David Paul Morris—Bloomberg/Getty Image
- TitleSVP of Retail and People
- 2019 Rank32
Besides leading Apple’s physical and online retail stores, O’Brien oversees more than 130,000 employees—two challenging roles that have grown even more complex as the coronavirus dramatically alters the way people shop and work. O’Brien spearheaded initiatives like temperature checks at open locations and curbside pickup. Analysts estimate that Apple’s retail business brings in $74 billion each year.
Subscribe to The Broadsheet, our newsletter on the world’s most powerful women.