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Key Financials (last Fiscal Year)

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Total Stockholder Equity ($M)

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Profit as % of Revenues

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BNY is the world’s largest custodian bank and securities services company, holding over $55 trillion in assets. It’s also one of the biggest asset managers in the world with roughly $2.1 trillion in funds. BNY serves over 90% of Fortune 500 companies, as well as central banks and sovereign wealth funds, family offices, and other financial institutions. Founded in 1784 by Alexander Hamilton, the Bank of New York merged with Mellon Financial Corp. in 2007 to create the current company.

Q1 2026

Q4 2025

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Q1 2025

Q4 2024

Bank of New York (BNY) (BK): Company Profile, Stock Price, News, Rankings

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Bank of New York (BNY)

bank of new york (bny)

Good morning, and welcome to the 2026 first quarter earnings conference call hosted by BNY. At this time, all participants are in a listen-only mode. Later, we will conduct a question and answer session. Please note that this conference call and webcast will be recorded and will consist of copyrighted material. You may not record or rebroadcast these materials without BNY's consent. I will now turn the call over to Marius Merz, BNY head of investor relations. Please go ahead.

Thank you, operator. Good morning, everyone, and welcome to our first quarter earnings call. I'm here with Robin Vince, our CEO, and Dermot McDonogh, our CFO. As always, we will reference the quarterly update presentation, which can be found on the investor relations page of our website at bny.com. I'll note that our remarks will contain forward-looking statements and non-GAAP measures. Actual results may differ materially from those projected in the forward-looking statements. Information about these statements and non-GAAP measures is available in the earnings press release, financial supplement, and quarterly update presentation, all of which can be found on the investor relations page of our website. Forward-looking statements made on this call speak only as of today, April 16, 2026, and will not be updated. With that, I will turn it over to Robin.

Thanks, Marius. Good morning, everyone, and thank you for joining us. I'll begin with a few broader comments before Dermot takes you through our financial results, referring to page two of the quarterly update presentation. BNY has started the year with a strong performance in the first quarter. Earnings per share of $2.24 grew 42% year-over-year, both on a reported basis and excluding notable items. Record revenue of $5.4 billion was up 13% year-over-year, reflecting broad-based growth across our Securities Services and Market and Wealth Services businesses. We delivered over 800 basis points of positive operating leverage while making meaningful investments in new products, capabilities, AI, and critically, our people and culture.

Taken together, this combination of strong top-line growth and significant operating leverage resulted in pre-tax margin expansion to 37% and improved profitability with a return on tangible common equity of 29% in the quarter. BNY's position at the heart of global financial markets with platforms across custody, securities settlement, collateral payments, trading, wealth investments, and more, supports durable financial performance for our company, enabling us to power our clients' growth as they navigate an increasingly complex landscape. While the path of global markets is difficult to predict with certainty, what is clear is that the underlying trends, higher levels of activity, greater complexity, new technologies, and a resulting need for scale efficiency and connectivity are more relevant than ever for our clients.

As I mentioned in my shareholder letter earlier this year, the portfolio of BNY's businesses is unique, but it is how we are embracing new ways of working, our adoption and integration of new technologies, and our strong culture that allows us to create truly differentiated solutions. Clients are increasingly recognizing the value of holistic solutions that support the full life cycle of their activity, whether it is managing liquidity, optimizing collateral, supporting higher trading volumes, or getting ready for the future of financial market infrastructure. Our work to operate together as one BNY through both our platforms operating model and our commercial model better enables us to bring the full breadth of our capabilities together in service of our clients. A good example of this from the first quarter is our work with Allianz Global Investors, one of the world's leading active asset managers.

AGI has selected BNY to support optimizing their investment operating model, leveraging the breadth of our global capabilities. This integrated model will help AGI deliver exceptional experience front to back while placing AI and modern data infrastructure at the heart of their operations to enhance productivity, enable faster work, clearer insights, and better outcomes for their teams and clients alike. In another example, PayPal has selected BNY to provide institutional-grade digital asset custody, supporting their digital payments, wallets, and financial services for millions of users globally. Just last week, the U.S. Department of the Treasury announced that they have selected BNY as financial agent for Trump Accounts, the U.S. government's investment savings initiative for children aimed at building a strong financial foundation for our next generation. BNY will manage the national infrastructure for the program and collaborate with Robinhood, which will provide brokerage and initial trustee services.

These examples illustrate our strategic evolution toward deeper integration between our products delivered with the technology and scale of BNY's differentiated platforms. Over the next phase of BNY's transformation, one of the most significant enablers of being more for our clients and running our company better is AI. We felt that this was an opportune time to spotlight how we are going about AI at BNY. Turning to slide 3 of the presentation. As a reminder, our work to set the foundation for reimagining our company has included intentional and consistent investments in AI over the past several years. We took a very deliberate approach to AI through the lens of integration, adoption, and importantly, our people and culture.

We embraced a platform approach to embedding AI across the company, creating our AI Hub in 2023, so we could develop the enterprise capabilities, strong governance framework, and training to empower every employee to embrace AI. More than 2 years ago, in collaboration with NVIDIA, BNY became the first global bank to deploy a DGX SuperPOD, and in the same year, we launched Eliza, BNY's AI platform. Outlined on page 4, our vision for AI at BNY is that it is for everyone, everywhere, and everything. As is the case with many things, the key to making it work is culture. We took a people first approach. Over the last year, we focused on broad adoption. We made Eliza available to 100% of our employees and supported advanced learning and development through a series of training programs.

This approach to enterprise-wide enablement has already allowed us to develop more than 200 AI solutions and to introduce digital employees, multi-agentic solutions that operate alongside human colleagues. In 2026, we are doubling down on depth, moving from AI point solutions to using AI to enhance end-to-end processes, reducing manual touch points, improving cycle times, strengthening control outcomes, and to build more connected intelligence by linking data, workflows, and expertise to enhance the service and value proposition for our clients. On page five, we show just some of the initial outputs, tangible results of AI enablement and impact across improved business and operating performance, driving greater efficiency and product innovation. None of these metrics individually show a complete picture of AI at BNY, but taken together, they show something important, that we are systematically embedding AI in our workflows across the entire company.

Already, AI is helping us increase the pace at which we innovate our technology, accelerate onboarding, improve client service, and streamline processes. In combination with our broader efforts to run our company better, AI is starting to contribute to the improved financial performance trajectory at the bottom of the page. Building on our deliberate strategy and the solid foundation we've laid over the past several years, we're confident that AI will enable us to evolve our business model and enhance how we deliver for clients. Our commitment, not just to deep AI enablement, but the full reimagination of our company, combined with the role that we play in global financial market infrastructure, the breadth of our businesses, and our trusted and deep client relationships together represents a powerful competitive advantage. Taking a step back and reflecting on the operating environment.

While AI was an ever-present theme in markets over the past few months, the first quarter also presented a dynamic market backdrop. Significant volatility was driven by shifting expectations for the paths of growth, inflation, and interest rates amid geopolitical conflicts and evolving policy outlooks. Within this constantly changing environment, our diversified business model, combined with our strong balance sheet, allows BNY to serve as a pillar of strength for our clients and for global markets. Before I hand it over to Dermot, I want to take a moment to recognize our employees around the world for rising to the challenge to execute on our long-term plan to unlock BNY's full potential for our clients and shareholders. We've had a strong start to the year, supported by increasing client engagement and continued progress on our strategic priorities.

I'd like to thank our clients for their trust, our employees for their commitment and hard work, and our shareholders for their continued support. With that, over to you, Dermot.

Thank you, Robin, and good morning, everyone. I'll pick up on page 6 of the presentation with our consolidated financial results for the first quarter. Total revenue of $5.4 billion was up 13% year-over-year. Fee revenue was up 11%. This included 10% growth in investment services fees, reflecting higher client activity, net new business, and higher market values. Investment management and performance fees were up 6%, primarily driven by higher market values and a favorable impact of a weaker U.S. dollar, partially offset by the impact of the mix of AUM flows. While not on the page, I will note that firmwide AUCA of $59.4 trillion increased by 12% year-over-year. This reflects net client inflows, higher market values, and the favorable impact of the weaker dollar.

Assets under management of $2.1 trillion were up 6%, primarily driven by higher market values and the weaker dollar, partially offset by cumulative net outflows. Foreign exchange revenue was up 49% year over year on the back of higher volumes resulting from elevated market activity and supported by new products and capabilities. Investment in other revenue was $271 million in the quarter, including approximately $135 million of investment-related gains and $50 million of net securities losses. Net interest income increased by 18% year over year, primarily driven by continued reinvestment of investment securities at higher yields and balance sheet growth, partially offset by deposit margin compression. Expenses of $3.4 billion were up 5% year over year, both on a reported basis and excluding notable items.

This was primarily driven by our commitment to higher investments in our businesses, higher revenue related expenses, the unfavorable impact of the weaker dollar, and employee merit increases, partially offset by continued efficiency savings. Provision for credit losses was a benefit of $7 million in the quarter, primarily driven by improvements in commercial real estate exposure, partially offset by changes in macroeconomic and other factors. On the back of significant positive operating leverage of 833 basis points, pre-tax margin expanded to 37% and return on tangible common equity was 29%. Taken together, we reported earnings per share of $2.24, up 42% year-over-year. Onto capital and liquidity on page seven. Our Tier 1 leverage ratio for the quarter was 6%, flat sequentially. Tier 1 capital increased by $532 million, primarily driven by preferred stock issuance and earnings retention, partially offset by a net decrease in accumulated other comprehensive income.

Average assets increased by 2% on the back of deposit growth. Our CET1 ratio at the end of the quarter was 11%, down 89 basis points sequentially. As CET1 capital remained approximately flat, this decrease was primarily driven by higher risk-weighted assets, reflecting a single day increase in overnight loan balances on the last day of the quarter, along with higher client activity in agency securities lending and foreign exchange. Over the course of the first quarter, we returned $1.4 billion of capital to our shareholders, representing a total payout ratio of 87%. Our board of directors authorized a new $10 billion share repurchase program. Our consolidated liquidity coverage ratio and net stable funding ratio were at 111% and 131%, respectively. Turning to net interest income and balance sheet trends on page eight.

Net interest income of $1.4 billion was up 18% year-over-year and up 2% quarter-over-quarter. Like the year-over-year increase described earlier, the sequential increase was primarily driven by the continued reinvestment of investment securities at higher yields and balance sheet growth, partially offset by deposit margin compression. Average deposit balances increased by 3% sequentially, reflecting 2% growth in interest-bearing and 6% growth in non-interest-bearing deposits. Average interest earning assets were up 2% quarter-over-quarter. Cash and reverse repo balances were flat. Loans increased by 6% and investment securities portfolio balances increased by 2%. Turning to our business segments starting on page nine. Securities Services reported a total revenue of $2.7 billion, up 17% year-over-year. Total investment services fees were up 10%. In asset servicing, investment services fees grew by 11%, reflecting higher market values and broad-based client activity.

ETF AUA were up 33% year-over-year on the back of higher market values, client inflows, and net new business. Our alternatives AUA were up 20%. I want to highlight that consistent with our strategy to deliver the breadth of BNY to our clients, over 50% of the clients that awarded asset servicing new business in the first quarter also awarded new business to at least one of our other lines of business. In issuer services, investment services fees were up 4%, reflecting growth in both corporate trust and depository receipts. I'll note that for the first time in our history, corporate trust reached $15 trillion of total debt serviced, and we're particularly pleased with our continued market share gains in CLO servicing. Once again, the breadth of our capabilities is a powerful differentiator.

Our clients clearly recognize the superior value proposition of a single provider for corporate trust, asset servicing, collateral, liquidity solutions, and more. In Securities Services overall, foreign exchange revenue was up 44% year-over-year, reflecting higher client volumes. Net interest income for the segment was up 20% year-over-year. Segment expenses of $1.6 billion were up 5% year-over-year, primarily driven by higher investments and revenue-related expenses, the unfavorable impact of the weaker dollar, and employee merit increases, partially offset by efficiency savings. Securities Services reported pre-tax income of $1 billion, a 46% increase year-over-year, and a pre-tax margin of 39%. Investment-related gains added three percentage points to pre-tax margin in the quarter. Next, Market and Wealth Services on page 10. Market and Wealth Services reported total revenue of $1.9 billion, up 11% year-over-year. Total investment services fees were up 10%.

During the quarter, we formed our Wealth Solutions business by realigning Archer's managed account solutions from asset servicing to Pershing. This integration further strengthens our capabilities to serve wealth advisors by adding Archer's market-leading distribution and managed accounts expertise to deliver fully integrated end-to-end solutions across the entire wealth ecosystem. In Wealth Solutions, investment services fees were up 6%, reflecting higher market values and client activity. Net new assets were $22 billion in the quarter, representing an annualized growth rate of 3% and AUCA of $3.3 trillion were up 14% year-over-year. In clearance and collateral management, investment services fees increased by 19%, reflecting broad-based growth in collateral balances and clearance volumes.

Average collateral balances of $7.8 trillion increased by 18% year-over-year, reflecting higher market activity and growth on the back of a robust environment for financing with U.S. Treasury securities, strong money market fund balances, and increasing client demand for non-cash collateral. Ahead of the central clearing mandate for U.S. Treasuries, we are engaging with central counterparties and our clients, and we're delivering innovative solutions from across BNY that help them find new ways to access the market, clear transactions, and manage collateral and margin. In the quarter, we also saw strong growth in clearing volumes, reflecting net new business wins, particularly in international clearance and from expanding wallet share with existing clients doing more with BNY. In our payments and trade business, investment services fees were up 5%, primarily reflecting net new business.

Payments and trade delivered another solid quarter with continued sales momentum, including numerous multi-line of business wins, particularly with FX and global liquidity solutions. Net interest income for the segment overall was up 15% year-over-year. Segment expenses of $937 million were up 6% year-over-year, primarily driven by higher investments, employee merit increases, higher revenue-related expenses, and the unfavorable impact of the weaker dollar, partially offset by efficiency savings. Taken together, our Market and Wealth Services segment reported pre-tax income of $961 million, up 18% year-over-year, and a pre-tax margin of 51%. Turning to Investment and Wealth Management on page eleven. Investment and Wealth Management reported total revenue of $825 million, up 6% year-over-year.

Investment management and performance fees were up 6%, primarily driven by higher market values and the favorable impact of the weaker dollar, partially offset by the impact of the mix of AUM flows. Segment expenses of $726 million were up 2% year-over-year, primarily driven by the weaker dollar, employee merit increases, and higher investments, partially offset by efficiency savings. Investment & Wealth Management reported pre-tax income of $90 million, up 43% year-over-year, and a pre-tax margin of 11% versus 8% in the prior year quarter. As I mentioned earlier, assets under management of $2.1 trillion increased by 6% year-over-year. In the first quarter, long-term active flows were flat, reflecting net inflows into fixed income and LDI strategies and net outflows from equity strategies. We saw $10 billion of net outflows from cash and $7 billion net outflows from index strategies.

Wealth Management client assets of $339 billion increased by 4% year-over-year, reflecting higher market values. Page 12 shows the results of the other segment. I'll close with an update on our financial outlook for the year. In light of our strong performance in the first quarter, we are raising our outlook for total revenue, excluding notable items for the full year 2026, and now expect approximately 6% year-over-year growth. That includes our expectation for full year 2026 net interest income to be up approximately 10% year-over-year. We expect full year 2026 expense growth, excluding notable items, to be at the top of the 3%-4% year-over-year growth rate range that we provided in January. We continue to expect a quarterly tax rate of approximately 23% for the remaining quarters this year. I want to leave you with three important points.

First, we delivered a strong financial performance in the first quarter and continue to serve as a pillar of strength for our clients amid a dynamic market environment. Second, the combination of our unique portfolio of businesses, our role in global financial market infrastructure, our deep and trusted client relationships, our diversified business model, and the strength of our balance sheet, represents an exceptional client value proposition and a powerful competitive advantage. Finally, what truly differentiates BNY today is our ability to mobilize all of the above for the benefit of our clients and shareholders. With that, operator, can you please open the line for Q&A?

If you would like to ask a question, please press star one on your telephone keypad. As a reminder, we ask that you please limit yourself to one question and one related follow-up question. We'll take our first question from Brennan Hawken with BMO Capital Markets.

Good morning. Thanks for taking my questions. I wanted to start with deposits. The deposit trends were stronger than expected. Was hoping maybe you could speak to quarter to date trends and around betas, specifically for the euro and pound deposit betas, given we've got hikes now in the forward curve. How should we be thinking about the betas for those currencies? Thanks.

Okay. Thanks for the question, Brennan. Let me start with overall balances and trends. As you will recall from our call on January 13th, we finished last year with strong momentum on deposits. With the macro uncertainty and just how the events of the quarter played out, we saw clients holding higher levels of liquidity. As a consequence of that, you see the overall balance being a little bit elevated. Then you saw the mix between IBs and NIBs. We attracted more NIBs than anticipated. Overall, on the US dollar side, it really was the balance and the mix that drove the NII outperformance in the quarter. Within particular businesses, it really was an issuer services and asset servicing specifically and corporate trust that were the two businesses that saw the notable benefit.

As it relates to the non-dollar side of things, euro and sterling is really a smaller part of our overall portfolio. It only accounts for roughly 25% of the overall book, so it's not a meaningful contributor to NII. For euros and sterling, the betas roughly peaked at 80% on the way up. We kind of, for dollars and non-dollars, we expect betas to perform in a symmetrical fashion, going up as well as going down. That's how we see it.

Great. Thank you for that. Then on, I guess the arm that's formerly known as Pershing. We had really robust year-over-year, both DARTs and AUC growth. The revenue growth was not quite as robust as those two metrics. Could you maybe help unpack the primary drivers of the revenue growth, and help us understand how we should model that going forward?

Sure. Wealth Solutions, as we now are going to call it going forward, will be as good as the artist formerly known as Pershing. We continue to believe you saw net new asset growth in the quarter of roughly 3%. I'd just like to reaffirm our kind of belief and commitment that we can grow the business net new assets mid-single digit growth over the coming years. Also, I think, for the first time in a few quarters, it's pleasing that we haven't had to talk about a deconversion. It was a relatively clean quarter with lots of volume. With the macro uncertainty, we did see a lot more volume as clients were rehedging and rebalancing their portfolios. It was more of a volume-driven quarter.

Just to kind of highlight the point about Archer, we really kind of feel that Archer sitting in Wealth Solutions will be able to drive more capabilities and more product innovation for our clients. We feel really good about the outlook and what Archer can do in the Wealth Solutions space.

We'll move to our next question from Alex Blostein with Goldman Sachs.

Hi, good morning, everybody. Thank you. Obviously, very strong performance in the quarter underscoring the benefits of various verticals within BK. Part of that, I guess, is sort of transitory. I was hoping we could unpack that both on the fee side and NII. Perhaps like how much of the benefit the elevated market volatility thing created this quarter to think about the right baseline. Then for NII, the NIB performance was obviously quite strong, and it feels like in your guide, you're largely kind of mean reverting that. It doesn't sound like you're assuming much of that is going to stick around, but I was hoping you can unpack that a little more on what's baked into the NII guide on the drivers. Thanks.

Okay. For your first question, that was a lot of questions, Alex. Here's what I would say. Look, Robin spoke about it well on Squawk Box this morning. We're setting the firm up for really a diversified revenue stream and durable. I think what was very pleasing from a CFO lens this quarter was the diversity of the revenue stream, the mix between fees from balances and fees from volumes. Look, there was a lot of uncertainty in the market over the course of the first quarter, and our clients were doing a lot of rebalancing. We were there to help and support that. Volatility can also be a good enabler for BNY in terms of the business model because it generates volumes.

You saw that across all of our platforms, and then you saw the mix. It was roughly 50-50 between balances and volumes. That was also pleasing to see. Also, I think the balance between equities and fixed income was also pretty balanced. Overall, I think it was very pleasing to see in terms of the backdrop. Look, to be honest, we see that hopefully to continue, and we have scaled platforms that we've invested in over the last couple of years. With the record sales quarter, you're beginning to see the proof points of clients coming to the platforms, wanting to do more with us across multiple lines of business. It really is clients doing more against a macro backdrop that was uncertain, that generated the volumes. Overall, very pleasing quarter.

As I said in my prepared remarks, there are a few one-offs in there. We particularly highlighted that in Securities Services, which is a 3% contributor to the margin of 39%. If you back that out, it's 36% margin, still a pretty exceptional quarter for that segment.

Got you. Just the follow-up on NIB and what you guys are assuming is sort of temporary deposits given the volatility that could reverse itself over the next quarter or so, and how does that inform your 10% NII guide?

We expect deposit balances to kind of revert to more seasonal patterns from here. We expect Q2 to be slightly down from Q1. Q3 is usually our kind of seasonally weakest quarter, with Q4 being our strongest quarter. Over the balance of the year, we expect balances to be modestly higher relative to 2025. We've run a bunch of scenarios, different rate environments, different levels, take the feedback from the businesses, and that kind of gives us confidence around the 10% guide.

Perfect. All right, guys. Thank you. I'll leave it at that.

We'll take our next question from Ebrahim Poonawala with Bank of America.

Hey, good morning. I guess maybe, Dermot, following up on your response to the previous question, just want to make sure we get this right. Very clear on deposit NII outlook. On fees, the guidance implies like 2%-3% growth for the rest of the year. Is that right? I'm just wondering, what would need to happen? Do we need a materially better or worse macro for the 2-3 to be much higher or lower? I'm just wondering, what are the market assumptions you're making in the guidance for the rest of the year on the fee revenue side?

Look, it's a tricky question you ask, Ebrahim. If you go back to January 13th when we gave the guidance for the full year, we went with 5% on top line growth, and we expected, when I was pressed on that, we kind of said a little bit higher on NII, a little bit lower on fees. We're one quarter into it, I would say underneath the hood, and we said this on the call again in January, we continue to believe that we're grinding organic growth higher than where it was. It was 3% in 2025. You will remember way back to 2022, it was flat, and 2023 it was 1%. We're very focused on it, and as Robin said in his remarks, record sales quarter this year, first quarter, two record sales quarters last year. That is going to drive into the organic growth.

We feel pretty good about the outlook for the year, but we're only 1 quarter in, Q3 to go. A lot of uncertainty. We're not really changing our outlook on the fee at the moment.

Got it. I guess one sort of a bigger picture question, maybe Robin, for you. You sort of talked about the use of AI, all the other sort of efficiency improvements at the bank. I would argue like there are a few banks that are deploying AI more efficiently than BNY is. Just is there a risk that you're under-investing or when we look at the pre-tax margin, and to play devil's advocate, could you be doing more in terms of investing in the business using some of these revenue tailwinds, given that I would argue that you think there are a lot more productivity boost that the firm should see due to AI. Why not invest more sort of further improve the growth algo for the firm? Any perspective would be helpful there.

Sure. Ebrahim. Let me just split it in two, because you're really asking two questions. I recognize they're related, but let me just first of all talk about the investments versus the operating leverage. It's very important to do both. We are investing in growth, and we are driving positive operating leverage and margin expansion. We've said that we're going to do that consistently. We're setting ourselves up for those real peer leading levels of operating leverage while we are also investing in the long term. Remember this point about long term, because that's how we think about it.

Now, sometimes people ask us the question that you're asking, and they're saying, "Okay, are you investing enough?" The flip side of that question is, "Do you have full control of your expenses?" If there was a change in the environment and somehow you could react to that. We're very careful and thoughtful about that point, both leaning in when there is the space to do so, but not setting ourselves up with such a huge momentum of expenses that somehow it becomes problematic in the future if we wanted to make a calibration. We feel like we're doing that quite well. Now let me flip that into the AI question.

If you remember, we have been investing in AI for three years, and we've been investing in a pretty meaningful way. We have a lot of investment heft behind us because remember our $4 billion technology spend. Now, we've talked before about the evolution of that technology spend. Once upon a time, five years ago, it was heavily geared towards infrastructure because we were really rewiring, literally, our underlying infrastructure so that we would be able to build then more modern technology and applications on top of that. Now we've got this wonderful gift of AI at exactly the time that we're leaning into those types of capabilities. What we tried to give you on the slide is just a sense of the breadth.

We're not going to sit here and talk about all the leading-edge AI things that we are doing that are state-of-the-art in the company today. They exist, but that's something that we'll keep for ourselves at the moment. What we do want to do is show you the breadth of what we're doing so you can get a sense of the fact that it's really everywhere. Remember, we've got 218 AI solutions in production right now all across the company. That's up four times year-over-year. We've got digital employees working side by side, and we have a ton of stuff in pilot. We feel very good about our AI investments right now. To your point, if we felt we needed to do more, we could do more and we would do more.

We'll take our next question from Mike Mayo with Wells Fargo Securities.

Hi. I guess AI is the topic of the day, or you brought it up front in the deck, and AI for everyone, everywhere, and everything. You talked about doing this for three years and you have 200 solutions. You said you're starting to see the financial benefits. I get it. It all sounds deliberate and thoughtful and clear. The big question is what will the financial benefits be? What are the financial benefits now? In five years, what are your financial expectations as the end result of all these efforts you've been undergoing?

Sure, Mike. Obviously it's a critical question, and so just talk about a few different things. We see it as a catalyst for real transformational change. We've said from the beginning that the technology is clearly, and this has been clear to us for several years, that the technology was going to move incredibly rapidly, and it was going to scale in an exponential way. We're seeing that now in reality. Therefore, adoption and integration risked being the limiting factors. I think as a user of AI, it's incredibly important that we find ways to be able to embed it and have our people pulling it in as opposed to potentially pushing it away. This foundational investment in culture and in the technology is allowing it to be the superpower that it really is and can be a capacity multiplier for our people.

One of the things that we've been focused on is we would like a 47,000-person company, which is what we are today, to be able to deliver like one that is in fact many times larger. That point that I mentioned in answer to the prior question about having a $4 billion technology spend, we've got the scale to actually be able to use AI and deploy it properly. This scale point is incredibly important in terms of the way that we frame it, because if you are a smaller spender, you've got a billion-dollar spend, you've got $500 million spend, probably true with $2 billion spend as well.

You just don't have the scale to be able to invest in your AI platform, and then you run risk of lock-in because of the way that you live in someone else's ecosystem, you become subject to the token price wars and all of those things, and there's some very unpleasant consequences that can come from that. Now let me really get to the question. We think the financial outcomes are going to show up in different ways. We think it's going to show up, and we showed a lot of this on the page, the early bits of this in productivity for our people, so that this concept of 47,000 people being able to do a lot more, delivering more for our clients, is really going to start to show up. We'll see that in the revenue per employee and the pre-tax employee over time.

The progress so far has been largely driven by platforms' operating model, the rewiring, the commercial model, all of those different things. The next leg of that growth is maturing of those two programs and powered by AI, which is really kind of wrapped around everything. The second vector is going to be the capabilities and features of our software, of our platforms as we deliver for clients. We're already starting to see that showing up with client things. I mentioned this deliberately in the prepared remarks. When you look at our AGI win in Europe, the fact that they had an inside look at what we are doing on AI made them really excited about joining our platform because they saw that AI wasn't just for us and our own productivity, it was going to be for them.

They viewed us as an extension of their operating model, and therefore our AI as an extension of what they could actually do. Very powerful. The third one is there are going to be things that we can do in an AI-enabled world that frankly just didn't make a lot of sense to do before. Things that were at the edge of profitability for us as a company, things that clients might have asked us for, but just didn't make a ton of sense to devote resources. When you get an abundance of capacity, which is how we think about AI creating for us, we can start to think about doing things that previously were things that we had to leave just below the line. There's a triple play for us in terms of how we're thinking about AI.

Capacity creation, revenue enablement, and then it is expanding a little bit, the perimeter of the firm. Collectively, those things are coming together in a way that really does excite us for the future. You're right, it's early days, and that's just fine.

I think it's very clear you're in the debate, are banks or BNY an AI beneficiary or victim? Obviously, you're saying you're a beneficiary. The other side of this, though, are the bad actors with these AI superpowers, as you describe them. All that I know is what I've read in the paper about bank CEOs being summoned to D.C. due to Anthropic and the new tools that are out there, and the big risk of cyber. I just have a tough time dimensioning the new cyber risk that's out there, given the new AI tools. How should investors think about this type of risk, and how do you think about that?

It's obviously an important question. Cyber defense is something that, as one of the world's leading financial institutions and a GSIB here in the U.S., we're clearly very focused on. We do a lot of important things. Defending our clients, defending our role in the financial system has been important for us, frankly, for decades. As the technology evolves, so too do the defenses. Now, this is a team sport, and so doing it with AI providers, other technology partners, all incredibly important. We have Mythos in-house. We're running it. It joins the team of defense for us, as does the early access preview capability that OpenAI announced a couple of days ago. Again, joins the team, part of our defense.

You framed it right, and I use the term for a reason, this concept of superpower, because what AI really is now is a superpower, and if you'll forgive the metaphor for a second, it can be used for good and it can be used for evil. We're pulling the superpower into our environment to use for good in order to be able to defend ourselves. We view this as sort of an entirely predictable evolution of the technology. When there's a technology, whatever it may be, that is on an exponential curve of growth, it's just inevitable that we'll get surprised by when it takes one of those step functions. In a way, it's entirely predictable that that would happen. We've gotten ourselves accustomed to the fact that this is an accelerating thing.

We've got to constantly be working to stay ahead of the curve. It goes back to culture, it goes back to humility, and it goes back to being very, very focused on our role in the system. So that's where we are, and all of us have to be vigilant. By the way, as an investor, you have to think about this across all industries. This isn't just a financial services thing. This is an all-industry thing. Bad actors can use AI in bad ways across all sorts of different vectors. We have one of the privileges in the financial services industry is that we've been alert to this topic for a long time.

We'll take our next question from Manan Gosalia with Morgan Stanley.

Hey, good morning. Very clear message here on AI. It sounds to me like with the investment spend already in the run rate and a lot more of the benefit to come, that there is actually a lot more benefit here on the expense side. You're already at a 37% margin, even before the full benefit of the platform's operating model. I guess, is the rationale for keeping the medium-term targets at 38% plus or minus, that there may be some of these economics that you have to share with your customers and that'll get you more market share in the future?

I'll take a stab at that first. It kind of goes back to one of the previous questions about investing and capacity. Look, we just updated our medium-term targets in January. We're one quarter into that. The medium-term targets were based on a three to five-year horizon. We feel good about where we are on the decade-long journey. We'll continue to invest, as Robin said, we're continuing to harvest efficiencies. We think the margin targets and the ROTCE targets that we gave in January were a stretch for the firm, notwithstanding the Q1 that we've experienced. That needs to be repeated through the cycle to give us confidence that they can be attained. I think it's too early to say. Look, when we see opportunities, like Robin said on AI, we may invest more.

We're at the high end of our guide for expenses this year. We like to believe we've earned credibility with the market on being financially disciplined and stewards of the expense base. It's something that we actively review continuously. If we see more opportunity to invest, we will. At the right time, we will talk to you about how it's turning out for a medium-term.

Let's just talk for a second, Manan, about where does the value accrue, because this is, I think, quite an important question. We, over the long term, see great value creation with AI, and it's going to accrue to clients, it's going to accrue to employees, and it's going to obviously accrue to shareholders as well.

We think AI over time is just going to become stable stakes and ubiquitous. To some extent, you're right, some of it will get priced out through that value chain. We think the companies that have an edge on using and deploying the technology will have an advantage. There is a certain benefit to being a little bit ahead in terms of product development and cost of doing business. We see this early adopter benefit. We think we are actually an early adopter. We also think the strategy is super important here. I'm just going to call out three things. Number one, culture is an enabler in AI, and we've made a lot of investment in AI.

To have a team at BNY who see the power of AI and want to use it, that's actually not a small advantage. That's a meaningful thing. The second thing is we have done work in the company, particularly with our platforms operating model, but also with our commercial model, to lay the groundwork for being, I think, maybe a better adopter of AI than on average because of the fact that we've brought like things together and we've already done some of the rewiring, the data organization and the other stuff, which frankly is incredibly useful when it comes to actually deploying AI. The third thing is this point, and I mentioned it in answer to a prior question, but this point about having the scale.

Because if we think of ourselves as an established player, we've got lots of mini moats all over the place associated with what we do and how we do it, and the trust of financial services. People don't necessarily want to give their agent control of all their assets and all of the usual stuff. Those things are advantages. We have the mentality of a clean sheet of paper, but we have the benefits of an incumbency because we've got the clients, we've got the businesses, we've got the connections, we've got the platforms. We've sort of liberated ourselves from a mindset point of view, but we're leveraging our strengths. That final point becomes the scale.

Do you have the ability to manage yourself where you're not just going to be providing a ton of revenue to the AI companies and losing control of it? Because this point about escalation of token usage, escalation of token costs, it's the same story that we've seen before with cloud. If you allow yourself to get locked in and you don't have the breadth of access, you're taking a real risk on the pricing PowerPoint that you essentially raised before. For us, it's the how of the AI is actually, we think, also a bit of a strategic advantage. Look, we've made a bet on AI. We started it three years ago. So far, that's been the right strategy and we're leaning in, and we think this is something that's going to accrue well to our company over time.

Very clear. I appreciate all the detail. Maybe just on the capital side, given the new rules that we had a few weeks ago, it would seem to me that BNY would benefit on the GSIB surcharge side. It's not entirely clear to me what the benefit would be on the RWA side. I was wondering if you could comment on that and maybe if this changes how you're thinking about the capital targets.

Thanks for the question. Look, the recent rule is broadly favorable for BNY. Before when we talked about it on previous calls, we kind of gave a preliminary estimate of up 5%-7% based on the original proposals. Now we expect a flat to modest reduction. Look, it just reinforces what we say about our balance sheet, the strength of it, clean liquid balance sheet, low risk nature of the balance sheet. We feel good about where we are, and we feel good about the current proposals.

We'll take our next question from Ken Usdin with Autonomous Research.

Thanks. Good morning. Just two environment-related questions. Given the really big, sharp period-end balances, the capital ratios went down. Obviously you have plenty of room. Assuming that being temporary, you wouldn't have any change to your outlook for your expected total capital return for this year?

That's correct. It was really spot balance sheet on the last day of the quarter, and that returned to normal levels on April 1. As you'll see from my remarks, Tier 1 leverage ratio, which is what we're bound by, remained steady at 6%.

Yep. Okay. Also given that it was a very volatile quarter with a lot of benefits from the environmental type of shift, just wondering just how organic growth feels, especially given a little bit more uncertainty out there. You had spoke last quarter about trying to be better than the 3% last year. Any changes to the environment in terms of business wins and decision-making out there from your client set? Thanks.

I would just reemphasize the point that Robin made in answer to earlier questions and in these prepared remarks. We saw three really nice client wins in Q1 across different types of clients, which really kind of demonstrated the strength and the breadth of the franchise. I highlighted in my prepared remarks that 50% of client wins in asset servicing in Q1 also had other lines of business awarded. That kind of clients doing more with us across multiple platforms is really becoming more of a thing. We had the record sales quarter. We feel we're not guiding on organic growth. It was 3% last year, it was 0% four years ago, and we've been working the order book higher. We expect it to grind higher over the balance of this year. We're excited about the opportunity.

Our next question comes from Glenn Schorr with Evercore ISI.

Thank you. When we all look at the banks, there's a lot of focus on the NBFI lending into a bunch of the funds out in private credit land. I wonder, as the biggest servicer of a lot of these products, I'm curious how much of lending into the funds is integral part of the servicing relationship, and if you have any dimensionalizing of size and composition of book and how much it's grown for you.

Our exposure from a balance sheet perspective is de minimis, well managed. We feel very good about our risk in that dimension. I'll point you over to our Corporate Trust, and as I said in my prepared remarks, we went through, for the first time, $15 trillion of loan servicing, and that's where we service a lot of those clients. We feel very good about that business. We feel very good about the momentum that's in there and the investments that we've made. While it's been noteworthy with other banks and through the news cycle over the last several weeks in private credit space, it hasn't been materially showing up in our business, and there are no bumps there that I would highlight.

One other one that caught my attention is periodically you'll see a certain fund or even a stock get tokenized, and I think there's a lot of investments and, I don't know, experiments being done, and I think you're heavily investing in part of it too. Maybe you could just update us on where we're at and why we're at. Meaning, money market funds, I get a little bit, but why does the world need everything tokenized, and what would that mean for your businesses if we do go down that path? Thanks so much.

Thanks. Look, I don't think the world needs everything tokenized. There's no question that global financial market infrastructure is transforming and moving towards more of an always-on operating model. That's not just about blockchain technology immediately replacing traditional systems. It's about the two things working in concert, and in some cases, just being able to unlock new possibilities that haven't been possible before without the always-on operating model. Look, we're in the business of moving, storing, managing money, creating interoperability. All of that stuff is stuff that we do today. What we're doing is we're advising clients to use the right tool for the job. If they want to do real-time payment systems in the United States, we've got real-time payments in the United States. Same thing's true in Europe.

They're actually even more advanced, which is why stablecoin usage in traditional financial markets hasn't really taken up as much in Europe. Although if you go to an emerging market and they've got high inflation, then the benefit of that 24/7 dollar-based stablecoin actually has quite a lot of advantages to sidestep what otherwise would be inflationary friction. It's very much about the case. What is the BNY strategy? Ours is to be a bridge and to be in both places. We're doing business with traditional clients who frankly would like us to help them with their careful selection of what they should do in the digital assets market. We're helping clients being able to launch new funds. Maybe they want to launch a new share class for those people who are very focused on digital assets.

Maybe it is a Bitcoin custody for clients who want to be able to launch an ETF. We've had one of those recently that we announced with Morgan Stanley. If you look at these different types of innovation, we are helping the clients bridge into the new stuff. Frankly, the new clients, the ones who are really digital asset native, they need a lot of traditional capabilities as well. They need cash management. They need investment management. They need custody. Stablecoin provider would need all of those types of things. We've invested across this ecosystem. We've stood up a bigger team, together with our head of product and innovation and digital assets, to really make sure that we are able to deliver against these different use cases. You're right.

An S&P 500 on chain maybe isn't adding as much incremental value as maybe bringing an asset deeper into the financial system or making an asset a lot more efficient today. S&P 500 equities are pretty efficient. As you point out, money market funds essentially work pretty well. When you're talking about the loans market, the commodities market, there are a lot of opportunities to bring things deeper into the financial system and actually improve them from where they are today.

Sounds like evolution, not revolution. Thanks.

Our next question comes from David Smith with Truist Securities.

Hi. You highlighted some big wins with clients working with you in multiple lines of business. Anything you can share on the progress and the percentage of clients with multiple products or lines of business relationships at BNY today versus a year or two ago, or the average number of products per client or any metrics along those lines?

A couple of things, David. Clearly, we've set out on this journey in our commercial model to do several different things. There are new products to be created. We've got a lot of micro-innovations across the company. That gets us pretty excited, quite frankly, because those are new opportunities. We've actually surprised ourselves, to some extent, with the number of new logos that there are, that we're able to attract to the platform. I think the stat is about 10% of our sales were sort of new logos in recent times, which is quite exciting. Dermot highlighted a stat in his prepared remarks about the fact that half of our asset servicing wins weren't just asset servicing wins. They also came to another line of business somewhere in the company. There's all of that.

This sort of blocking and tackling of delivering more of who we already are to our existing clients is really just a big opportunity for us. What has it been in practice, some stats for you? Okay, we had a record sales quarter in the first quarter of last year. We had another record sales quarter in the second quarter. It was a record sales quarter year last year. We had another record sales quarter this quarter. We've had three consecutive years of year-over-year growth in core fee sales. We've had more than 60% growth. This is very much to your question in the number of clients buying from three or more businesses over the past two years, 60% growth. We've had a 20% annual increase in sales productivity, so that's on a per salesperson basis.

All of these things are showing the traction that our commercial model is gaining. Remember, only eighteen months in to that journey. We only launched it in the summer of 2024, and so we feel very excited about that. That's one of the reasons why, at the beginning of the year, we said that we were really aiming for a growth in our organic growth rate from the 3% zip code that we had last year, and we're very focused on growing from that. I just want to add one other thing. It wasn't directly to your question, but I think there's this underlying theme around the fact that just regular organic growth is somehow completely disconnected from what's going on in the market, and somehow the market is just sort of what it is. Then there's separately a thing around organic growth.

We push back a little bit on that assumption for our company because we very deliberately aligned our platforms gradually over the course of the past three years to be able to participate in more environments and be able to be a compounder of value, largely irrespective of the environment. Of course, there are always going to be some environments which are just not great for a firm like ours, but it's very deliberate. We want to tap into these mega trends, scaling with trusted providers, the sophistication in wealth markets, what people are asking for from private markets, the growth that you can see in AUCA there, capital markets transformations. This point about participating in digital assets, this kind of connecting the traditional ecosystems with the new digital ones.

When you think about the different inputs to diversification, equity market values up, fixed income market values up, cash balances, issuance activity, M&A activity, private credit, public credit, volatility, transaction volumes, equity, fixed income and collateral. You put all of that together, and we think that we've really been able to create this diversified, global, strategic, recurring, durable attachment to different markets so that we can participate in all of those and of course, wrapped with AI. For us, that strategy is very much an as well as what you might traditionally think about as organic growth.

Bank of New York (BNY) (BK) Q1 2026 Earnings Call Transcript

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