Employees say:
"First American offers tremendous training, development, and growth opportunities for employees at every stage of their career. It's a company that invests in its people and encourages continuous learning and advancement. What I appreciate most is that you truly feel like you can make an impact—you're not just an employee ID number. Your contributions are recognized, your voice matters, and you have the opportunity to help shape the success of the organization."
Employees say:
"They genuinely care about their employees as people and not just bodies to fill a seat. They worked with me when I need to only work from home due to my physical health. I was not hassled about it and management always takes it into account ahead of time—I'm not required to remind them about it, they remember and plan for it. They still value what I can contribute and just accept the limitation without making a big deal about it. The Management structure has always made me feel like a valued member of the team since I started, this is just the most recent example."
Employees say:
"I think First American is honestly a wonderful company to work for. What I believe makes First American a unique place to work is the team that I am a part of. I have never worked with a team so eager to support, help, teach, cheer someone on, or overall grow together. It's a blessing to work with the team that I do and have the leadership that we do. Additionally, the maternity leave policy sets First American apart and a great place to work for parents. I was blessed with being able to use the new policy this past year with my son."
Employees say:
"I think First American is honestly a wonderful company to work for. What I believe makes First American a unique place to work is the team that I am a part of. I have never worked with a team so eager to support, help, teach, cheer someone on, or overall grow together. It's a blessing to work with the team that I do and have the leadership that we do. Additionally, the maternity leave policy sets First American apart and a great place to work for parents. I was blessed with being able to use the new policy this past year with my son."
Employees say:
"Management truly cares about everyone and they frequently let us know how much we are appreciated. This is especially true at the division level. There's a very collaborative spirit here. People want to help each other out and they want to continually make things better. The company also provides ample resources for people to learn and grow in their careers if they are willing to put in the effort."
Employees say: "The sense of TEAM through the entire organization, between and across departments, is exemplary. If anyone needs input from another department, it is readily given—we are all the same team. Often, the inquiry to another department is not only addressed, but the replying department takes ownership of the inquiry, which helps our customers receive the best answers in the most rapid timeline."
Employees say:
"What truly sets this company apart is the people and the culture. There's a genuine sense of support, collaboration, and purpose that makes coming to work something I look forward too. Leadership encourages growth, values input and makes every employee feel seen and heard. I feel like it's a place where hard work is recognized and appreciated. Overall working here is very special to me and I hope this is my forever home."
Employees say:
"People make the company. Everyone works as a caring team. Willing to help do what needs to be done to get the job finished and we all care about each other and their families. Great combination. Makes us a great work family."
First American Financial Corporation, which provides title, settlement, and risk solutions for real estate transactions, says it helped its 12,000 customers navigate what it called a “difficult market” last year. The firm’s employee ranks ballooned to 14,000 at the beginning of the pandemic, but it had to lay off 2,000 employees over 12 months because of steep interest rates putting a damper on the housing market. First American navigated the layoffs by offering up to 26 weeks of separation pay to employees nearing retirement with at least six years with the company. In lieu of even greater cuts, First American also furloughed as many employees as possible, who received benefits coverage for the entirety of their furlough period. The company was able to avoid additional layoffs by reducing employees’ weekly hours and offering them state unemployment insurance to supplement pay.
First American implemented over 25 “major” innovations in the past few years to streamline business, bringing in a diverse cross-section of employees to workshop and crowdsource solutions. First American is made up of 66% women employees, and its Women in Leadership program supports women in leadership roles to design and implement company-wide initiatives. They present their research to the Executive Management Team, which includes the CEO. Since the initiative’s 2012 founding, WIL has had over 100 graduates, with 40% promoted at least once.
