Employees say:
"Leadership makes it evident every day that not only are members the mission, but also the employees. Throughout my two years with Navy Federal, I have been given an abundance of resources to grow in my career and personal life. I have never felt as if I did not belong, everyone is more than willing to assist, from leadership to colleagues."
Employees say: "Navy Federal has a clear mission which motivates me to do my best every day. We are here to serve our members and be their most trusted financial institution. Our members serve in the Armed Forces of the United States of America and protect the freedom of our country."
Employees say:
"Navy Federal cares about their team members, we are more than just a number. I can count on being treated like a unique individual every day when I come to work here. Our benefits are second to none, and Navy Federal puts our wellbeing above all else. Navy Federal is an excellent company to work for, and I am thankful to be employed here."
Employees say:
"This is the first place I have worked where I can chat with chief officers as an independent contributor, and not feel as if I am talking to a title, but to a person who is equal to me. This allows us to relate to our peers and leaders in personal ways, and feel comfortable enough to go to them with questions, suggestions, or even just to chat."
Employees say:
"Navy Federal provides a work environment where you're not expected to be 'perfect.' It is understood that part of growing is having honest mistakes. I love that everyone is celebrated for being their true, authentic self."
Navy Federal Credit Union provides financial services to more than 13.5 million members of the military and their families from more than 350 global branches. In 2023 the company introduced a wellness rewards program through which employees earn points for participating in health and wellness programs throughout the year.
Employees are given eight paid volunteer hours annually and can use them to serve 501(c)(3) organizations or participate in a Navy Federal signature volunteer event or observance. The credit union seeks new hires from diverse backgrounds through inclusive job databases and outreach events at historically Black colleges and universities.
The company offers a BetterUp platform that helps employees identify their professional goals and provides coaching services to promote well-being both inside and outside the workplace. All participants considered the program a valuable use of their time, and 83% described the coaching sessions as “life-changing” or “amazing.”
This financial services provider works with the 11.8 million members of the military and their families.
- In 2023, the company launched two professional development programs for leaders: The Group Coaching program is designed to serve employees on the manager track; and the BetterUP program offers individual coaching for executives.
- The People and Change Leadership Initiative focuses on providing leadership skills to employees navigating the new hybrid working environment.
- The company provides military awareness training in their new employee orientation to help employees gain greater empathy for their clients.
- "I'm proud to work for a company that encourages courageous communication and strives to do right by their members,” said one employee. “Together we will continue to improve and create a culture that allows people to be themselves in a supportive environment.”
Employees say:
"I love my direct supervisor. She is always going above and beyond. She has been a huge asset in my career. I love my coworkers and all the opportunities given to me at Navy Federal Credit Union."
Employees say:
"This company has a culture and core values to foster caring and going above and beyond for the employees and customers. Employees will in turn follow the same core values and provide service excellence to the customers. There is a sense of the employees and customers being a part of the same family. We take care of one another."
Employees say:
"The entire organization is focused on our members and delivering the best service possible to them every day. It's the primary tool we use for prioritizing and focusing our efforts at each level of oversight. That level of selflessness and service to our members creates synergies, allows for rapid objective alignment, and motivates me to give all that I can, because I know at the end of the day, service members and their families are the ones who will benefit the most."
