With a combined revenue of $21 trillion and $2.1 trillion in profits, the 2026 Fortune 500 is the definitive list of America's largest companies.

Fortune 500

See which workplaces made this year's list.

Employees say:"Leaders at Assurant encourage and empower employees, fostering a sense of belonging and value. Managers and senior leaders are approachable and open to innovation, making employees proud of their contributions. The pride I have knowing that I add value, I'm respected and a part of a team is amazing. #assurantproud"

Best Large Workplaces in Financial Services and Insurance

Almost $20 trillion in revenue—and a record-breaking $1.87 trillion in profits. Introducing the 2025 Fortune 500, the definitive list of the biggest companies in America.

The 300 companies on this year’s list brought in over $12.6 trillion in revenue for the latest 12 months, with the median revenue figure at $22 billion.

America's Most Innovative Companies

The Fortune 500, in its 70th year in 2024, ranks the biggest U.S. companies by revenue.

The 200 companies on this list are transforming industries from the inside out.

The 300 companies on this list are transforming industries from the inside out.

Fortune partnered with Great Place to Work to analyze survey feedback representing nearly 100,000 U.S. employees.

GPTW New York 2023-Assurant, Inc._1205926-4

Employees say: 
 
"Assurant's values of common decency, common sense, uncommon thinking, and uncommon results are demonstrated through how the company makes decisions about pay, benefits, policies, practices, and so on. For example, senior leadership has monthly meetings to talk about what's happening at the company. All employees can attend globally, and senior leadership will respond to every and any question asked by employees."

Best Large Workplaces in New York

The Fortune 500, in its 69th year in 2023, ranks the biggest U.S. companies by revenue.

This year’s Fortune 500 marks the 68th running of the list.

This year’s Fortune 500 marks the 67th running of the list.

The New York-headquartered insurer offers a wide range of products, including extended service protection on electronic devices and appliances, homeowners and flood insurance, renters insurance, and pre-funded funeral insurance. Over the past 10 years, it has produced an average return to shareholders of some 16% per year.

This year's Fortune 500 marks the 66th running of the list.

F500-2020_315_Assurant

New York City insurance provider Assurant covers homeowners, renters, vehicle-owners, travelers, and even seniors who seek to pre-arrange funeral and final expenses.

This year's Fortune 500 marks the 65th running of the list.

This year's Fortune 500 marks the 64th running of the list.

This year's Fortune 500 marks the 63rd running of the list.

This year's Fortune 500 marks the 62nd running of the list.

This year's Fortune 500 marks the 61st running of the list. Wal-Mart claims the top spot again. See who made the list.

Wal-Mart stayed on top as its sales crept closer to half-a-trillion dollars. Apple moved into the top five. And UnitedHealth Group continued its steady climb. 

Best Workplaces In New York

Founded

Web Address

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Date info provided (companies may opt to keep some data confidential)

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Best Workplaces In Financial Services And Insurance

Key Financials (last Fiscal Year)

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Profits ($M)

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Founded in 1892, Assurant provides protection services to connected devices, homes, and automobiles around the world, and operates in two segments: global lifestyle and global housing. Formerly known as Fortis, Assurant services over 325 million customers around the globe.

Q2 2026

Q1 2026

Q4 2025

Q3 2025

Q2 2025

Q1 2025

Q4 2024

Assurant (AIZ): Company Profile, Stock Price, News, Rankings

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Assurant

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Welcome to Assurant Fourth Quarter 2025 conference call and webcast. At this time, all participants have been placed in a listen-only mode, and the floor will be open for your questions following management's prepared remarks. We ask that you please hold all questions until the completion of the formal remarks, at which time you will be given instructions for the question-and-answer session. It is now my pleasure to turn the floor over to Sean Moshier, Vice President of Investor Relations. You may begin.

Thank you, Operator, and good morning, everyone. We look forward to discussing our fourth quarter and full year 2025 results with you today. Joining me for Assurant conference call are Keith Demmings, our President and Chief Executive Officer, and Keith Meier, our Chief Financial Officer. Yesterday, after the market closed, we issued a news release announcing our results for the fourth quarter and full year 2025. The release and corresponding financial supplement are available on assurant.com. Also on our website is a slide presentation for our webcast participants. Some of the statements made today are forward-looking. Forward-looking statements are based upon our historical performance and current expectations, and subject to risks, uncertainties, and other factors that may cause actual results to differ materially from those contemplated by these statements.

Additional information regarding these factors can be found in the earnings release, presentation, and financial supplement on our website, as well as in our SEC reports. During today's call, we will refer to non-GAAP financial measures, which we believe are important in evaluating the company's performance. For more details on these measures, the most comparable GAAP measures, and a reconciliation of the two, please refer to the news release and supporting materials. We'll start today's call with remarks before moving into Q&A. I will now turn the call over to Keith Demmings.

Good morning and thank you for joining us. 2025 was an exceptional year for Assurant, marking our ninth consecutive year of profitable growth. Our business model continues to outperform, supported by disciplined investment in innovation across lifestyle and housing businesses. These investments are delivering simpler, faster, and more consistent outcomes for clients and are reinforcing a strong foundation for long-term value creation. In 2025, we delivered another year of double-digit growth, including 11% for adjusted EBITDA and 12% for adjusted earnings per share, both excluding catastrophes. Including catastrophes, adjusted EBITDA and adjusted EPS grew 16% and 19%, underscoring the strength and resiliency of Assurant. At the core of that performance and what truly differentiates us is our people. Around the world, our teams show up every day with a relentless commitment to clients and customers. Their dedication continues to elevate our market leadership.

I'm proud we were recognized on Forbes' World's Best Employers list, and we continue to be named amongst Fortune's America's Most Innovative Companies. These recognitions reflect a culture grounded in collaboration, accountability, and a drive to make a meaningful impact. Our results this year build on a multi-year track record of strong, resilient performance, highlighting earnings durability. Since 2020, Adjusted EBITDA, excluding CATs, has increased by well over $700 million, representing an 11% compound annual growth rate. At the same time, Adjusted EPS, excluding CATs, grew to $22.81 per share, delivering high teens compound annual growth rate. Over the last five years, we generated an average ROE of approximately 14% and a return on tangible equity over 30%. Together, our strong growth and financial return profile delivered a total shareholder return of 93% over this period. Turning to our operating segment highlights.

In 2025, Global Lifestyle delivered mid-single-digit Adjusted EBITDA growth, reflecting increased momentum in Connected Living and Global Automotive. We are positioning the business for additional growth by investing in innovation to expand programs and product capabilities for clients and end consumers. Across Connected Living and Global Automotive, we are transforming operations through our intense focus on technology, including artificial intelligence, to support clients, deliver efficiencies, and improve the customer experience. In Connected Living, Adjusted EBITDA grew mid-single digits. Over the last two years, we prioritize investments that are delivering earnings growth and supporting expansion across client programs. In mobile, we added nearly 2 million protected devices over the past year through new programs and strategic wins. Today, we protect over 66 million devices globally. Subscriber growth remains strong, supported by the expansion of device protection programs globally, including with U.S. device protection clients who continue to win in the market.

We also deepened key carrier partnerships this year. Early in 2025, we launched a new device protection plan with Verizon's fast-growing no-contract wireless provider, Total Wireless. As previewed on our third quarter call, we expanded our T-Mobile relationship through a multi-year reverse logistics agreement and opened a dedicated state-of-the-art logistics facility. Looking to 2026, we see additional opportunities to grow with T-Mobile. We continue to be excited about the additional near-term opportunities within the reverse logistics space with other large U.S. mobile carriers. Together, these examples reinforce our role as a long-term strategic partner within the carrier ecosystem. In retail extended service contracts, we continue to build momentum across appliances and consumer electronics, including the expansion of our partnership with Best Buy to support their Geek Squad Protection program.

Following our third quarter announcement of this new program, we're now servicing the back book of existing protection policies, meaningfully increasing our scale as we focus on optimizing the program in the coming quarters. We also saw strong progress in financial services as we scaled our card benefits business with the completion of the first full year of our partnership with Chase Card Services, supporting benefits for millions of cardholders nationwide and also recently expanding our relationship in the U.K. This past year, Global Automotive also delivered mid-single-digit earnings growth in what was a significant year for the business. We expanded our presence with national dealer groups, third-party administrators, and OEMs, now protecting 57 million vehicles, nearly 2 million more than last year. After several key wins throughout 2025, we launched a new partnership with a top 25 dealer group in the U.S. and renewed a key national dealer partnership.

We also accelerated progress in heavy equipment and leasing finance businesses, adding four new partnerships with heavy equipment manufacturers and renewing 10 agreements with key lending partners. Entering 2026, Global Auto is well-positioned with momentum across major channels. Turning to Global Housing, Adjusted EBITDA grew double digits, excluding catastrophes, with earnings surpassing $1 billion, more than doubling since 2022. This year demonstrated the differentiated profile of our specialized housing business, achieving a very strong underlying combined ratio of 80%, excluding favorable prior-year reserve development. In homeowners, our lender-placed business continued to serve a critical role in the U.S. mortgage market. As the voluntary homeowner's market has hardened, more homeowners rely on lender-placed insurance to protect their homes. This drove a 5% increase in enforced policies year-over-year. During the year, we renewed four major lender-placed partnerships, representing more than 4 million loans tracked.

We see clear opportunities to expand our market position in 2026. In renters, our technology-enabled services, including our Cover360 platform, continue to differentiate Assurant in the marketplace. We delivered meaningful top-line growth and increased renters' policies by 15%, supported by onboarding a new portfolio that expanded our footprint and unlocked future growth potential. We reinforced our market position by signing several new PMCs and renewing key partnerships, including three of our top five partners. Overall, our market-leading positions in scale in housing allow continued technology investments, leading to attractive expense and combined ratios while providing an exceptional experience for both our clients and customers. Across Assurant, we executed against our priorities that remain central to our strategy. This year, we expanded offerings and attachment rates with existing partners, won new clients globally, and continue to invest in core markets where we see long-term value creation.

These examples show how leading with insight, challenging convention, and delivering with discipline help us and our clients win and redefine the boundaries of protection in the market. We were excited to announce our new relationship with Compass International Holdings. We recently signed a long-term agreement across six of their U.S. real estate brands. This launch expands our total addressable market in home protection and extends our reach directly into the real estate channel, making Assurant Home Warranty available to hundreds of thousands of affiliated agents across participating Compass International Holdings brands. We see a clear path to long-term leadership in home warranty, driven by three core advantages. First, we have a proven track record of executing successful channel expansion by partnering with market-leading clients and building solutions aligned to their strategic objectives.

Within Assurant Home Warranty, we're applying the same highly collaborative operating model and senior-level engagement that enabled us to scale and differentiate our mobile business. As a result, we're already seeing growing interest across the broader real estate ecosystem and from existing Assurant partners who view Home Warranty as a natural extension of their customer relationships. Second, we're leveraging our global capabilities at scale. We bring decades of experience managing service networks, underwriting risk, administering claims, and supporting customers across mobile, auto, and home protection. Our ability to integrate seamlessly into partner workflows reduces friction for agents and delivers more consistent, reliable outcomes for homeowners. Third, and most importantly, we deliver exceptional customer experiences. Historically, Home Warranty has been defined by complexity and inconsistency, creating friction for both homeowners and agents. We believe the market opportunity will grow by earning trust.

Our solution is built around customer-first claims resolution and a nationwide network of service professionals focused on quality and reliability. Ultimately, we're bringing greater clarity, simplicity, and confidence, giving agents a solution they can stand behind, and homeowners a reason to renew year after year. Taken together, these strengths reinforce our confidence in our path toward leadership in home warranty and our ability to scale over the long term. As we begin 2026, we expect increasing momentum in Global Lifestyle with high single-digit earnings growth anticipated for the year and continued underlying strength in Global Housing. While we continue investing in home warranty and other strategic priorities, we expect to deliver strong underlying results as we execute our long-term strategy. Before turning the call over to Keith, I want to thank our clients for their trust and partnership and the entire Assurant team for tremendous work throughout the year.

Your dedication and commitment to excellence define who we are and position us for another strong year ahead. Keith, over to you.

Thanks, Keith, and good morning, everyone. 2025 was definitely another outstanding year for Assurant. Through the commitment of our teams, we executed on key priorities and reinforced our market-leading positions with strong financial performance across Housing and Lifestyle. Our performance was underscored by yet another exceptional year in Global Housing, where we delivered 15% adjusted EBITDA growth, excluding reportable CATs, representing our third consecutive year of double-digit earnings growth. Within Global Lifestyle, earnings grew across both businesses, supported by new partnerships and programs in Connected Living and continued loss improvement in Global Automotive. At the same time, we invested in partnerships to drive value for all stakeholders, advancing our innovation roadmap and strengthening product differentiation as we leverage global technology to create customized new products and unlock new growth paths.

This was capped off by our entrance into the attractive home warranty market, where we see a path to market leadership. We're excited about our trajectory heading into 2026. Before getting into this year's outlook, let me start by highlighting our fourth quarter results, beginning with Global Lifestyle. Fourth quarter Adjusted EBITDA increased 2% compared to last year, with year-over-year growth impacted by an unfavorable $7 million non-run-rate mobile inventory adjustment in Connected Living. Excluding this item, Global Lifestyle's underlying Adjusted EBITDA grew 6%, or $11 million. Within Connected Living, underlying EBITDA growth was 7%, or $9 million, led by global mobile device protection programs and modest growth in mobile trade-in programs. The strength of our mobile device protection programs was supported by subscriber growth across the U.S. and with our international clients. In global trade-in, we continue to see higher contributions across U.S. mobile partners.

Our trade-in and reverse logistics business has benefited from the use of robotics and AI to assess mobile device quality and process trade-ins with greater speed and consistency. This has presented a powerful opportunity at facilities like our innovation and device care center near Nashville to support higher average selling prices and create more value for our clients and end consumers. In Global Automotive, Adjusted EBITDA increased 3%. Prior rate increases and enhancements to claims processes continue to improve loss experience. Our guaranteed asset protection, or GAP, product also improved in recent quarters as we proactively reduced claims risk. For Global Lifestyle, our net earned premiums, fees, and other income grew 7%, primarily driven by Connected Living growth from mobile protection and trade-in programs and the recent launch of our partnership with Best Buy to support their Geek Squad Protection program.

Moving to Global Housing, fourth quarter adjusted EBITDA was $276 million, including $9 million of reportable catastrophes. Excluding CATs, adjusted EBITDA increased 3% to $285 million. After considering impacts of lower prior-period reserve development, underlying growth was 8%. Results benefited from continued top-line growth in lender-placed due to higher enforced policies and average premiums. Specialty products, including our manufactured housing business, also contributed to growth. Finally, our liquidity position at year-end was $887 million, providing flexibility to continue to invest in growth, return capital to shareholders, and support future opportunities. This quarter, we returned $138 million to our shareholders, including $94 million of share repurchases and $44 million in dividends. This brings our 2025 share repurchases to $300 million, ending at the top end of our expected range. As we enter 2026 with an attractive valuation, we've repurchased an additional $30 million through February 6th.

We'll continue to evaluate the best uses of capital using a disciplined and balanced approach. During 2025, we completed four small acquisitions to enhance our products and capabilities. This included the fourth quarter acquisition of RL Circular Operations, a reverse logistics division of TIC Group based in Australia and New Zealand. This acquisition will help us bolster our reverse logistics capabilities through AI-based technologies, which we'll look to deploy across other regions. Additionally, in November, we increased our dividend by 10%, marking our 21st consecutive year of increases. Let's move on to our outlook for 2026. We expect full-year Adjusted EBITDA and earnings per share to be consistent with 2025 levels, both excluding CATs, given the $113 million of favorable prior-year reserve development within our 2025 results. Excluding this impact, we expect mid to high single-digit growth in both Adjusted EBITDA and earnings per share, excluding CATs.

To deliver these objectives, we expect to generate EBITDA growth of over $130 million, overcoming the $113 million of 2025 prior-year development and incremental investments for Assurant Home Warranty in 2026. We expect Global Lifestyle to lead the underlying growth of the enterprise with high single-digit earnings expansion. Connected Living growth is expected to be driven by continued optimization of new programs, expansion with existing clients, and contributions from recently announced new programs and capabilities. Global Automotive is expected to grow from higher investment income, continued loss improvement, and growth of global partnerships. Turning to Global Housing, we expect solid underlying growth, excluding the favorable 2025 prior-year reserve development of $113 million. Consistent with our past approach, our 2026 outlook does not contemplate additional prior-year reserve development.

In Lender-Placed, we expect growth to be driven by higher tracked loans from expected new client wins and the continued hardening of the voluntary homeowners market. From a placement rate perspective, we anticipate some quarterly fluctuations from client loan movements during the year. For our 2026 catastrophe reinsurance program, we are currently working through the placement, which will be effective on April 1st. Overall, we expect a similar structure to our 2025 program, maintaining robust coverage at both the top and bottom end of our program. Our annual CAT load assumption for this year is estimated to be between $180-$185 million. We'll provide additional information on the program on our May earnings call. For corporate, we expect an EBITDA loss of approximately $140 million, which includes incremental investments related to Assurant Home Warranty. We currently expect this to be our most substantial organic investment across Assurant in 2026.

From a capital perspective, strong cash generation creates flexibility, enabling us to reinvest for growth, including M&A, and return excess capital to shareholders. After a strong year of repurchases, we expect our 2026 repurchases to be in the range of $250 million-$350 million, subject to M&A as well as market and other conditions. This represents an increase from last year's range of $200 million-$300 million, demonstrating the confidence we have in business growth and our ability to generate meaningful cash flows. Our full-year results and financial performance, commercial momentum, and our outlook for 2026 reinforce the strength of our businesses and the value we bring to all of our stakeholders. With that, operator, please open the call for questions.

Thank you. The floor is now open for questions. If you'd like to ask a question, please click on the raise hand button, which can be found on the black bar at the bottom of your screen. When it is your turn, you will receive a message on your screen from the host allowing you to talk, and then you'll hear your name called. Please accept, unmute your audio, and ask your question. We'll wait one moment to allow the queue to form. Our first question comes from Charlie Lederer at BMO. Please unmute your line and ask your question.

Hey, good morning. I guess I wanted to start with, I know you don't like to anchor to the written premium KPIs, but I wanted to kind of understand the Connected Living growth in the context of the guidance. So, we can see the written premium growth accelerated in Connected Living to 48% from 21% last quarter and 9% the quarter before that. But guidance for the Lifestyle segment is mid- to high-single-digit EBITDA growth. Can you help us unpack that? What's offsetting the premium growth? Is it slower earn-in of the premium? Is it growth in lower margin business, or are there underlying investments offsetting that premium growth? Thanks.

Yeah. Great. Thanks, Charlie. Maybe I'll start with a couple of high-level comments, and then Keith Meier can jump in. I mean, I think we are pleased as we look at 2026, certainly relative to the overall outlook, but in particular with the lifestyle growth leading the organization next year. We do expect growth in both connected living and auto. So that's really, really good to see. Obviously, coming off of mid-single digit in both businesses this year. You're right. I mean, we've had a lot of investment in the business. We've launched a lot of new client programs. We're scaling results, and you've seen a lot of growth in subscribers, 2 million subscribers up year-over-year. So, that trend line continues as we head into 2026 and certainly a big driver of the company's success and growth.

But maybe, Keith, more specifically on the revenue side.

Yeah. And I think we certainly have the momentum on the revenue side. You mentioned, is there an earnings aspect to that? And a lot of that, especially in the fourth quarter, as we've expanded our extended warranty business, does have multi-year contracts in it. And we brought on a book as well during the fourth quarter. So, I think you'll see that earning through over the next couple of years. And I think it also just is another example of why we have the confidence to say that our lifestyle business will lead the growth into 2026.

Thanks. And then maybe just on the outlook for PYD, I know you guys don't include it in your guide, but how are you feeling about, I guess, reserve confidence in housing? And have some of the tailwinds that have boosted that KPI over the last couple of years, is that still there, or any color there?

Yeah. I think we feel very good about the reserve position we're in in our housing business. And so I think that's where it's hard to predict where that will come in into next year, but we certainly feel good about the reserve position as of the end of the year. And certainly, we'll share more as that evolves throughout the next few quarters.

Yeah. And maybe I'll add a couple of comments, I think, into your point. We've had favorable development the last couple of years, really pretty consistent in 2024 and 2025. When you look at the underlying growth in housing year over year, it's certainly double-digit with and without considering PYD. So, we're incredibly proud of how this business has performed. Talk about a business growing from just over $400 million in 2022 to over $1 billion in 2025 has truly been remarkable. And as we think about next year, and this is probably the important message, setting aside the PYD, strong underlying growth continues. We see loan growth, policy growth, AIV increases over the year, probably a relatively neutral rate environment, and low- to mid-80 combined ratios for the year in 2026.

We're really proud of the business and how it's proven to be so resilient the last few years.

Thanks. And I guess just one other follow-up. I think Keith Meier mentioned continued hardening of the traditional home insurance market. I guess, have you seen any signs of that trend abating? I guess, is that concentrated in specific geographies, or? I think that's somewhat counter to some of the messaging in the market. So would love to hear more of your thoughts there. Thanks.

Yeah, sure. What we've seen most recently is a similar trend to what we saw throughout last year, where we're growing, certainly in California. We're also growing in the Midwest as well. And then that's actually offset a little bit by where in Florida, it was flat to maybe a little bit down in Florida. So overall, we are seeing the overall mix being positive. And not only that, but the places where we're getting the growth are very good for our overall long-term stabilization and how we think about not having as much risk in Florida. So we're really happy with the way the business is growing.

Our next question will come from Jeff Schmitt with William Blair. Please unmute yourself to ask your question.

Hey. Good morning, Keith and Keith. Question on the home warranty business. Could you discuss the size and cadence of investments that you're planning for that business in 2026, and was there much invested in 2025?

Sure. Yeah. And we had signaled at the third quarter that the delta, in terms of the increased expectation in 2025 in the corporate line, was driven by some of the investments in home warranty, which started to scale as we went through the year. I would signal probably $15 million-$20 million of incremental investment in 2026. You see that showing up in the corporate line as $140 million. In 2026, it was $124 million this year. So that gives you sort of an order of magnitude of the investment we expect. And yeah, we're super excited about this opportunity. It's a great long-term growth vector for the company. I think we're incredibly well-positioned to be launching our solution with a market leader as we're doing, I think, is incredibly exciting for us.

Okay. Great. And then one more on home warranty. What geographies are you starting in there, and then how have you gone about sort of building out the contractor network and Salesforce there? Is it all new third-party contractors? How many sales agents did you hire? Thanks.

Yeah. So, we're in the early rollout phase, I would say. We're rolling out across six brands. These are the legacy Anywhere brands: Coldwell Banker, Century 21, Sotheby's, Corcoran Group, ERA, and Better Homes and Gardens. And we're in the process of rolling out as we speak to all of the affiliated agents across the country. We're rolling out nationally. We're seeing sales come through every day. And it's obviously going to grow as we continue to get the word out. We're deeply integrated into the buy flow, the transaction flow with our partners, and we feel really excited about the opportunity. And we've been investing in this business for a long, long time. We build service networks for a living. We serve connected homes. We serve appliances. We've historically done some work in the home warranty arena. And I think there's a great opportunity.

We're incredibly good at leveraging technology, building out service networks, aspiring to raise the bar around customer experience. And that's exactly what our client is looking for, and that's exactly what this market is looking for.

Our next question comes from John Barnidge with Piper Sandler. You may now go ahead with your question.

Hey, good morning. Thank you for the opportunity. My first question, if we can maybe stick on home warranty, is that 140 a new level we should be thinking about for the business' combined ratio, or do you think there's a reversion lower in the combined loss beyond 2026 in the investment period? Thank you.

Yeah. So, I think you can think about it for this 2026-year, John. And then as the business scales, that's going to evolve. Hopefully, we can even invest more by adding more clients on as well. But as it stands now, we would be investing in 2026 and then obviously growing that business over the coming years. And we have a long-term agreement. Typically, our agreements are three to five years. This is beyond that. So, this is a long-term view of how we're looking at this market. And we're super excited about the entry we have with a leader in real estate.

Thank you very much. My next question is on the outlook. Understand it excludes CAT losses. You give us an estimate for that. It also excludes favorable reserve development. Maybe going back to an earlier question, can you remind us on a per-share basis how much favorable reserve development helped earnings in 2025 and what that would be what that $22.81 would be ex that 2025 favorable reserve development? Thank you.

Yeah. So, I think the way to think about it is we had the $113 million of prior year development. I think that's the part where we see strong underlying growth, but we do expect it to decline a little bit in relation to the 113, but the underlying growth being very, very strong. Then I think when you think about the overall company in terms of our outlook, we're overcoming the $113 million of prior year development and the investments that Keith mentioned in home warranty. Those total $130 million. So, that's the way that we combine those in terms of how we view being consistent with last year, overcoming $130 million, John.

It's very helpful. Thank you very much, Keith. My last question, a lot of your distributions B2B to B2C ultimately. Can you talk about AI, how you're incorporating that in your business, not just to drive greater margin, but ultimately actual top-line growth? Thank you.

Yeah. I mean, I think, as you mentioned, our business model is unique. We're obviously a highly specialized provider, and we're embedding into the transaction flows of our clients, really, across almost every product line, which is a fantastic position to be. We're really operating as an extension of clients. And I think for us, AI is a huge opportunity, right, whether it's driving customer experience, improving efficiency across the board operationally, but also in every department in the company, and then adding more personalized service, how we think about personalizing products to target the interests of individual consumers, and then how we customize service delivery on a more personalized level. So, there's a tremendous amount of opportunity, and a lot of it is all about how the customer is getting served. But Keith, anything you would add?

Yeah. I think we're using it across multiple areas. When you think about driving revenue, we're using it to improve our products. Think about things like premium technical support, where we're able to infuse AI to make that experience for the customer even better. In auto, we're actually helping our dealers to be able to sell better. So, that's helping us in that revenue. Keith mentioned operationally, it's been very meaningful to us. And then even in our device care centers where we utilize robotics and AI to process our mobile phone devices, you can see how we infuse AI across all of our businesses.

Our next question comes from Mark Hughes with Truist. Please unmute yourself to ask your question.

Good morning. On the home warranty business, when do you think it'll be material enough, I guess, to move out of the corporate and into Connected Living?

Yeah. It's a great question. Hopefully, sooner than later, obviously. But I think we're early, early days, right? We just put out the announcement this week. We're super excited. It's a great opportunity to drive growth. We'll shed more light on the progress as we get a couple of quarters under our belt, see what the sales volumes look like. And then at some point, it probably does move out of corporate. Right now, I think it makes a lot of sense. It's being led by our Chief Innovation Officer who used to lead the Connected Living business, really drove our entry into the mobile space. We're trying to rerun that playbook. I think it's a pretty exciting moment, and it will move back into Lifestyle at some point in the future.

And you said there's some interest from your other partners, perhaps, in the warranty business. Could you expand on that? Which categories are we talking about and what?

Yeah. I probably won't tip our hand too much in terms of the competitive market. But what I would say is what we're trying to do in this space, how we're thinking about coming to market with our products and services, how we're trying to address pain points, and then aligning with clients. We're incredibly good at B2B partnerships and having that partner mindset in everything we do. We operate with incredible transparency. And I think our clients are really interested in doing more around home warranty. So, we've had quite a number of conversations across real estate and also with many of our affinity partners. And I definitely think there's a long-term place for Assurant in this marketplace in multiple different ways.

Yeah. I think we're pretty optimistic about the opportunities we have ahead in home warranty. Keith mentioned the progress we had made on mobile from the early days to today. It reminds me also of how we entered into Japan, where we were able to align with one of the market leaders in Japan. That became a very successful business for us, similar to home warranty, leveraging our global capabilities and technology. And now Japan has a lot of growth opportunity for us over the long term, and we think home warranty will be another growth vector for us as well.

And then in Connected Living, is revenue going to grow faster than EBITDA or slower than EBITDA?

That's a great question. I think what I would say is we do see high single-digit EBITDA growth in lifestyle, strong contributions across connected living and auto. Obviously, we've had really nice revenue growth broadly, but I'm excited to be in the high single-digit growth range for that business. And we've got a ton of momentum and a lot of opportunity.

Then just a final one, if I can squeeze it in. You'd mentioned reverse logistics with other large carriers. Would that be a new relationship, or is that the one you've already talked about previously?

It would be something that we'd talk about more broadly in the future. We're super excited with what we've built with T-Mobile. We highlighted it in the third quarter. We put a little more finer point on it this quarter. This would be with an additional client. We're doing more work around this category. We'll likely share more, hopefully, in May, I would think, on the next earnings call. But this is another place where I think we're creating market advantage. We're leveraging technology, and there's a lot of opportunity to embed more deeply in the mobile ecosystem.

Our next question comes from Tommy McJoynt with KBW. Please go ahead with your question.

Hey. Good morning, guys. Thanks for taking our questions. Maybe the first one on the global housing side. A number of state regulators have announced sort of the exploration of profit caps. Do you have a preliminary sense for whether or not any of those proposals could impact your business, for instance, in a state like New York that's been pretty vocal about it?

Yeah. I think the one thing that we feel good about, Tommy, is we do regular rate filings with all of the states. That's a very formalized process. There's a minimum requirement to file every certain number of years. If losses and the profitability metrics are too favorable, then we file sooner. So I do feel like we're really well positioned. There's a lot of regulatory scrutiny over the top of the lender-placed product. It's obviously very different from voluntary homeowners. It's serving a very different purpose in terms of what it's protecting and when it's valuable. So, I do feel like we're in a good place with the product overall. But Keith, anything you'd add?

No. I think that's the key, is the fact that we are regularly in dialogue with each state and doing the regular filings. So, there really aren't any surprises going on when you're doing that.

Okay. Got it. And then maybe a big picture one here. I want to just check in kind of what you guys are doing to making sure that you're staying on the forefront of what's happening sort of with the evolution of connected devices. You've done a great job, obviously, on the smartphone, the mobile device. But to the extent that we see AI become more infused in other devices, whether it be smart glasses or earbuds or anything in the home, what are you guys doing to make sure you're staying on the forefront of being involved and integrated in the evolution of that technology?

Yeah. First of all, I think we provide protection around all consumer electronics and technology products. And as those products evolve, we're evolving our protection accordingly. I think about the example we gave on what we're doing with T-Mobile in Texas is a great example where we're taking back all device types in our facility. So that's wearables, hearables, cases, cables, screen protectors, etc. So, we're evolving as the clients' categories are shifting and making sure that we're able to process devices, that we're able to dispose of them appropriately, resell them, and obviously repair them. So, I think we're really well positioned, and this is what our team we've got a lot of engineers that are constantly working with our clients to make sure we're fit for purpose.

Yeah. I think when you consider we partner with the largest mobile player, the largest consumer electronics player, the largest appliance seller. We have deep R&D that is seeing all these products real-time and ahead of time as we're preparing to be able to outline the coverages that we would want to have for those products. The nature of being able to be working with market leaders at the forefront of each of these industries, Tommy, I think is a powerful advantage for us.

You guys know what OpenAI's new rumored hardware device is? You guys have an inside scoop on that?

Yeah. You'll have to ask your AI assistant.

Our next question comes from Bob Huang with Morgan Stanley. You may go ahead with your question.

Hey. This is Dan on for Bob. Can you guys hear me?

Hi. Awesome. Great. Yeah. Hi. Good morning. Yeah. I guess my first question would be on. I kind of wanted to ask about Global Lifestyle. You guys mentioned high single digits for 2026 for Global Lifestyle. How much of that earnings profile for this segment? I just wanted to ask maybe for that high single digits for 2026, how much of that would come from new partnerships or issuance of new policies versus margin improvements? So, how are you guys thinking about that? That would be my first question.

Yeah. That's great. I think when we look at lifestyle overall at high single, I would say a couple of major drivers. Number one, like we saw in 2025, we're going to see mobile device protection subscriber growth. We had 2 million subscriber increases this year. That trend line will continue into 2026. We also see great opportunity to optimize the new programs that we've launched and scaling the results from some of the investments we've made. So, we've made a lot of investments in the business in 2024 and 2025, launching new programs. That will mature, and that will definitely be a big contributor to the profitability improvement. We've got continued momentum in auto as we get earned through from the rate increases and all the work that we've been doing on the claims side. And then we've got broad expense discipline that's contributing as well.

I think those are probably the big drivers in 2026.

Great. Yeah. Thank you. I guess my final follow-up would be on, lastly, home warranty. As the business gets built out, I guess I wanted to ask just overall your long-term aspirations for this product line and how that in terms of growth and earnings profile and how that might impact your overall earnings profile or margin profile for Connected Living.

Yeah. I think our aspirations, as you'd expect, are to be the market leader. We typically get into categories, and we always say we want to be aspiring to be number one. In some cases, we're settling to be number two. We don't want to be a distant player in a fragmented market. We want to be a leader, and we want to define the market. And I think that's what we're going to try to do in the real estate sector and more broadly in home warranty. It's a phenomenal market. Had some incredible conversations with a variety of different clients and prospects. And it does feel like Assurant can make a difference in this space. So, I'm super excited.

Yeah. I think it's got a good margin profile long-term if we look at that industry. We see it being a meaningful contributor over time, similar to the other businesses we have in Global Lifestyle.

Our next question comes from Dan Lukepenot with Dowling & Partners. Please unmute and ask your question.

Assurant (AIZ) Q4 2025 Earnings Call Transcript

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