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Hospitality chain Hilton was among the hardest hit in the earliest days of the pandemic, as travel ground to a halt. The company furloughed about 45,000 members of its workforce and laid off 20% of its corporate staff. But through those tough decisions, the company treated its workers with “dignity and compassion,” says one employee, by connecting former Hilton staff to short-term jobs new to the pandemic economy and by extending hotel rewards benefits like the Hilton Honors program and eligibility for the chain’s team member travel program beyond the date when a departing worker would usually lose them. “Each decision was made to do the best the company could to help people in crisis,” the employee says.
Courtesy of Hilton
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