Despite the pandemic, Costco Wholesale drew throngs of shoppers to its stores, as consumers looked to buy everyday staples in bulk. The company quickly adapted to the crisis conditions, making mask-wearing mandatory and giving workers permanent raises to keep them motivated, moves that fueled a 9.2% increase in sales last fiscal year. In addition, Costco’s e-commerce apparatus finally went into high gear, allowing it to better compete against Sam’s Club, among others. Costco’s momentum has continued into 2021, with its hold on members as strong as ever.
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