See which workplaces made this year's list.

2026_GPTW_best-places-by-industry-Financial_Services+Insurance-Genworth_CareScout

<p>Employees say:&nbsp;</p><p>"I have had experience working at two other major financial institutions, and Genworth is the strongest culture that I have experienced. The care and concern they show for their employees both inside and outside of work shows.The opportunities to learn and grow are constant, and I always feel comfortable providing honest feedback and that it will be considered. I also feel proud of the work we do and how it connects to our mission, and our unwavering focus on community contributions."</p>

Best Large Workplaces in Financial Services and Insurance

With a combined revenue of $21 trillion and $2.1 trillion in profits, the 2026 Fortune 500 is the definitive list of America's largest companies.

Fortune 500

Almost $20 trillion in revenue—and a record-breaking $1.87 trillion in profits. Introducing the 2025 Fortune 500, the definitive list of the biggest companies in America.

The Fortune 500, in its 70th year in 2024, ranks the biggest U.S. companies by revenue.

The Fortune 500, in its 69th year in 2023, ranks the biggest U.S. companies by revenue.

This year’s Fortune 500 marks the 68th running of the list.

This year’s Fortune 500 marks the 67th running of the list.

F500-2021-348-Genworth Financial

With origins dating back to 1871 as the Life Insurance Company of Virginia, Genworth's product offerings include long-term care insurance, mortgage insurance, and annuities. The company spent several years as part of General Electric's GE Capital division before being spun out again as an independent company in 2004. Genworth's big bet on long-term care insurance in the GE years has been a drag on its financial performance in the ensuing years, as payouts for such coverage have proved more expensive than insurers anticipated.

This year's Fortune 500 marks the 66th running of the list.

F500-2020-364-Genworth-Financial

This financial services company offers long-term care insurance as well as mortgage insurance.

This year's Fortune 500 marks the 65th running of the list.

This year's Fortune 500 marks the 64th running of the list.

This year's Fortune 500 marks the 63rd running of the list.

This year's Fortune 500 marks the 62nd running of the list.

This year's Fortune 500 marks the 61st running of the list. Wal-Mart claims the top spot again. See who made the list.

Wal-Mart stayed on top as its sales crept closer to half-a-trillion dollars. Apple moved into the top five. And UnitedHealth Group continued its steady climb. 

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Get insights into Genworth Financial including business profile, stock information, news, and rankings from Fortune.

Genworth Financial (GNW): Company Profile, Stock Price, News, Rankings

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Genworth Financial

genworth financial

Morning, ladies and gentlemen. Welcome to Genworth Financial's First Quarter twenty twenty five Earnings Conference Call. My name is Danielle, and I'll be your coordinator today. At this time, all participants are in a listen only mode. We will facilitate a question and answer session towards the end of the conference call.

As a reminder, the conference is being recorded for replay purposes. Also, we ask that you refrain from I would now like to turn the conference over to Christine Jewell, Head of Investor Relations. Please go ahead.

Thank you, and good morning. Welcome to Genworth's first quarter twenty twenty five earnings call. The slide presentation that accompanies this call is available on the Investor Relations section of the Genworth website, investor.genworth.com. Our earnings release and financial supplement can also be found there, and we encourage you to review these materials. Speaking today will be Tom McInerney, President and Chief Executive Officer and Jerome Upton, Chief Financial Officer.

Following our prepared remarks, we will open the call up for a question and answer period. In addition to our speakers, Jamala Arland, President and CEO of our U. S. Life Insurance business Kelly Saltsgeber, Chief Investment Officer and Sameer Shah, CEO of CareScout Services, will also be available to take your questions. During the call this morning, we may make various forward looking statements.

Our actual results may differ materially from such statements. We advise you to read the cautionary notes regarding forward looking statements in our earnings release and related presentation as well as the risk factors of our most recent annual report on Form 10 ks as filed with the SEC. This morning's discussion also includes non GAAP financial measures that we believe may be meaningful to investors. In our investor materials, non GAAP measures have been reconciled to GAAP where required in accordance with SEC rules. Also, references to statutory results are estimates due to the timing of the filing of the statutory statements.

And now I'll turn the call over to our President and CEO, Tom McInerney.

Thank you, Christine. Good morning, everyone, and thank you for joining Genworth's earnings call for the first quarter. Before I dive into our first quarter performance, I want to give a special welcome to Christine Jewell, who recently took over as Genworth's Head of Investor Relations. Christine has been at Genworth since 02/2009, most recently serving as senior director of financial planning and analysis for our US life insurance companies. We are excited to have Christine in this new role.

I'd like to thank Brian Johnson for serving in this position for the past several quarters. Brian will be focusing on his existing roles as vice president of financial planning and analysis of Genworth and as finance leader of CareScout services. I'm also pleased to welcome Morris Taylor to Genworth, who joined us on April 7 as our new Senior Vice President and Chief Information Officer. With his proven experience executing long term visions for large technology organizations, Morris will lead our efforts to deliver a technology enabled and human centered experience for our customers, an important component of our CareScout growth strategy. Turning to our first quarter results.

Genworth reported net income of $54,000,000 or $0.13 per share. First quarter adjusted operating income was $51,000,000 led by EnACT, which had another excellent quarter and contributed $137,000,000 in adjusted operating income to Genworth. The total estimated pretax statutory loss for our U. S. Life insurance companies was 1,000,000 driven by losses in life and annuities, which were mostly offset by long term care insurance.

Jerome will discuss the financial results in more detail. Our liquidity remains strong with Genworth ending the first quarter with cash and liquid assets of $211,000,000 We continue to execute well against Genworth's three strategic priorities. First, we increased shareholder value to enact growing market value and consistent capital returns. Since its IPO in 2021, our mortgage insurance subsidiary has returned approximately $980,000,000 to Genworth, serving as a reliable and essential source of free cash flow. ENACT also yesterday announced a 14% increase to its quarterly dividend and a new $350,000,000 share repurchase authorization.

We remain very pleased with our approximately 81% ownership stake in ENACT, which helps fuel Genworth's share repurchase program and growth investments in CareScout. Furthermore, as of April 16, NAC was added to the S and P Small Cap 600 Index, an important milestone that underscores its strong performance and positioning during its early years as a public company. We continued executing on our share repurchase program in the first quarter. Genworth bought back 55,000,000 worth of shares year to date through April. And since the program's initial authorization has repurchased a total of 600,000,000 worth of shares at an average price of $5.75 per share.

Second, we continue to maintain the self sustainability of our customer centric legacy LTC, Life and Annuity businesses. In the first quarter, we achieved $24,000,000 of gross incremental premium approvals through our multiyear rate action program, or MYRAP, with an average percentage increase of 28%. Since the program's inception in 2012, the MIREP has been proven to be the single most effective lever for maintaining self sustainability, generating a total of $31,300,000,000 in net present value. We anticipate that in force rate approvals this year will be smaller than in 2024, consistent with our long term MyRAP plans. Turning to our third strategic priority, we are seeing strong growth at CareScout.

CareScout has achieved dramatic growth in the number of matches between Genworth policyholders and CareScout quality network providers. During the first quarter of twenty twenty five, the number of matches increased to five seventy six compared to 52 in the first quarter of twenty twenty four, more than a 10x increase year over year, as you'll see on Slide six. We expect continued strong growth in the number of matches between CareScout providers and Genworth policyholders. Our provider network continues to strengthen its coverage and maintain its competitive pricing. Approximately 90% of CareScout quality network or CQM providers have agreed to negotiate rates below the local cost of care and up to 20% lower than their standard rates.

With home care costs exceeding 5,000 per month, this translates to monthly discounts of approximately a thousand per month. CareScout receives a fee equal to 25% of the monthly discount, and the remaining 75% of the discount is a reduction to Genworth's LTC claim cost. In some instances, the revenue for CareScout and Genworth's claim savings can be lower than the respective 2575% levels if a policy's maximum benefit amount has been reached. We continue to expand the CareScout quality network. The network now includes nearly 550 high quality, person centered home care providers nationwide and has grown to a 90% coverage level for the aged 65 census population in The United States.

This represents three times growth in the network size year over year. We have begun discussions with several national assisted living communities on adding them to the network so we can serve a wider range of care needs. Notably, we're seeing growing interest from providers who initially declined to join the network, a clear signal that the CQN is gaining traction and credibility in the provider marketplace. As network size and awareness grows, we anticipate a greater portion of our LTC claimants will choose credential providers from our network for their care, helping them optimize each dollar of benefits and driving an estimated 1 to 1 and a half billion in claim savings to Genworth over time. We are also executing on our plan to expand network access to other LTC insurance carriers with closed LTC blocks of business, providing a large potential new source of revenue for CareScout services.

We've already begun pilot programs with two leading insurers and continue to have productive discussions with several other national carriers about using the network. We made excellent progress towards bringing our new lower risk individual CareScout insurance product to market and recently received product approval from the insurance compact, which includes 23 individual states. In addition to these approvals representing 23 states, we advanced product filings in eight additional jurisdictions. We remain on track to reenter the market in the second half of twenty twenty five. Our goal is to obtain approvals from a critical mass of 30 to 35 states before launching the product later this year.

We are also in the process of developing a hybrid LTC product, which will combine cash value accumulation using equity index funds with a minimum guaranteed LTC benefit in addition to our holistic suite of long term care resources, including the CQM. The expected demand for these new innovative CareScout LTC products underscores the market need for responsible, scalable solutions to help Americans afford a rising long term care cost. We're also encouraged by the recent reintroduction of the WISH Act, a bipartisan bill cosponsored by representatives Tom Suazi of New York and John Moulinair of Michigan. This legislation would establish a public private framework to provide financial support for individuals requiring long term care while also strengthening the private market by encouraging broader access to insurance solutions. Generals will continue to actively engage with policymakers to support constructive proposals.

We are encouraged by the increasing policy momentum aimed at addressing the nation's long term care financing gap. Next, I want to provide an update on the litigation between AXA and Santander that we have previously referenced. The trial for the liability aspect of the case took place in London in March and concluded on April 10. We're now waiting for the judge to issue a ruling on liability, which is expected to occur sometime in mid to late summer. A separate hearing on any damage amounts to be awarded will take place in December.

Genworth has always believed AXA has a very strong case on the merits, and our side feels good about how the trial went. However, as we all know, litigation outcomes are impossible to predict, and we'll have no further comments on this litigation until the judge makes a liability ruling. During the first quarter, we also took actions to strengthen the alignment of our interests with AXA to seek the highest litigation recovery possible by agreeing to potentially cover up to £80,000,000 of AXA's losses in this matter in installments over the next year and a half depending on developments in the case. We believe that proceeds resulting from this case will exceed any amount that we may be required to pay to AXA under this arrangement. Before I conclude, I want to take a moment to discuss the current macroeconomic environment.

As many business leaders, Wall Street analysts, economists, and others have said, we face substantial volatility and uncertainty because of the pending tariff negotiations currently taking place across global markets. As a financial services company, Genworth and our subsidiaries are not directly impacted by tariffs. However, if the ultimate outcome of the global tariff negotiations significantly impacts The US and global economies and equity and fixed income markets, this will have some impact on our businesses. Our 2025 base case assumes a low single digit increase in US GDP. However, we rigorously stress test our operating plans, including under recession scenarios.

A moderate recession, if it happens, would have a negative impact on earnings, but it's quite manageable for Genworth. Genworth has a very low level of holding company debt of only 790,000,000 which provides significant financial flexibility for us even if we face a more severe recession scenario. Regardless of the short to intermediate term disruption in world markets, demand for aging care products and services is expected to rise significantly as the 70,000,000 baby boomers begin to reach peak long term care age, with the number of 80 year old baby boomers expected to double in the next twenty years. This trend will continue regardless of the broader economic backdrop, along with the growing need for practical funding solutions as younger generations confront the high cost of caring for their parents. Offerings like the CareScout Quality Network can help Americans stretch every dollar they spend on care, delivering both meaningful impact for families and sustained value for

In closing, we are very pleased with our continued progress on Genworth's key value drivers along with another quarter of strong performance from Enact. Looking forward, we are well positioned to continue advancing these initiatives throughout the rest of 2025. With that, I'll turn the call over to Jerome for a more detailed discussion of our financial results.

Thank you, Tom, and good morning, everyone. In the first quarter, we continued to build on our solid foundation and financial flexibility and deliver on our strategic priorities. Enact once again drove operating performance and continues to operate from a strong capital and liquidity position. We also continued to advance our multiyear rate action plan, made significant progress expanding CareScout, and returned capital to shareholders through our share repurchase program. I'll start with an overview of our financial performance and drivers, then provide an update on our investment portfolio and holding company liquidity before we open the call for Q and A.

As shown on Slide seven, first quarter adjusted operating income was $51,000,000 driven by Enact. Our long term care insurance segment reported an adjusted operating loss of 30,000,000 driven by lower limited partnership income and the anticipated decline in premiums from the impact of benefit reduction elections. This was partially offset by a liability remeasurement gain related to the actual variances from expected experience or A to E, primarily driven by seasonally high mortality. As we said last quarter, since the implementation of LDTI in 2023, we have seen an average quarterly loss from the A to E of about $65,000,000 and continue to expect that we could see losses at this average level throughout 2025. As a reminder, quarterly fluctuations in U.

S. GAAP results do not impact our cash flows, economic value or how we're managing the business. Life and Annuities reported an adjusted operating loss of $33,000,000 in the first quarter. This included an adjusted operating loss of $44,000,000 in Life Insurance, reflecting the unfavorable impacts of seasonally high mortality, partially offset by adjusted operating income of $11,000,000 from Annuities. In Corporate and Other, we reported a $23,000,000 loss for the first quarter.

The improvement versus the prior year loss of $38,000,000 was driven by unfavorable tax timing of $15,000,000 in the first quarter of twenty twenty four that reversed by the end of the year and did not recur. Now taking a closer look at Enact's first quarter performance on Slide eight. Enact delivered $137,000,000 in adjusted operating income, in line with the prior quarter and up slightly versus the prior year, reflecting ongoing strong business performance and continued reserve releases driven by favorable cure performance. Primary insurance in force grew 2% year over year to 268,000,000,000, supported by new insurance written and continued elevated persistency. As shown on slide nine, NAC's favorable 47,000,000 pretax reserve release drove a loss ratio of 12%.

NAC's estimated PMIER sufficiency ratio remained strong at 165 or approximately $2,000,000,000 above requirements. Genworth share of NAC's book value, including AOCI, has increased to $4,200,000,000 at the end of the first quarter, up from $4,100,000,000 at year end twenty twenty four, while at the same time, EnAct has delivered significant capital returns to Genworth. Genworth received $76,000,000 in capital returns from Enact in the first quarter. As Enact announced yesterday, it has increased its quarterly dividend by 14% and received board approval for a new share repurchase authorization of $350,000,000 Genworth will participate in the share repurchase program in order to maintain its overall ownership at approximately 81%. Looking ahead, despite an uncertain macroeconomic backdrop, continues to operate with solid business fundamentals, a strong balance sheet, and is well positioned to navigate through a range of potential market conditions.

As a result, ENACT continues to expect to return similar levels of capital to its shareholders in 2025 as it did in 2024. Turning to long term care insurance, starting on Slide 10, we are proactively managing LTC risk and maintaining the self sustainability of the legacy LTC business. We continue to significantly reduce tail risks through our multiyear rate action plan or MIRAT. As part of this effort, we're offering a suite of options to help policyholders manage premium increases while maintaining meaningful coverage and to enable us to reduce our exposure to certain higher cost benefit features such as 5% compound inflation options and large lifetime benefit amounts. As of the end of the first quarter, we have achieved approximately $31,300,000,000 of in force rate actions on a net present value basis.

About 59 of policyholders presented with options have chosen to reduce benefits, helping to lower long term risk. Notably, the exposure to individual LTC policies with a 5% compound inflation feature has decreased to approximately 36%, down from 57% in 2014. In addition to the MyRAP, we're reducing risk in innovative ways including through the CareScout quality network and our live well, age well intervention program, which deliver value for policyholders while also driving claim savings over time. As we said before, we are committed to managing The US life insurance companies as a closed system, leveraging their existing reserves and capital to cover future claims. We will not put capital into the legacy life insurance companies.

And given the long tail nature of our LTC insurance policies with peak claim years still over a decade away, we do not expect capital returns from these companies. Slide 11 shows statutory pretax earnings for The US life insurance companies with a loss of 1,000,000 for the quarter. LTC income of 50,000,000 included a benefit from seasonally high mortality, which typically trends lower through the remainder of the year. Earnings from in force rate actions of 340,000,000 were down from 462,000,000 in the prior year as the prior year included a significant benefit from the implementation of the LTC legal settlements, which are now materially complete. Life insurance had a loss of 34,000,000 driven by seasonally high mortality and our annuity products reported a loss of 17,000,000 reflecting the net unfavorable impact of interest rate and equity market movements in the quarter.

The consolidated risk based capital ratio for Genworth Life Insurance Company or GLIC was an estimated 304% at the March compared to 306% at year end twenty twenty four, reflecting the increase in required capital as we continue to grow our limited partnership portfolio. Glick's consolidated balance sheet remains sound with capital and surplus of $3,500,000,000 as of the March. Our final statutory results will be available on our investor website with our first quarter filings later this month. Turning to Slide 12, our investment portfolio remains resilient and is conservatively positioned to weather periods of market volatility, and we will continue to invest through the cycle. The majority of our assets are in investment grade fixed maturities held to support our long duration liabilities.

New investable cash flows in our life insurance companies during the quarter, including alternatives, achieved yields of approximately 7%. Our alternative assets program is largely comprised of diversified private equity investments and has targeted returns of approximately 12%. There is potential to experience pressure around short term performance given current market volatility. However, we are focused on investing for the long term where we are confident that our track record of robust returns will prevail. We are committed to growing our alternative assets within regulatory limitations as it remains a natural fit with long tailed liabilities.

Next, turning to the holding company on Slide 13. We received $76,000,000 in capital from Enact and ended the quarter with $211,000,000 of cash and liquid assets. Included in our cash and liquid assets, we hold approximately $98,000,000 of advanced cash payments from our subsidiaries future obligations. This includes the remainder of our planned $75,000,000 investment of capital in the new CareScout Insurance Company in 2025 to meet regulatory requirements as we discussed last quarter. We do not consider this cash when evaluating holding company liquidity for the purpose of capital allocation or calculating the buffer to our debt service target.

Our top capital allocation priorities, as shown on Slide 14, are to invest in long term growth through CareScout, return cash to shareholders through our share repurchase program when our share price is below intrinsic value, and opportunistically retire debt when attractive to us. We continue to expect to invest approximately 45 to 50,000,000 in CareScout services in total throughout 2025 as we continue to build out the platform. This investment will go towards adding new products, customers, and foundation as we scale the business. Moving to shareholder returns, we repurchased 45,000,000 of shares in the first quarter at an average price of $6.91 per share and another 10,000,000 through the April. For the full year 2025, we continue to expect to allocate between 100,000,000 to 120,000,000 to share repurchases.

This range may vary depending on business performance, market conditions, and our share price. We're very pleased with the value created for shareholders through our share repurchase program. Our holding company debt stands at $790,000,000 and we are pleased with our financial flexibility given our liquidity level, sustainable cash flows from Enact and manageable debt level. In closing, we are delivering on our strategic priorities while proactively managing our liabilities and risk. As Tom said, we maintain the operational and financial flexibility to weather market volatility and uncertainty in today's macroeconomic environment.

The multiyear rate action plan and additional risk mitigation strategies are ensuring the self sustainability of the legacy LTC block, and we will continue to focus on delivering sustainable long term growth through Enact and CareScout while returning meaningful value to shareholders through share repurchases and opportunistic debt retirement. Now let's open up the line for questions.

Ladies and gentlemen, we will now begin the Q and A portion of the call. As a reminder, please refrain from using cell phones, speaker phones and headsets. Please go ahead.

Hey, thanks. Good morning. Tom, I know you said you aren't going to talk about the litigation, but my question is more around the change in the agreement with AXA. I guess I just want to make sure I understand it. It sounds like you are agreeing to cover up to $80,000,000 of losses if they occur in the trial, but then you will receive a greater amount of proceeds if, if they win?

Or or can you give any is that correct? Or if not, can you clarify?

Yeah. So, Ryan, thank you very much for the question. And it's a good question. And, obviously, AXA is a very important case for us because of the potential for significant proceeds. So just to go back in big picture, AXA is claiming damages for approximately 700,000,000.

And, you know, depending on what the judge decide decides in addition to that amount or some lower amount, there are there are expenses and interest. So in look, because we've reimbursed most AXA for most of that amount to the extent that, it goes to trial or there's a settlement, which may or may not occur, we weren't perfectly aligned because for AXA, around £80,000,000 is what they would have of the recovery, and we obviously, have much more than that. So because they would be they would be happy, you know, for a much lower ultimate amount, we wanted to as the trial was going on in March, we wanted to align their interests and our interests so that they have an interest with us, looking to get the most recovery and the highest settlement possible. So our arrangement with them ensures that that they have a similar incentive for us to get the maximum amount. And to do for them to be willing to do that, we had to, in effect, guarantee the the amount that they have coming to them under the under a result where the bank has to pay something.

And that we don't know what that amount will be. Again, as I said in my remarks, we we have always thought AXA has a very strong case, and the precedent is, in most cases, the the selling entity, in this case, the bank, were were deemed to be or they, they paid for these misselling costs. So just and just given the size, we we wanted to make sure that Absa and Genworth were working together. And and we're generally, our interests were aligned.

Got it. Thank you. That makes sense. And then I had a couple questions on CareScout. One was just I know you're making a capital contribution to the new insurance entity this year to get it going, which I think you've already deducted from your HoldCo liquidity.

Would you expect further capital contribution beyond this year to be needed for the insurance business, or is it is it more just a start up, contribution?

So, Ryan, again, good question. So under the statutory regulatory rules, when you start a new insurance company, CareScout Insurance, you have to put in an initial amount of capital well beyond what's needed by RBC ratios, etcetera. And they want that because we project out, as any startup would do in the insurance space, what the first five years or so will be. And breakeven is around five years. It can be longer or shorter.

And so we they want you to cover in the early years. And, you know, for stat and they're focused on statutory accounting that all the selling and commission expenses are expensed early on, so there is a drag on statutory earnings early. And so basically, the 75,000,000 would be the amount of capital needed to cover any loss in the early years, annual loss, by a factor of five times. So I think the 75,000,000 is significant capital. Now as we sell insurance policies, we we will incur those statutory expenses.

And and obviously, we have to have RBC Capital supporting that. So if you look out over five or six years, we will we will have to put in some more amount of capital, but it's not all that significant. The other lever we have is a % of the liabilities will be reinsured to an a plus rated reinsurer. And so that that also dampens the because we we get ceding commissions from from the reinsurer, so it dampens the use of capital. We we do anticipate that we'll they'll recursive back to us 40%, maybe 50% in the early years.

So we are able through how much we take back to control how much additional cash flow capital we have to put in. So I the way I would look at it, Ryan, is it's a lot going in upfront because you have to cover the adverse scenario test of the regulators. And and then going forward, based on our growth and how much we cover versus the reinsurer, we'll determine how much capital we need. So I would say we're hoping that we are very successful in growing. And if we do, that will be some capital in the future over time.

We think it's quite manageable and certainly not anywhere close to $75,000,000 at one time. I think the additional capital amounts would be more in the 20,000,000 20 5 million dollars range over over time. And we may do that a few times. So that's that's how it works. So it's capital intensive upfront because of the regulatory requirements.

Makes sense. And then just one more CareScout question. This one more on the CareScout quality network. Maybe too early for this, but I just, I guess, kinda wondering if you have, like, a a rough time time frame that you think that that business not not the insurance but but that business might get to to a a level that's closer to breakeven profitability?

Right. So I'll let Samir Shah, who's the CEO of that business, talk about the profitability of the business and breakeven. But remember, given we now have 550 providers and we have the 20% discounts, we're projecting for Genworth claim costs in the future that will save 1 to 1 and a half billion. So we we don't really count that in the breakeven, but I would say for and you know, we've been funding the expenses as we build up that business in the thirty five million fifty million dollars range. But if you look at even if the breakeven is a ways out, we've already, in effect, added value to the company in the 1,000,000,000 to $1,500,000,000 range because of the projections on how those discounts will lower our claim costs.

But I think more important and more interesting, I'm sure to you and other investors is the growth rate of the business and what our expectations are. So I just ask Sameer to comment on that.

Hi, Ryan. Thank you for the question. As Tom alluded and as Jerome had said before, given this is a new business, will require some investments early on and take a couple of years to build out. But the early momentum has been really strong. The network is continuing to build out with great coverage, choice, and efficiency with the rate reductions we're able to do.

And as we onboard assisted living communities and roll out new products, we think it'll make it a more holistic offering for aging consumers all over. The adoption we're seeing from clients beyond Genworth into other insurance companies and the pipeline we're building, shows that the value proposition is not only clear, but is necessary to solve what is becoming a bigger problem. And as you know, we've talked about 70,000,000 direct to consumer clients, so the opportunity for us becomes quite significant. In terms of value and impact to Genworth, I think we deliver impact in three different ways. One is the savings, and we're on pace for the billion to billion and a half in savings.

And I think the savings alone allow CareScout services, to be breakeven, but I think we bring in new revenue as we add new clients, both insurance and direct to consumer clients. And over the long run, we hope to add significant valuation to the company.

We'll take our next question from the line of Brett Asic with KBW. Please go ahead.

Hey, good morning. You guys mentioned the WISH Act in your prepared remarks. Can you just elaborate a little bit more about what kind of tailwinds you think that might provide for the CareScot offering going forward? Thanks.

Yeah. So thank you, Brad. It's a great question. Our our first product, which is a traditional LTC insurance product with but it's fairly capitated. So if you if you look at the claims, the average claims over the last forty years have been in the 250,000 range.

Now the most expensive claim I think we paid is 3,400,000.0, a woman who had Alzheimer's and was on claim a long time and is still on claim. So we're we and by by offering the maximum in this new policy you can buy is 250,000. It protects a lot of our tail risk. We learned that because originally, we were all selling unlimited benefits with with high compound inflation. But if you so 250,000 is the average of claims over time.

But if you have a severe dementia, Alzheimer's type disease and disability, it's gonna be a lot higher. We the the challenge for the private insurers like CareScout is if you're gonna cover those very high claims that are dementia related, you've gotta charge a lot on all of your policies. So we we can keep the cost of this new this first new product, and we'll have many more products. We're already working on other products More manageable for more consumers. The average, depending on what you buy and your age and medical history, it's probably in the 3,000 to 3,500 range.

We we think it's very appropriate for the federal or state governments. There's already a plan in Washington state to cover some amount of coverage. But the WISH Act that Tom Swazy introduced and reintroduced with his Republican colleague, it basically, is a catastrophic coverage. So individuals through their savings or private insurance will be responsible for and it depends on your income. So if you are lower income, you're you would be required to pay for up to a year.

If you're, higher income, it could be up to five years. So that's private pay, and so our capitated coverage fits in very well for that. And then anything over that, the in his plan, the federal government would pick up the remaining cost. Now the federal government and the states already are the payer of last resort, and most of LTC claims are paid by Medicaid. So I I think the thinking that he has is that this will allow a funded solution that will take some of the future pressure off Medicaid.

So I think it's a very good fit for us, and we we really are designing our product assuming someday something like the WISH Act passes. The challenge in the current congress, for passage is I think everybody, is very supportive of some coverage for people. And, you know, 95% of the 70,000,000 baby boomers don't have private LTC coverage. That's a big challenge. But the challenge is the pay force.

And just like we've seen over the last forty years, it's very expensive. The average home care claim is now up to, I think, 75,000 or more. Nursing homes, private room is 127,000, I think. So the challenge is how do you pay for the catastrophic coverage? And that's, I think, where there's a challenge.

There's not a lot of support right now in congress on a bipartisan basis for significant taxes to pay for it. So I think the challenge will be for ultimately for congress to figure that out. They're gonna have to do something as these 70,000,000 baby boomers, you know, they start turning 80 this January. So we're hopeful. In addition to Washington State, I think California, New York, a few other states are looking at state solutions.

So I do think ultimately, certainly private sector, and we're not gonna cover the very high tail risk aspects of LTC going forward. And we do think that's a good place for the public sector. The challenge will be, you know, can you convince congress administrations that the pay for us, which will be expensive, it's it's something they wanna do.

Gotcha. All makes sense. Thank you, guys.

Appears that there are no questions at this time. Ladies and gentlemen, I will now turn the conference back over to Mr. McInerney for closing comments.

Thank you very much, Danielle, and I want to thank everybody and Ryan and Brett for the great questions. And I want to thank you all for joining the call and for your ongoing support and interest and investments in Genworth. We're very proud of first quarter results and that continues to do extremely well. And I assume many of you listened to their earnings call, and so they're in a good place. And I think we're making great progress on our three strategic priorities that Jerome and I outlined.

So we're looking forward to significant success in growing CareScout over time and and also, look forward to continued good cash flow, strong cash flow from the NAC. So thank you very much. And I'll Danielle, I'll turn it back over to you to close the call.

Ladies and gentlemen, this concludes Genworth Financial's first quarter conference call. Thank you for your participation. At this time, the call will end.

Genworth Financial (GNW) Q1 2025 Earnings Call Transcript

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