Walgreens Boots Alliance should have been one of the pandemic’s big winners. But the health care and pharmacy company saw revenue rise only 2% last fiscal year as its main retail businesses in the U.S. and Britain struggled to attract shoppers, despite their essential status. WBA is a complex company; in January 2021 it sold off its European distribution business partly to focus more on its pharmacy and retail operations. So far this new fiscal year, the company’s business trends have remained similar to 2020’s. New CEO Roz Brewer is taking a long look under the hood to figure out how to revitalize the company.
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