefense
Inside Anduril: Meet the quiet engineer-CEO building America’s $31 billion weapons startup
By Allie GarfinkleMay 6, 2026
1 month ago
A Michigan farm town voted down plans for a giant OpenAI-Oracle data center. Weeks later, construction began
MagazineData centers
A Michigan farm town voted down plans for a giant OpenAI-Oracle data center. Weeks later, construction began
By Sharon GoldmanMay 6, 2026
1 month ago
The American Express CEO defied haters who said he’d never have the top job—winning with millennials and Gen Z and trouncing the competition
MagazineAmerican Express
The American Express CEO defied haters who said he’d never have the top job—winning with millennials and Gen Z and trouncing the competition
By Shawn TullyMay 6, 2026
1 month ago
Photo of Marc Benioff
Magazinecommunication
Salesforce CEO Marc Benioff turned his earnings call into a vodcast. Why other Fortune 500 CEOs might follow
By Rachel VentrescaMay 6, 2026
1 month ago
Intel Chief Exec, Lip-Bu Tan, on stage
EuropeIntel
Intel’s share price just blew the doors off. One man thinks he knows the reason why
By Kamal AhmedApril 27, 2026
1 month ago
Who owns ideas in the AI age?
MagazinePublishing
Who owns ideas in the AI age?
By Francesca CassidyApril 8, 2026
2 months ago

Most Popular

AI CEOs from OpenAI, Anthropic, and Microsoft set aside their rivalry to warn Congress AI is making it too easy to design and create bioweapons
AI
AI CEOs from OpenAI, Anthropic, and Microsoft set aside their rivalry to warn Congress AI is making it too easy to design and create bioweapons
By Marco Quiroz-GutierrezJune 5, 2026
18 hours ago
Ohio city workers are covering automated license plate readers with trash bags as officials sound the alarm on 'egregious violations' of privacy
Cybersecurity
Ohio city workers are covering automated license plate readers with trash bags as officials sound the alarm on 'egregious violations' of privacy
By Sasha RogelbergJune 3, 2026
3 days ago
MacKenzie Scott's approach to her $26 billion giving spree was inspired by a book she read in college about writing
Success
MacKenzie Scott's approach to her $26 billion giving spree was inspired by a book she read in college about writing
By Sydney LakeJune 5, 2026
19 hours ago
10,000 Boomers a day, $39 trillion in debt, and no benefit cuts: Bessent stakes Social Security on the Trump economy
Economy
10,000 Boomers a day, $39 trillion in debt, and no benefit cuts: Bessent stakes Social Security on the Trump economy
By Nick LichtenbergJune 4, 2026
1 day ago
Social Security faces a 24% cut in 2032—that's a $345 billion hit to retirees nationwide, watchdog says
Economy
Social Security faces a 24% cut in 2032—that's a $345 billion hit to retirees nationwide, watchdog says
By Nick LichtenbergJune 5, 2026
19 hours ago
CEO says anyone who works from home is grabbing groceries or at the vet 30% of the time—and shows off his busy office at Friday 5 p.m. to prove it
Success
CEO says anyone who works from home is grabbing groceries or at the vet 30% of the time—and shows off his busy office at Friday 5 p.m. to prove it
By Orianna Rosa RoyleJune 4, 2026
2 days ago

© 2026 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.