Even in lockdown, millions of Chinese consumers had fast access to medical advice through Good Doctor, this insurance giant’s health care consultation and referral app. Good Doctor reported a stunning 1.1 billion consultation requests during one two-week period this winter. (Shown here: a booth where customers can take part in a Good Doctor tele-health session.) The app offers COVID-related help for free, but Good Doctor also tallied a 32% increase in paid users in the first half of 2020.
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