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F500-2023-087-TJX

The off-price department store chain brought in nearly $3.5 billion in profits in 2022, a 7% increase over 2021. TJX dropped 12 spots on the Fortune 500 list after a 22-spot jump last year. 
<ul> 
 	<li>Marmaxx, TJX’s apparel unit, was its biggest revenue driver, bringing in $30 billion of the $49.9 billion the company generated overall. Its HomeGoods division, however, saw slower sales after two years of expansion during the pandemic.</li> 
 	<li>TJX continues to lag in the e-commerce space, which held the company back at COVID’s height.</li> 
 	<li>Still, TJX has outlasted many of its competitors; Bed Bath &amp; Beyond’s bankruptcy may lead to more foot traffic at TJX stores.</li> 
</ul>

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F500-2022-075-TJX

TJX is the parent company of off-price retailers like T.J.Maxx, Marshalls, HomeGoods, Sierra, and Homesense, operating almost 4,700 stores in nine countries. The pandemic initially had a severe impact on revenue for TJX, which gets only a small percentage of its sales from e-commerce. But as lockdowns ended, the company rebounded, and in 2021, it grew revenue by 51% year over year, enabling it to jump 22 spots on this year’s list. In March 2022, TJX announced it would sell its 25% stake in Russian apparel retailer Familia in response to Russia’s invasion of Ukraine. In April 2022, the company announced that it is aiming to achieve net-zero greenhouse gas emissions in its operations by 2040.

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<span data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;TJX took a particularly brutal beating from the pandemic last year, hit by the double whammy of having almost no e-commerce to fall back on when its stores were closed for long periods, and the precipitous drop in spending on fashion. Sales fell 23% to $32.1 billion—but the damage could have been worse. For one thing TJX’s HomeGoods business slipped only 4%. And when its other banners, T.J. Maxx and Marshalls, reopened, business rebounded quickly. There are signs of pent-up demand for fashion apparel that should give TJX a boost this year (barring any new outbreaks that close stores en masse again), and spending on the home continues apace.&quot;}" data-sheets-userformat="{&quot;2&quot;:14723,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:2,&quot;2&quot;:16777215},&quot;10&quot;:2,&quot;11&quot;:4,&quot;14&quot;:{&quot;1&quot;:2,&quot;2&quot;:0},&quot;15&quot;:&quot;Arial&quot;,&quot;16&quot;:11}">TJX took a particularly brutal beating from the pandemic last year, hit by the double whammy of having almost no e-commerce to fall back on when its stores were closed for long periods, and the precipitous drop in spending on fashion. Sales fell 23% to $32.1 billion—but the damage could have been worse. For one thing TJX’s HomeGoods business slipped only 4%. And when its other banners, T.J. Maxx and Marshalls, reopened, business rebounded quickly. There are signs of pent-up demand for fashion apparel that should give TJX a boost this year (barring any new outbreaks that close stores en masse again), and spending on the home continues apace.

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F500-2021-97-TJX

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G500-2020-292-TJX

The off-price discount fashion and home goods retailer continued its long march toward retail dominance, with sales up 7% in 2019, to $41.7 billion, making it bigger than Macy’s and J.C. Penney combined. In the early days of the pandemic, TJX revenues fell off nearly entirely, with all stores closed and only a tiny e-commerce business in operation. But coming out of the lockdowns, TJX's strong financials should make its stores even more desirable to fashion brands as department stores continue to wither, analysts say. What’s more, TJX’s home furnishings chain HomeGoods has been booming alongside the more apparel-oriented T.J. Maxx and Marshalls.

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F500-2020-080-TJX

The off-price discount fashion and home goods retailer continued its long march toward retail dominance, with sales up 7% in 2019, to $41.7 billion, making it bigger than Macy’s and J.C. Penney combined. In the early days of the pandemic, TJX revenues fell off nearly entirely, with all stores closed and only a tiny e-commerce business in operation. But coming out of the lockdowns, TJX's strong financials will make its stores even more desirable to fashion brands as department stores continue to wither. What’s more, TJX’s home furnishings chain Home Goods has been booming alongside the more apparel-oriented T.J. Maxx and Marshalls.

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Global business is back. After limping through a worldwide financial crisis and economic slowdown, the 500 largest companies ranked by revenues shattered all sorts of performance records in 2013: They racked up combined revenues of $31.1 trillion, up 2.5% from 2012, and profits soared 27% to nearly $2 trillion. China’s 95 companies (up from 89 last year) posted $5.8 trillion in revenues. The U.S. has four fewer companies on the list than last year but remains (for now) the country leader, with 128 corporations on the list—including No. 1 Wal-Mart Stores—reporting $8.6 trillion in revenues. 

Wal-Mart stayed on top as its sales crept closer to half-a-trillion dollars. Apple moved into the top five. And UnitedHealth Group continued its steady climb. 

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Founded in 1962, TJX is an off-price retailer known for its portfolio of discount department stores, including T.J. Maxx, Marshalls, and HomeGoods, as well as various international brands like Winners and TK Maxx. It operates in the U.S., Canada, Europe, and Australia.

Q2 2027

Q1 2027

Q4 2026

Q3 2026

Q2 2026

Q1 2026

Q4 2025

Q3 2025

TJX (TJX): Company Profile, Stock Price, News, Rankings

legacy

Ladies and gentlemen, thank you for standing by. Welcome to The TJX Companies' second quarter fiscal 2027 financial results conference call. At this time, all participants are in a listen-only mode. Later, we will conduct a question-and-answer session. At that time, if you have a question, you will need to press star one. As a reminder, this conference call is being recorded August 19, 2026. I would like to turn the conference call over to Mr. Ernie Herrman, Chief Executive Officer and President of The TJX Companies. Please go ahead, sir.

Thanks, Courtney. Before we begin, Deb has some opening comments.

Thank you, Ernie, and good morning. Today's call is being recorded and includes forward-looking statements about our results and plans. These statements are subject to risks and uncertainties that could cause the actual results to vary materially from these statements, including, among others, the factors identified in our filings with the SEC. Please review our press release for a cautionary statement regarding forward-looking statements, as well as the full safe harbor statements included in the Investor section of our website, tjx.com. We have also detailed the impact of foreign exchange on our consolidated results and our international divisions in today's press release and in the Investor section of tjx.com, along with reconciliations to non-GAAP measures we discuss. Thank you, and now I'll turn it back over to Ernie.

Good morning. Joining me and Deb on the call is John. I want to begin by thanking our talented associates for their continued dedication to TJX and their commitment to delivering great value and an exciting treasure hunt shopping experience to our shoppers every day. Now, to our second quarter results. Overall comparable sales increased 4%, which was above our plan. Our second quarter comp performance highlights the benefit of our global diversified business. While sales at our Marmaxx division were below our expectations, our three other divisions delivered comp sales increases of 6%-7%, which drove results that exceeded the high end of our plan. At Marmaxx, we believe we could have executed our store mix better. By that, I mean we could have been sharper on having the right goods in the right stores at the right time.

We are convinced that the issues were self-inflicted and within our control, and we have made good progress working through them. We are seeing improvement at Marmaxx to start the third quarter and are confident that we will see greater improvement by the holiday selling season. As to second quarter profitability, I am very pleased that once again, profits were well above our plan. Given this, we are raising our full-year outlook for pre-tax profit margin and earnings per share. John will give some more detail about our second quarter results and guidance in a moment. As we look to the second half of the year, we are laser-focused on driving the opportunities that we see for the business. Third quarter is off to a strong start, and availability of merchandise continues to be outstanding.

We believe we have the right initiatives in place to drive sales and customer traffic to all of our retail banners, and I am confident we will execute on our plans. Longer-term, we continue to see a long runway for growth ahead for TJX. We are excited about the continued potential we see to keep growing sales, to keep expanding our global footprint, and to keep capturing additional market share around the world for many years to come. Now I'll turn the call over to John to cover our second quarter results in more detail.

Thanks, Ernie. I also want to add my gratitude to all of our global associates for their continued hard work and commitment to TJX. As I recap our second quarter results, I'm going to speak to everything on an adjusted basis, which excludes the impact from the tariff refunds received as of the end of the second quarter and the related incremental compensation expense accruals. Reconciliations detailing the net impact of these items on our results can be found in today's press release and on the Investors section of our website. Now I'll show some additional details on the second quarter versus last year. As Ernie mentioned, our second quarter consolidated comp sales increased 4%, which was above our plan. Our second quarter comp was driven by a higher average basket and an increase in customer transactions. Further, our home categories outperformed our apparel categories.

Adjusted pre-tax profit margin was 11.9%, up 50 basis points versus last year and well above our plan. Adjusted gross margin was 31.4%, up 70 basis points versus last year and driven by an increase in merchandise margin, mostly due to tariff favorability. Adjusted SG&A was 19.7%, unfavorable by 20 basis points versus last year and driven by incremental store wage and payroll costs. Net interest income was neutral to pre-tax profit margin versus last year. Adjusted diluted earnings per share were $1.22, up 11% versus last year and well above our plan. Second quarter adjusted pre-tax profit margin and adjusted diluted earnings per share significantly exceeded our plan, primarily due to operational expense efficiencies, a higher merchandise margin, and expense leverage on better sales, partially offset by contributions to TJX's charitable foundations. Now to our second quarter divisional performance.

At Marmaxx, comp sales increased 1% and were entirely driven by a higher average basket, partially offset by a small decrease in customer transactions. While sales were lower than we would have liked, comp sales increased across all region and income demographic bands. Adjusted segment profit was 14.2% flat versus last year. We delivered another good quarter of sales performance at our Sierra stores as we continue to grow this chain across the U.S. At our U.S. e-commerce sites, we continued to add new brands to deliver even more freshness for our online shoppers. We are excited about the initiatives we have planned for our TJ Maxx, Marshalls, and Sierra banners this fall and holiday season. Long term, we are confident in the market share opportunities we see for our largest division.

HomeGoods delivered an outstanding 7% comp sales increase, primarily driven by higher average basket and customer transactions were also up. We are very pleased to see strength at both our HomeGoods and HomeSense banners and across all region and income demographic bands. Adjusted segment profit margin was 12.4%, up 240 basis points. Our HomeGoods and HomeSense banners offer customers a highly differentiated mix of home fashions from around the world at compelling values. We are the largest off-price home fashion retailer in the U.S. and believe that we are set up very well to continue to capture an even larger share of the market going forward. At TJX Canada, comp sales were excellent, increasing by 6%. The comp was primarily driven by an increase in customer transactions. Adjusted segment profit margin on a constant currency basis was 16.3%, up 30 basis points.

We are the leading off-price retailer in Canada and are very pleased with our strong brand awareness and loyal shopper base. We continue to see an opportunity to further grow across Canada with our three retail banners. At TJX International, comp sales increased an outstanding 7%. This comp was also primarily driven by an increase in customer transactions. We were extremely pleased with the strong, consistent sales performance in Europe and excellent sales in Australia. Adjusted segment profit margin on a constant currency basis was 7.3%, up 210 basis points. During the quarter, we opened our second TK Maxx store in Spain, and again, customer response was extremely positive. We are excited about our growth plans for our international division and have great confidence that we can attract even more shoppers in Europe and Australia over the long term. Moving to inventory.

Second quarter balance sheet inventory was up 7%, and inventory on a per store basis was up 2%. We feel great about our inventory levels and are convinced that we are well-positioned to take advantage of the plentiful buying opportunities in the marketplace. As to our capital allocation, we continue to reinvest in the growth of our business while returning $1.3 billion to shareholders through our buyback and dividend programs in the second quarter. Now I'll turn it back to Ernie.

Thanks, John. I'd like to start by highlighting the opportunities we see that give us confidence that we can drive sales and traffic in the second half of the year. First, we are confident that consumers will continue to look for value in the current environment. We believe we have a large and deeply passionate customer base, strong brand perceptions, and an offering that resonates across many age and income brackets. We're convinced that we remain a very attractive option for shoppers who want great brands and fashions at excellent value, and believe they will seek out our retail banners this fall and holiday season. Second, we're excited about the product category initiatives that we have planned. We have become a year-round gifting destination and feel particularly good about our initiatives in this area.

This strategy has worked well for us, and we believe it helps us stay top of mind for consumers. All of this gives us confidence that our exciting, ever-changing merchandising mix can inspire our shoppers and encourage more frequent visits to our stores. Third, product availability continues to be off the charts across all categories and from a wide range of brands. Further, there continues to be more availability in the marketplace than we could ever buy. I am convinced that our team of more than 1,400 buyers will bring shoppers the right assortments at the right values. Lastly, we are excited about the marketing we have planned for this fall and holiday season. We will continue to follow consumer viewing habits by employing a variety of channels with a strong emphasis on digital and social media.

Our campaigns will continue to reinforce our value leadership with insightful and entertaining creative content that connects with shoppers across a wide range of age and income shopper demographics. We believe that our thoughtful, integrated marketing approach will help us attract new customers and keep us top of mind with our existing shoppers. Beyond this year, I am confident that TJX has significant opportunities to capture additional market share over the long term. I'll briefly cover the key characteristics of our business that give us confidence. First is our reputation as a trusted value leader in the U.S., Canada, Europe, and Australia. We believe this is a tremendous advantage, and our top priority remains offering great value every day to our customers. Second, we are a global sourcing machine.

We work with a universe of approximately 21,000 vendors every year to curate an unmatched mix of good, better, best merchandise for our customers. Third, we are convinced that we have some of the strongest vendor relationships in retail. We have decades-long relationships with many of our vendors, both domestically and internationally. Further, we believe vendors love to work with us as we are in the market buying consistently throughout the year, we can introduce their brand to new consumers, and we offer them a very attractive way to grow their business. Next, we attract shoppers across a wide range of income and age demographics in the U.S., Canada, Europe, and Australia. With our proprietary planning and allocation systems and expertise, we can create a differentiated treasure hunt shopping experience that appeals to a broad range of shoppers across each of our markets.

Fifth, many aspects of our business are driven by flexibility, which we see as a key advantage. This includes our buying, our store formats, and our supply chain and systems. Next, we continue to see tremendous opportunity to significantly grow our store base around the world. Today, we are increasing our long-term store growth potential by 500 stores to a total of 7,500 stores, or over 2,200 more stores with just our existing retail banners within our current 10 countries. This now reflects the long-term potential for our TJ Maxx and Marshalls banners to expand an additional 300 stores to a combined 3,300 stores, and for the HomeGoods division to expand an additional 200 stores-2,000 stores. Further, we are planning to accelerate our store openings to 4% starting next year to take advantage of the growth opportunities we see out there.

I want to assure you that we are extremely confident that there will be plenty of quality merchandise available to us to support our growth plans. Last, and most importantly, is our exceptional talent around the world. I truly believe that the depth of our off-price knowledge and expertise, and the longevity of our talent within TJX is unmatched. Talent development has always been a priority, and we remain laser-focused on teaching and training the next generation of TJX leaders. Also, I am very proud of our culture and believe that it will be a tremendous advantage as we continue our growth around the world. I am convinced that the combination of all these core strengths of our business set us apart from many other major retailers.

Further, I believe these have allowed us to successfully navigate many different kinds of retail and macro environments over our nearly 50 years as a company, and I am confident they will continue to benefit us. Summing up, we are pleased with the overall performance of TJX in the second quarter. Again, our above-plan results demonstrate the power and benefits of our global diversified business. I want to reiterate that at Marmaxx, we have seen a sales improvement to start the third quarter and are confident we will see greater improvement by the holiday selling season. The third quarter is off to a strong start, and we believe we are strongly positioned in today's consumer environment. We are excited about the initiatives we have planned for the remainder of the year.

Importantly, over the near and long term, we plan to continue to play offense in our approach to marketing, merchandising, the in-store shopping experience, global store growth, and our investment in talent. I'm convinced that TJX has set up extremely well to capitalize on the growth opportunities that we see around the world for many years to come. I'll turn the call back to John to cover our guidance, and then we'll open it up for questions.

Thanks again, Ernie. As I recap our guidance for the remainder of the year, I am going to speak to everything on an adjusted basis, which excludes the benefit from tariff refunds that we received in the second quarter and expect to receive in the third quarter. Our adjusted guidance also excludes incremental compensation expense accruals related to the tariff refunds for the second, third, and fourth quarter. Again, reconciliations can be found on the investor section of our website. Starting with the third quarter, we are planning overall comp sales to be up 2%-3%, consolidated sales to be in the range of $15.6 billion to $15.8 billion, up 3%-5% versus last year. Adjusted pre-tax profit margin to be in the range of 12.3%-12.4%, down 30-40 basis points versus last year's 12.7%.

Adjusted gross margin to be in the range of 32.1%-32.2%, which would be down 40-50 basis points versus last year's 32.6%. This would be primarily driven by higher fuel costs. Adjusted SGA to be 20%, 10 basis points favorable versus last year's 20.1%. We are assuming net interest income of $28 million, which we expect will be neutral to our third quarter pre-tax profit margin versus last year. This assumes that we will pay off the $1 billion note maturing in September. Our third quarter guidance assumes a tax rate of 24.6% and a weighted average share count of approximately 1.11 billion shares. As a result of these assumptions, we are expecting third quarter adjusted diluted earnings per share to be in the range of $1.30-$1.32, up 2%-3% versus last year's $1.28.

Moving to the full-year, we continue to expect overall comp sales growth of 3%-4%. We expect full-year consolidated sales to be in the range of $63.4 billion to $63.8 billion, up 5%-6% versus last year. We are increasing our full-year adjusted pre-tax profit margin guidance to be in the range of 12%-12.1%, up 30-40 basis points versus last year's adjusted 11.7%. We now expect full-year adjusted gross margin to be in the range of 31.2%-31.3%, up 20-30 basis points versus last year's adjusted 31%. We now expect full-year adjusted SGA to be 19.5%, flat versus last year's adjusted 19.5%. We are assuming net interest income of about $131 million, which we expect to be neutral to our full-year pre-tax profit margin versus last year.

Our full-year guidance also assumes a tax rate of 24.6% and weighted average share count of approximately 1.12 billion shares. As a result of these assumptions, we are increasing our full-year adjusted diluted earnings per share to be in the range of $5.15-$5.20, up 9%-10% versus last year's adjusted $4.73. Lastly, our implied guidance for the fourth quarter assumes no further tax refunds and excludes the incremental expense accruals related to the third and fourth quarter tariff refunds. For the fourth quarter, we are expecting overall comp sales to be up 2%-3%, adjusted pre-tax profit margin to be in the range of 11.9%-12%, down 20-30 basis points versus last year's adjusted 12.2%, and adjusted diluted earnings per share to be in the range of $1.44-$1.47, up 1%-3% versus last year's $1.43.

In closing, I want to reiterate that we are excited about the growth and market share opportunities we see in the near and long term. We are in an excellent position to continue to invest in the growth of TJX, while simultaneously returning significant cash to our shareholders. Thank you, and now we are happy to take your questions.

Thank you. Our first question comes from Matthew Boss. Your line is open.

Great, thanks. Two questions. Ernie, first, could you speak to the progression of same store sales at Marmaxx during the second quarter and elaborate on the sales improvement that you cited in August at Marmaxx and drivers of the strong start to the third quarter? John, could you talk to the recent new store performance metrics that you have seen and just the opportunity you see today to raise your store target?

Across the board, we came out stronger in May, then we saw consistent sales in June and July, pretty much across the board.

Matt, on, I think you're referring to talking about the strong start to the quarter and what we're seeing there. Yeah, across all of the businesses, and we mentioned one of the strengths that you see here, and obviously there's a concern about the Marmaxx comp that we had as well. But I think what we exemplified here in this quarter is the ability to be consistent by having all of our other businesses outperform, and significantly, from Canada to Europe to HomeGoods, and then Marmaxx underperforming due to some execution issues. I would tell you all of them, I like the way we're trending with all of them starting off this Q3 in August. Marmaxx was seeing improvement from where we were trending before. Then I'm really looking for Marmaxx as we move ahead, to see more significant improvement as we get to fourth quarter.

But I think you're asking about overall strong start across the board.

To answer your second question, we look at this obviously very frequently, our store potential. We have been seeing for a bit of time that we had some opportunity in Marmaxx and HomeGoods to continue to grow our store base. So we took the opportunity this quarter to increase Marmaxx by 300 stores, HomeGoods by 200 stores. Again, for Marmaxx, we're seeing opportunities in rural markets where we see department stores are closing. We're seeing the opportunity as the store, as we've experienced strong comp growth for so many quarters, that we're seeing the ability to put stores closer together than we thought before. The small format store that allows us to expand in a lot of densely populated urban areas as well.

We have been seeing the opportunities to increase our store growth potential, and the annual growth from what we were saying before, a unit 3% growth to 4% growth based on the availability that we're seeing pretty much across the board. When we look at where we see the opportunities, we see it across every single brand that we have.

Yeah. So to John's point, Matt, we're seeing that additional 1% store growth across the board also. That's not just one division or two division driving that. The other thing I think the teams have done a good job is getting more flexible in our approach to these smaller formats. Look, what John's talking about is our teams, whether it's planning an allocation that ships the goods to the stores, and our real estate division, which designs and constructs the stores, finds the locations. We're getting more flexible based on population density, et cetera, in some of these locations, as John mentioned.

Which I think is also opening up opportunity.

Right. I know you asked this and I didn't answer it, the performance of our new stores, for a long time, we've been exceeding our expectations on our new store openings for quite a while.

Our next question comes from Lorraine Hutchinson. Your line is open.

Thanks. I was hoping to get a little more insight on what went wrong at Marmaxx, the steps you've taken to fix it.

How quickly do you think you'll be back to a more normal 2%-3% comp cadence at Marmaxx specifically?

Yep. Yeah, great question, Lorraine. Obviously, this is one that we thought would be important to discuss on the call, which is why we had it in the script as well. Without giving specifics to the families of business, which you know we can never do that, if you go back, you've covered us for a while, even a number of years ago, we had execution issues. We didn't give the areas specifically because of competitive reasons. However, what we can say is we've identified it was pretty obvious to which areas they are in, where we did not have, I would say, the right merchandise mix in TJ Maxx and in Marshalls. It was really entirely self-inflicted and within our control, to the point that I've been involved and all teams have been involved in those areas, which involved the merchants, buyers, Merchandise Managers, GMMs, senior merchants.

Our planning and allocation teams were involved in identifying the execution issues. All the way from buyers and planning, all the way up to me. Everyone's involved. We've identified them. I think we're well on our way to fixing the issues. I think you know from our past that when we focus on a missed execution issue, we are able to fix it pretty readily. I would say, and you started to hint at that in your question, what type of timing gets us back to the 2%-3%. I would say we're seeing a trend improvement already in August versus in Q2. I am most confident we'll be seeing what you're talking about by Q4, and I think a transition toward that over the next couple of months. I hate to lock myself down on an exact number right now, but we're feeling really good about it.

Again, everyone is involved. We know exactly where we fell down. I would tell you, it had nothing to do with, if there is any question on did this have to do with any competition out there of any sorts, it had nothing to do with that. We have actually gone out and measured where our stores are versus direct off-price competitors, and our comps are actually pretty much identical to wherever direct off-price competitors are near us versus away from us. Our stores are comping identically. Which, by the way, the good and the bad of that is it tells us it is our own execution. I guess, in the past, I always talk to the teams, it is really always up to us generally when we have had a tough business. I go back to, on a much larger scale, John and I talk about this always.

When you go back to Europe a number of years ago, as you know, we did not have strong execution there. In fact, we put in an objective of sales and getting to a more profitable bottom line. That took a little longer than this will take by far. That was something we identified execution issues there, and we fixed it on a large scale, total business situation.

Hopefully that answers your question, but obviously a very pertinent question.

Our next question comes from Paul Lejuez.

Hey, thanks guys. Just a clarification. I think you said May started stronger, and then June, July was similar. Curious if June, July were both positive and if quarter to date is positive. On the small decline in transactions that you referenced, Ernie, on the Marmaxx side, curious if that was traffic driven or conversion, and if there is anything that might be a little off from a price point perspective, that might be impacting your conversion, maybe going a little bit too high. Curious if you could talk about that dynamic.

Yeah. Just to clarify, and I believe you are specifically asking about Marmaxx. Marmaxx started the quarter slightly stronger in May. June and July were consistent. All three months were positive comps.

Yep. The decline in transactions, from what we can see, had nothing to do with conversion, and more to do in the cases of where we did not have. It was not a like item where retails went up and the value was not good. We have comp shopped aggressively. Our values are really the best around. Nobody is underselling us. What it is, without giving specifics, it is more about what we did not have in the mix. What that does is you do not necessarily capture that sale. It was not really an execution on what we had in the mix. That would apply to really all of those handful of areas that I spoke about earlier. That is when you are not selling the customer when she is in. I guess you could say, if we had it, would we have converted on the visit a little higher?

Hard to measure that. We know, again, what the problem was there.

Ernie, you think not having that was more of a traffic issue, that customers knew that the product wasn't there, right?

No. Because again, our traffic's driven off of every day. A lot of our traffic is word of mouth, is just constant traffic, right? We have a regular frequency of traffic. We don't do institutional price and item advertising. People know that we're a treasure hunt operate, right? We're a treasure hunt. So they know we're going to sometimes have things or not have things. The issue is if we don't have some of these things that are kind of impulse driven, they're in the store, and maybe they would've picked it up anyway. They don't necessarily know we're going to have. That's where we lost some. We did lose some on categories that were more basic. Again, I can't give you what they are, for competitive reasons, where we didn't have the appropriate mix.

I don't think the customer knew we didn't have it, but they probably came in and weren't able to buy it.

Yeah. I mean, our transactions, we quote our transactions through the register.

You are on, Paul, definitely the right. I would be asking the same question.

Our next question comes from Brooke Roach. Your line is open.

Good morning, and thank you for taking our question. Ernie, a moment ago, you spoke to execution issues as more of a factor of what you didn't have in the mix than what you did.

Your buyers typically have a very strong knowledge in knowing exactly what the customer wants and what categories and items are trending. What do you think led to this misstep on their knowledge of the pulse of the customer, and what changes are you implementing in buying and allocation to be a little bit more consistent as you move into that important holiday season?

Yeah. So we have, again, I can't give you the exact. We've instituted two more systematic changes, in planning. I can't tell you what they are, but planning is putting in something that will help monitor the situation so that it doesn't happen to that degree. Again, remember, we're a bit of an art form secret sauce situation where things aren't so rigid. Merchants are making their best calls at the time. Sometimes I like everyone to realize, Marmaxx has quarter after quarter of really strong business. The last time maybe that we had something like this might have been about eight years ago. So I want to be careful on overreacting to what was definitely a lack of execution in a handful of areas.

Because this is something that can happen in a business that's a bit of an art form, and you look for certainly closeouts in certain areas, and we plan a little bit ahead, and sometimes we don't put in place the right plans and the right combination of executing to those plans. So there's a lot of moving parts. It's rare, but it can happen. So we put some basically systematic processes in place, some of it really involved from the planning side, ironically, which is supposed to help the buyers on this. I think that's really going to help mitigate this going forward. As well as, by the way, as I think I mentioned earlier, we had everyone involved on these discussions about these areas, from buyers to MMs, to GMMs, to the president of Marmaxx, the head merchants in Marmaxx, myself, the Senior Executive Vice President also.

Everyone has been involved, the heads of planning, et cetera, to get it institutionalized. Good question, Brooke. But I think we have it all kind of circled.

Our next question comes from Alex Straton. Your line is open.

Perfect. Maybe I'll move on to another division here and talk about HomeGoods. Could you maybe unpack that really strong comp result by traffic or ticket, as well as the categories, and whether you think it's sustainable for that business to continue doing high similar comp into the back half? Similarly, just on this division as well, it's been delivering great substantial underlying margin expansion. Can you talk about what's driving that improvement and if there's any structural constraints as you think about that business potentially becoming a mid-teens margin segment over time? Thanks a lot.

That's a very good question, Alex, across the entire HomeGoods business. I like it. First of all, that team has been executing, as you said there when you asked the question, consistently for a while now, and somewhat bucking the trend in the industry, right? I think they have been succeeding really over the last number of years at creating a level of excitement and impulse treasure hunt shopping across anything from domestics categories, which are really second to none in value that we deliver. You could go to our kitchen department with gadgets, to kitchen linens, to towels, sheets, giftware, gourmet food from Europe to seasonal decor, wall decor. Everything is hitting on all cylinders. We've talked about this before. Their consumable business items that get replenished, you probably can guess what those categories are.

This team has put in place something that I think is continuing to drive additional steady traffic because people are now aware not only all the impulse that everyone for years has written about in HomeGoods, they're getting day in, day out consumable staple product that they need to replenish on a regular basis. These teams have done an amazing job at that. I think the store execution also, in terms of ease of shopping, our store teams there have done an amazing job on the presentation within HomeGoods. It's such an easy store to shop in what in some cases is difficult categories to shop. I think our store execution there is different.

I think our home merchants across the corporation, I know you're asking about HomeGoods, our home business across the corporation, which again, is over a third of our business, over 35%, give or take now, is healthy across the board. I think that's because HomeGoods and a lot of the home merchants collaborate in a strong way. What that has created is an even stronger diversity of mix throughout our home business in HomeGoods and across the rest of the divisions in TJX. I think, yeah, I think we have way more opportunity as we move ahead. By the way, admittedly helped by, I think, the execution of competition in home around the board.

In every country, and specifically in the U.S., competition there is just not, I would say, up to par and does not give you the fashion utilitarian approach of goods that we deliver in HomeGoods. As you can imagine, and you mentioned the margin, I know John will probably talk to that briefly, but also part of the team, they're driving top line and margin expansion at a rate that is helping to move the needle within TJX. I know you're asking about HomeGoods. I just also have to mention, Canada and Europe are also. Sometimes they don't get in a lot of air time, and I'm only bringing it up because you're bringing up one of the other divisions. Those divisions in Canada specifically, is getting close to the size of HomeGoods. Those divisions, profit increases and sales increases.

Europe as well, all those teams are executing at a very high level and taking market share in their geographies, as is HomeGoods here domestically. John, I do not know if you have-

Yeah, just to expand a little bit on what Ernie was talking about there as far as HomeGoods. The biggest driver that Ernie mentioned was, again, the top-line growth. A seven comp is certainly going to expand margin. We also had nice operational efficiencies that we saw in the division. Then, of course, the largest item, which is the merchandise margin improvement, mainly driven by lower tariff costs.

Our next question comes from Michael Binetti. Your line is open.

Hey, guys. Thanks for taking our questions.

Let me ask a quick one on the gross margin. I think, with the strong start to the year before today, there was some potential for maybe upside to the gross margins that you guys were thinking about in the back half. I think you are more or less keeping the second half the same today for gross margin, maybe 10 basis points lower at the low end or something small like that. But can you maybe just walk us through the changes to the second half gross margin plan that net out to holding it flat. Maybe it is a boring question, but you added some freight in, and I would assume maybe there is some Marmaxx markdowns. It seems like maybe there was potential for some new positives that we should be considering.

Yeah. So Michael, if I am comparing the first half to the second half, the biggest piece is going to be the fuel and the freight rates that we are seeing. So in the first half, we had favorability on our freight accruals that we, excuse me, the freight, mark-to-market of our hedges that we had out there. Again, we have to mark-to-market those at every quarter. So the back half, we are seeing higher fuel rates comparatively speaking. Freight rates also, due to what the trucking companies are seeing, they are seeing less driver availability, which is driving up price. So that is due to either younger kids that are not going into truck driving or a combination of that and some of the things that we have seen as far as foreign drivers leaving the country, and some of the pressure that we have seen there.

Certainly, the first half having a five comp in the first half, versus guiding to a 2%- 3% in the back half is a piece of it. Then, merchandise margin favorability in the first half that we saw. So when you look at the institution of the IEEPA tariffs last year, there were goods that were placed before the tariffs were put in place, so we did not have an opportunity to negotiate those tariffs. So we are anniversarying that. The exact opposite happened this year, where we had goods that had negotiated a tariff out, and then the tariff was eliminated before the goods were landed. So, those are the three main things that differentiate the first half from the second half.

TJX (TJX) Q2 2027 Earnings Call Transcript

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