Tina Bhatnagar

San Francisco, CA - May 4, 2018: Coinbase Head of Customer Support/Operations Tina Bhatnagar stands for a portrait in their San Francisco headquarters. (Photo by Christie Hemm Klok for The Washington Post via Getty Images)Christie Hemm Klok — The Washington Post/Getty Images
  • Age
  • Title
  • Company

Last year’s crypto-mania brought a customer relations crisis for Coinbase as it struggled to meet a surge in volume. Coinbase responded by hiring Bhatnagar, a battle-tested Twitter veteran. In a few short months, she put out the fires. Now the company’s customer reputation is on the rise.

40 Under 40