The Death of the AI Pilot

AI doesn’t fail in the lab. It fails in production. What breaks isn’t the model—it’s the system around it. Fragmented data, bolted-on governance, and disconnected workflows create failure points no pilot can expose. This session examines why AI systems collapse under real-world conditions, and what it takes to build agentic architecture that actually works. Sandeep Dadlani, Chief Executive Officer, Optum Insight Hosted by Salesforce