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Lots of companies promise to put ‘customers at the center.’ Abercrombie & Fitch Co. turned the buzzword into real results
NewslettersLots of companies promise to put ‘customers at the center.’ Abercrombie & Fitch Co. turned the buzzword into real results
By Phil WahbaNovember 24, 2025
Fortune Archives: The Jewish mogul who shaped the Christmas shopping season
RetailFortune Archives: The Jewish mogul who shaped the Christmas shopping season
By Indrani SenNovember 23, 2025
Artificial Christmas trees for sale
RetailYour Christmas tree may be pricier this year—but there are ways to get a deal
By Phil WahbaNovember 22, 2025
quarter zip
SuccessGen Z men are flocking to quarter-zip pullovers—they’re trying to fake it until they make it in a job market stacked against them
By Nick LichtenbergNovember 20, 2025
A man walks outside of a Home Depot
RetailHome Depot blames its recent sales slump on a major funk in the housing market: ‘Our customers are homeowners’
By Dave SmithNovember 20, 2025
Jill Standish, global retail lead, Accenture
CommentaryReports of the retail store’s demise have been greatly exaggerated
By Jill StandishNovember 20, 2025
Dunkin' Donuts is receiving customer backlash for the leak of an alleged drink pour and ice policy.
RetailDunkin’ customers outraged after anonymous Facebook user leaks display showing tariff shrinkflation costing you less coffee in your cup
By Nino PaoliNovember 19, 2025
Target
RetailTarget profits slide 19%, forecasts sales slumping through holiday shopping season
By Anne D'Innocenzio and The Associated PressNovember 19, 2025
A tale of two CEO successions: Walmart’s clean break vs. Target’s much-criticized transition
RetailA tale of two CEO successions: Walmart’s clean break vs. Target’s much-criticized transition
By Phil WahbaNovember 19, 2025
Younger customers are venturing back to real-world stores, says AS Watson CEO Malina Ngai: ‘They want to be able to touch the product’
AsiaYounger customers are venturing back to real-world stores, says AS Watson CEO Malina Ngai: ‘They want to be able to touch the product’
By Angelica AngNovember 19, 2025
iPhone Air models on display in an Apple Store
Big TechThe iPhone Air can’t catch a break: The key designer behind the struggling ultrathin phone just left Apple for an AI startup
By Dave SmithNovember 18, 2025
Apple is ramping up succession plans for CEO Tim Cook, a Friday report says.
Big TechApple is ramping up succession plans for CEO Tim Cook and may tap this hardware exec to take over, report says
By Nino PaoliNovember 15, 2025
Verizon CEO Daniel Schulman, pictured in 2018, is looking to cut costs and reverse customer losses.
C-SuiteVerizon will cut about 15,000 jobs after new CEO says ‘cost reductions will be a way of life for us here’
By Nino PaoliNovember 14, 2025
A building has a sign reading "HOOTERS" in bright orange letters
RetailHooters CEO says private equity turned it into a ‘boys club hangout’—Now he’s plotting a family-friendly makeover
By Sasha RogelbergNovember 14, 2025
Doug McMillon
C-SuiteWalmart CEO Doug McMillon to retire at 59 years old
By Sasha Rogelberg and Nick LichtenbergNovember 14, 2025
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Personal Finance
Current price of oil as of June 17, 2026placeholder alt text
By Joseph HostetlerJune 17, 2026
Success
'Work hard, stay loyal, and the system will reward you': the Boomer credo is a Gen X betrayal and a Millennial pipe dreamplaceholder alt text
By Nick LichtenbergJune 16, 2026
Big Tech
Hundreds of Stanford students walked out of their grad ceremony to protest Google CEO’s commencement speech. It wasn’t all about AIplaceholder alt text
By Tristan BoveJune 15, 2026
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