Employees say:
"Leadership stands behind the values. When I was in a caregiving role for my mother, I never felt I had to 'choose' between taking time to care for her and the job. Instead, I was always asked by coworkers and leaders alike what could be done to make the work 'easier' for me. It is rare to find a work environment like that. I'm a raving fan for that reason alone."
Employees say:
"The culture is like none other I've experienced. The people here truly care for one another not just in a professional way but personally too. We celebrate each other's personal milestones and achievements, but we also care for and step up in whatever way is needed during times of grief and need. Pinnacle really invests and emphasizes associate engagement and that, in my opinion, makes this an amazing environment to work in."
Employees say:
"It is such a breath of fresh air the way that management communicates with associates, puts EVERYONE on the bonus plan and offers ownership to every associate. They know that it takes a team pulling in the same direction to be successful. They live out what they say they believe. I would not have had a chance to get ahead in life financially if it wasn't for a company like Pinnacle that cares and shares."
Employees say:
"Pinnacle is an extremely transparent, caring and empowering culture. It starts at the Executive Team. This same culture is exhibited firm wide with all associates in a sincere manner. Associates are expected to be transparent about processes, solutions, products, other associates performance, etc. This fosters trust throughout the organization and continued dedication to enhancing our brand at all times. The culture committees in each market do not include management. This is another great example of how our culture is naturally executed. Associates routinely donate unused PTO hours to those facing personal challenges which to me sums up what makes us special."
The banking and financial services company believes that when you care for employees, they are empowered to take care of customers. That ethos extends into local communities, from financial education resources and training programs to investing 3.6% of the company’s total assets at the end of 2023 in grants and lending for low-income housing, small businesses, and minority-led institutions. In 2023, Pinnacle associates contributed over 33,600 hours of community service—sometimes taking leadership roles—across more than 3,700 organizations. The result is high employee satisfaction scores and trust in leadership.
Employees say: "Everyone pulls together in the same direction to ensure that clients, associates, and the community are helped in the best way possible. A true family atmosphere where associates really care about each other and work hard for each other so we can reach our goals."
Employees say:
"Each team member I work with has extreme integrity, knowledge, and compassion. Even on the hardest days, we are there for one another to jump in and accomplish all of our goals. Our manager truly values and trusts us, which makes me want to work harder each and every day. I have small children which can make a career quite difficult, but my manager has never made me feel like I have to choose between my family and my career."
Employees say:
"It feels like a true inclusive family here. We care about each other beyond the hallways and walls of our buildings no matter your background, ethnicity or race. We love each other as we are and for who we are."
Employees say:
"We are intentional about our growth and work environment; it is not by chance that we succeed. We are fully committed and engaged with each associate and our clients. It is all about the relationships!"
Employees say:
"I love the focus that Pinnacle places on employees. This truly is a unique culture vs. other banks I've worked for. At Pinnacle, my work-life balance is truly supported. It's not just something that management says. At Pinnacle, I feel like I can email any member of management with a question or concern and receive a response. I emailed the CIO just this morning, and he responded within two hours! In my everyday work life, I get a tremendous amount of support from my market and area leaders. Whether I need someone to go with me on a complex call, help with onboarding a new client, or just need to brainstorm regarding a prospect, my leaders make themselves available."
"Everything about this company is unique. I have worked for multiple financial institutions, and this is the best I have not only worked for, but the best I have heard of. It is an honor to work here."
Since 2020, Pinnacle Financial Partners has quintupled minority representation in its leadership team to 10% and boasts an associate class of 65% women, up 29%.
The Nashville-based bank has also doubled down on commitments to the local community; it made a $25,000 investment in the oldest continuously operating minority-owned bank in the nation to give more kids the opportunity to take part in Junior Achievement financial education programs, providing initial funding for fees and transportation for underrepresented students in high minority and low- to moderate-income areas of metro Nashville.
Pinnacle also gave $3 million to the National Institute of Minority Economic Development, a provider of affordable and accessible lending programs for women and minority small-business owners and homeowners.
At Pinnacle, designated culture clubs organize several activities for associates, including spring picnics, holiday celebrations, group outings to local sporting events, and Laugh Out Loud days, as well as National Trail Mix Day, complete with a tent, camping chairs, and a fake in-office campfire.
