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The San Antonio–based insurer, like many companies, had to move quickly to get its employees safely distanced, shifting 98% of its 36,000-strong workforce to remote working. On top of returning auto insurance dividends to customers early in the crisis, the company offered a slew of pandemic-related benefits to help its employees, including two separate $1,000 bonuses for those making under $100,000 and three weeks of emergency COVID-19 leave, as well as a $30 million commitment to organizations helping military families through the crisis. USAA dropped 32 places on Fortune’s list from last year, but one employee still says, “I really feel that USAA goes above and beyond to ensure the health, happiness, and safety of its employees and members (customers).”
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