The San Antonio–based insurer, like many companies, had to move quickly to get its employees safely distanced, shifting 98% of its 36,000-strong workforce to remote working. On top of returning auto insurance dividends to customers early in the crisis, the company offered a slew of pandemic-related benefits to help its employees, including two separate $1,000 bonuses for those making under $100,000 and three weeks of emergency COVID-19 leave, as well as a $30 million commitment to organizations helping military families through the crisis. USAA dropped 32 places on Fortune’s list from last year, but one employee still says, “I really feel that USAA goes above and beyond to ensure the health, happiness, and safety of its employees and members (customers).”
Courtesy of USAA

Company Information

As of 8/3/2022
Country
U.S.
Headquarters
San Antonio
Industry
Insurance: Property and Casualty (Stock)
CEO
Wayne Peacock
Company Type
Private
Ticker
-
Revenues ($M)
$37,469.6
Profits ($M)
$3,300
Market Value ($M)
-
Employees
37,335
A mutual company, not a stock company. It is grouped with stock companies because it reports according to Generally Accepted Accounting Principles.

Best Companies

Rank last year
55
Years on list
16
Employees (as of March 2021)
36,000
Job openings (as of March 2021)
1,500
Year founded
1922
Employees and job openings are U.S.-only.

Perks
As of 8/24/20

100% health coverage
No
Unlimited sick days
No
Telecommuting
Yes
Job sharing
No
Subsidized childcare
Yes
Compressed work weeks
Yes
Fully-paid sabbaticals
No
On-site fitness/subsidized gym
Yes
On-site medical care facility
Yes
Non-discrimination policy includes sexual orientation
Yes
Sick days for part-timers
Yes
College tuition reimbursement
Yes
Student loan debt repayment
No
Medical facility at all locations
All locations

Diversity
As of 8/24/20

% Women
52.3%
% Minorities
46.4%
% African-American/Black
9.6%
% Asian
5.2%
% Caucasian/White
50.2%
% Hispanic/Latino
28%
% Native American/Alaska Native
0.5%
% Native Hawaiian/Pacific Islander
0.3%
% Two or more races
2.7%
% Unknown ethnicity
3.4%

Paid Time Off: Full-Time Employees
As of 8/24/20

PTO limit (days)
34
# Sick days
-

Hiring/Staffing (Past 12 Months)

# of job applicants
336,857
Avg. # of applicants per opening
58
# New graduates hired
187
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