USAA
The United Services Automobile Association, known simply as USAA, was founded in 1925 by a group of 25 Army officers in San Antonio, who were frustrated in their attempts to secure auto insurance. Today, the diversified financial services group of companies is one of the country’s largest providers of insurance, investing, and banking solutions for members of the U.S. military, veterans, and their families. USAA employs over 36,000 people throughout the nation and serves more than 13 million members. In 2020, USAA launched special programs to provide financial assistance to about 1 million members facing hardship as a result of the pandemic.
Company Information
As of 3/29/23
Country
U.S.
Headquarters
San Antonio
Industry
Insurance: Property and Casualty (Stock)
CEO
Wayne Peacock
Website
Company Type
Private
Ticker
-
Revenues ($M)
$37,470
Profits ($M)
$3,300
Market Value ($M)
-
Employees
37,335
Figures are for fiscal year ended Dec. 31, 2021. Sources: S&P Global; Bloomberg.
America's Most Innovative Companies
Sector
Financials
Culture rank
159
Process rank
106
Product rank
43
World's Most Admired Companies
Sector
Financials
Industry
Insurance: Property and Casualty
Current All-Star Rank
26
Previous All-Star Rank
25
Industry Rank
2
Previous Industry Rank
4
Overall Score
6.75
Innovation
2
People Management
3
Use of Corporate Assets
2
Social Responsibility
1
Quality of Management
3
Financial Soundness
2
Long-Term Investment Value
6
Quality of Products/Services
1
Global Competitiveness
11
Key Financials (Last Fiscal Year)
$ millions
% change
Revenues ($M)
$37,469.6
3.2%
Profits ($M)
$3,300
-15.5%
Assets ($M)
$210,676.5
-
Total Stockholder Equity ($M)
$39,997.4
-
Profit Ratios
Profit as % of Revenues
8.8%
Profits as % of Assets
1.6%
Profits as % of Stockholder Equity
8.3%
Earnings Per Share (Last Fiscal Year)
Earnings Per Share ($)
-
EPS % Change (from 2020)
-
EPS % Change (5 year annual rate)
-
EPS % Change (10 year annual rate)
-
Total Return
Total Return to Investors (2021)
-
Total Return to Investors (5 year, annualized)
-
Total Return to Investors (10 year, annualized)
-
Best Companies
Rank last year
55
Years on list
16
Employees (as of March 2021)
36,000
Job openings (as of March 2021)
1,500
Year founded
1922
Perks
100% health coverage
No
Unlimited sick days
No
Telecommuting
Yes
Job sharing
No
Subsidized childcare
Yes
Compressed work weeks
Yes
Fully-paid sabbaticals
No
On-site fitness/subsidized gym
Yes
On-site medical care facility
Yes
Non-discrimination policy includes sexual orientation
Yes
Sick days for part-timers
Yes
College tuition reimbursement
Yes
Student loan debt repayment
No
Medical facility at all locations
All locations
Paid Time Off: Full-Time Employees
PTO limit (days)
34
# Sick days
-
Hiring/Staffing (Past 12 Months)
# of job applicants
336,857
Avg. # of applicants per opening
58
# New graduates hired
187
