Carol Tomé

When Carol Tomé became CEO of the global shipping and logistics company UPS in 2020, soon after the COVID pandemic began, she had already had a long career at Home Depot, where she was finance chief. Given the unrelenting pressure on UPS’s traditional shipping business, Tomé has been working to reinvent the company and make it less reliant on delivering packages for Amazon, which generates 12% of revenue. UPS said this winter it would cut its Amazon volumes by more than 50% by June 2026 and now plans to cut 20,000 jobs as a result. But to begin replacing that Amazon business, Tomé has recently had UPS make much bigger moves into health care logistics with temperature-controlled shipping by acquiring two cold-chain solutions providers in quick succession.