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  • Title
    SVP of Retail and People
  • Affiliation
    Apple
  • Age
    55
  • 2020 Rank
    29

As Apple’s top HR official as well as chief of its $74 billion or so retail business, O’Brien’s responsibilities touch 147,000 employees and millions of consumers. She helped formulate Apple’s return-to-work plans and is evolving its physical store strategy, including adding express counters where shoppers can pick up online orders and launching an in-store project to help mentor young creatives.

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