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F500-2021-235-Aramark

Headquartered in Philadelphia, the company provides food service, facilities, and uniforms to hospitals, universities, and stadiums worldwide.

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The company provides uniforms, food, and facilities services to schools, prisons, workplaces, and other institutions.

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This year's Fortune 500 marks the 61st running of the list. Wal-Mart claims the top spot again. See who made the list.

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Aramark provides food and facilities management services to schools, hospitals, stadiums, and prisons in 15 countries. Founded in 1959, it is one of the Fortune 500’s largest employers, with over 266,000 people on its payroll.

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Q1 2025

Aramark (ARMK): Company Profile, Stock Price, News, Rankings

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Aramark

aramark

Good morning, and welcome to Aramark's First Quarter Fiscal 2025 Earnings Results Conference Call. My name is Tanya, and I will be your operator for today's call.

At this time, I would like to inform you that I will now turn the call over to Felise Cassell, Senior Vice President, Investor Relations and Corporate Development. Ms. Casell, please proceed.

Thank you, and welcome to Aramark's earnings conference call and webcast. This morning, we will be hearing from the company's CEO, John Zillmer as well as CFO, Jim Turangelo. As always, there are accompanying slides for this call that can be viewed through the webcast and are also available on the IR website for easy access. Our notice regarding forward looking statements is included in our press release. During this call, we will be making comments that are forward looking.

Actual results may differ materially from those expressed or implied as a result of various risks, uncertainties and important factors, including those discussed in the Risk Factors, MD and A and other sections of our annual report on Form 10 ks and SEC filings. We will be discussing certain non GAAP financial measures. A reconciliation of these items to U. S. GAAP can be found in our press release and our IR website.

With that, I will now turn the call over to John.

Good morning, everyone. Thank you all for joining us. On today's call, Jim and I will review our Q1 results and share our financial expectations for the remainder of the fiscal year. Before we begin, I want to acknowledge our friends, partners, shareholders and other stakeholders who have been impacted by the devastating wildfires in the Los Angeles area. We hope your families and loved ones are safe.

While Aramark's operations were not largely affected, our hearts go out to all these communities and we are currently working with relief organizations to lend assistance wherever we can. Turning to our performance in the quarter, we remain committed to our strategic priorities. First, our ability to drive strong profitable top line growth through a combination of base business and net new business. In the Q1, we achieved record global FSS revenue for any quarter in Aeromark's history. 2nd, our focus on accelerating AOI growth from increased volume, supply chain efficiency and cost discipline.

Global FSS also reached record AOI profitability compared to any previous Q1. And third, our efforts in leveraging our capital structure capabilities. Most recently, we initiated our subscribed debt refinancing to extend maturities and purchased Aramark shares as part of the company's $500,000,000 share repurchase program announced in November. These proactive measures come on the heels of Moody's upgrading Aramark's credit rating, which we believe is a testament to the strength of our current financial profile and the significant value creating opportunities that lie ahead. Aramark's organic revenue grew 5% in the Q1 to $4,600,000,000 with the foodservice business up over 6% as a result of strong base business and net new business.

We expect revenue growth to accelerate particularly in the second half of the year given our great start in fiscal 2025 in both new account wins and client retention. Across the organization, we're focused, motivated and incentivized to achieve net new of 4% to 5% with retention levels above 95% and I firmly believe these objectives will be accomplished this year and beyond. Moving to the business segments, FSS U. S. Increased organic revenue 3% to $3,300,000,000 in the first quarter, reflecting the portfolio changes in facilities now behind us.

Facilities would have experienced growth in the quarter without these changes. The foodservice business increased 5% driven by higher participation rates and workplace experience, meal plan optimization and collegiate hospitality, additional micro market and vending services and refreshments and strong new business wins in corrections. I'd like to take this opportunity to congratulate Aramark clients, the Kansas City Chiefs and the Philadelphia Eagles for advancing to the Super Bowl. We're proud to have had 6 of our NFL teams reach the playoffs providing the opportunity for additional high profile sold out games. Our new business pipeline remains significant including in first time outsourcing and as I mentioned we are already off to a great start this fiscal year.

New additions just added to the client portfolio include the opening of Walmart's new state of the art headquarters, General Dynamics, WPP and the Indianapolis Zoo. We're also excited about retaining Arizona State University, our largest collegiate hospitality client and expanding our services to now include athletics. In the next few months, we'll be expanding our culinary capabilities through our partnership with Michelin starred chef Daniel Boulud and our LifeWorks brand focused on corporate catering, special events, conferences and much more. Chef Boulud recently opened a Le Tete D'Or restaurant in New York City where we have an ownership interest. The restaurant has been extremely well received with accolades in the press and a waitlist often exceeding 1,000 guests per night.

International had another great quarter of organic revenue growth increasing 10% to $1,300,000,000 year over year. All geographic regions contributed to this strong performance with the UK, Canada, Chile and Ireland leading the way. I want to commend our teams in Spain for effectively managing through the severe flooding that occurred in the Valencia region during the quarter and helping our clients successfully resume operations at site locations. Our focus on cross border growth and collaboration provided an opportunity for Aramark Korea to expand its presence in the defense sector as the food service partner for Cadex24, a government hosted event with nearly 10,000 attendees. UK colleagues joined the Aramark Korea team on-site to speak on best practices in private outsourcing within defense and government services.

Our integrated strategy of presenting a united front, a team that collaborates across borders has led to substantial growth potential in this area and across the broader portfolio. We were once again named the most innovative company in Chile within the managed services category in a study conducted by education and consulting institutions, highlighting our abilities to develop new customized products and services. Chile experienced high single digit organic revenue growth year over year continuing to build upon our established reputation in the marketplace. Additional new business wins awarded in the Q1 within international included further expanding our partnership with Walmart, now in Chile, Toyota in Argentina, Home Plus in Korea and Aldi within Europe, among many other new client wins, collectively providing us the ability to build additional scale in the countries we serve. And you'll recall, we previously announced an expanded partnership with FC Barcelona in November, and we're pleased to share that that work is underway.

Now for an update on supply chain. At the end of the Q1, we expanded Aramark's global supply chain footprint and increased our purchasing scale with the acquisition of Quantum Cost Consultancy Group. Quantum has managed spend of nearly $500,000,000 with operations in countries including Spain, Portugal, Germany and the Netherlands. Quantum's addition to our portfolio provides many highly advantageous opportunities to globally serve the whole hotel industry as well as several other hospitality categories within restaurants, entertainment, senior living and education. Our managed services and GPOs total spend now exceeds $20,500,000,000 and we are extremely excited about further leveraging our extensive and differentiated capabilities.

Inflation remains favorable across our global portfolio and we continue to expect inflation levels in the 2% to 3% range as we move through fiscal 2025. We believe that the flexibility of our business model to menu and menu creation combined with our supply chain size and scale provides us with the ability to effectively manage market environment and government policy changes. This includes the fact that the vast majority of our products used in the United States are domestically sourced and we're highly selective and maintain strict protocols for suppliers. Before turning the call over to Jim, I'd like to welcome back Rick Dreinlein to Aramark's Board of Directors. Rick's addition increases the size of our Board to 11.

As many of you know, Rick is the former Executive Chairman and CEO at Dollar Tree, served as Chairman and CEO of Dollar General and currently sits on the Board of Lowe's. Rick brings over 50 years of retail industry experience at all operating levels and will add significant value to the Board. On behalf of all of us at Aramark, we're excited for Rick's return to the Aramark Board. I'll now turn the call over to Jim for a financial review of the business.

Thanks, John, and good morning, everyone. We are off to a great start to the fiscal year on executing our financial and strategic goals. These achievements include reporting double digit AOI and adjusted EPS growth in the Q1, expanding our global supply chain footprint and increasing our purchasing scale with the acquisition of Quantum in Europe and further enhancing our financial flexibility by initiating steps to extend our debt maturities as well as returning capital to shareholders and commencing our share repurchase program. This is in addition to our efforts around driving top line growth, which John just reviewed, reflecting the company's continued momentum in the business. Now let's specifically focus on our profitability success in the quarter.

Operating income in the Q1 was $217,000,000 up 30% versus the prior year. Adjusted operating income was $258,000,000 up 13% on a constant currency basis compared to the same period last year. AOI margin of 5.6 percent increased more than 40 basis points year over year on a constant currency basis. The higher profitability and margin expansion was from higher base business volume combined with the maturity of new business, supply chain efficiencies and effective middle of the P and L management of costs. Results were also strengthened by our ongoing approach to technology, including leveraging automation and AI for speed in capturing the latest menu pricing and adding self-service capabilities, increasing efficiencies for both our clients and Aramark.

Turning to the business segments. The U. S. Reported AOI growth of 13% with an AOI margin improvement of more than 60 basis points compared to the same period last year. Education and Healthcare had particularly strong quarters driven by revenue drop through, supply chain productivity and strong middle of the P and L management of costs.

On a constant currency basis, the International segment had year over year AOI growth of 15% and an AOI margin improvement of more than 20 basis points. Profitability growth was led by the team's efforts in Chile, Germany and Canada, which more than offset the impact of severe flooding in the Valencia region of Spain, temporarily affecting client locations and representing approximately 20 basis points. Turning to the remainder of the income statement. Interest expense was $76,000,000 a decrease when compared to the prior year period from lower debt levels. The adjusted tax rate was approximately 25%.

Our quarterly performance resulted in GAAP EPS of $0.39 and adjusted EPS of $0.51 an increase of 25% versus the prior year on a constant currency basis. Regarding cash flow, as expected and consistent with our normal first quarter cadence, we experienced a cash outflow due to the natural seasonality of the business, specifically in collegiate hospitality. Our free cash flow was stronger compared to the prior year period, improving $63,000,000 from higher earnings and favorable working capital. As previously mentioned, we acquired Quantum in the Q1, which among other benefits provides us an additional GPO presence in Europe to build on our existing business. We also started repurchasing Aramark shares toward the end of the quarter and into the Q2 as part of our $500,000,000 share repurchase program we announced in November.

To date, we have repurchased over 645,000 shares at a purchase price of about $25,000,000 We took steps to extend maturities and further enhance our financial flexibility by issuing a notice to repay our 552,000,000 2025 U. S. Senior notes and to refinance 839,000,000 of 2027 term loans. The transactions are expected to close on February 18. These debt obligations will be replaced with 1,400,000,000 of new term loans that will mature in 2,030.

The actions are leverage neutral and at comparable interest rates. We will continue to proactively enhance our capital structure given our financial flexibility with a focus on shareholder value creation. At quarter end, the company had over $1,700,000,000 in cash availability. I'll wrap up with our performance expectations. We are pleased with the start to our fiscal year and our financial results in the quarter.

The sales pipeline remains substantial, and we are off to a great start in fiscal 2025 on new account wins as well as client retention. We continue to expect revenue growth to accelerate in the second half of the fiscal year as we lap the facilities exits and onboard new account wins. With that, we anticipate that the company's revenue growth in the second half will resume to double digit growth. We remain extremely confident in the full year and we continue to anticipate performance for fiscal 2025 as follows: organic revenue growth between 7.5% 9.5% AOI growth between 15% 18%, adjusted EPS growth between 23% 28% and a leverage ratio of approximately 3 times by the end of the fiscal year. As previously shared, this includes an extra or 53rd week in the Q4.

We are extremely confident in our ability to consistently deliver strong top and bottom line growth, a significant pipeline of new business opportunities, the new account wins and client retention to date and our high performing talent to execute on our profitable growth strategies represent the power of Aramark and the excitement of what's ahead. With that, I will turn it back to John. Thank you for your time this morning. John?

To conclude, we feel incredible momentum across the business and believe deeply in the ability of our teams around the globe to reach and go well beyond the financial targets we've set for ourselves. I continue to firmly believe the best still lies ahead. Thank you to our employees for their tireless commitment to these goals, which I'm confident we'll achieve together. And operator, we'll now turn we'll now open the call for questions.

Thank you. We will now begin the question and answer session. Our first question will come from Ian Zaffino of Oppenheimer. Ian, your line is open.

Great. Thank you very much. I just want color here and thanks for the guide. I really enjoyed the discussion about the new wins. Maybe you could also talk about, I've seen out there the athletics business at Nebraska.

Maybe give us some color on that. That seems like it's a really big one. Any details you can provide would be really helpful. Thanks.

Thanks, Ian. That's not really ours to announce. We're excited about the opportunity and we expect to hear very soon and have that confirmed. I think the Board of Regents is meeting this week. So it's an exciting opportunity.

As you know, the NCAA Athletics business for us continues to grow rapidly. Arizona State just awarded us their athletics business as well. So it's an area that we're particularly you

maybe tell can you maybe tell us how much of a drag the facilities exits were to the top line? And then also how you think about inflation here, tariffs, how are you preparing for that potential or at least that risk? Thanks.

Yes. I'll start and John will comment as well. The facilities exit had about a 2% impact on the results. In terms of inflation, we're running about 2% to 3% closer to 3% globally about 2.5% in the U. S.

Yes, certainly. Certainly, this is a situation we have anticipated and modeled very carefully. We think the overall impact of tariffs as they're currently announced would be roughly 30 bps in terms of our increased cost. That's before any actions taken to either moderate either through pricing or menu create or menu engineering and the like. So we think we've managed through the effects of these kinds of things in the past.

We don't see it as having a material impact on the total company. Over 85% of the product that we buy is sourced locally in country, and so we see the impact of tariffs as fairly de minimis.

Hi there. Thank you for taking the question. I just wanted to dive in a bit more on your guidance about the acceleration to double digit growth in the second half, understanding most of that's probably weighted to 4Q given you're lapping the facilities exits by then, you have the 53rd week. But maybe just some help on the cadence through the year, how much of a bump we might get in 2Q than 3Q versus kind of where we are now?

Sure, I'll take that. And you're right. So as we lap these facilities exit, that will be a big driver of the revenue growth acceleration in the second half of the year. The onboarding of new business we're off to a really strong start with our newest strong start with the retention. So we have a good visibility into what those revenues will look like for the second half of the year.

And then there's a 53rd week, which again we talked about about 2% for the full year. Obviously, that would be more like 4% in the second half. So those are the main drivers of the revenue acceleration.

Yes. And I'll just reiterate that we're very excited about the level of activity in terms of new account sales and the very high levels of retention that we're achieving and feel very confident in reaffirming our numbers for the full year and very excited about the level of new account activity.

Got it. That's helpful. Thank you. And maybe too early to ask this question. I know you do have guidance out there for 26 at least on the operating margin kind of side of things.

But just I guess as you think about lapping the 53rd week impact in 2026 on the organic growth side of things, like how do you think about the outlook there? And what kind of might offset some of that potential headwind?

Yes. If you look at the run rate, rest of the guide this year is 7.5% to 9.5%, so roughly 2% or so coming from the 53rd week. We're in that zone of 5% to 8% organic growth rate, right? And that's consistent with the growth model we've described. And that's the run rate that we will be at in the second half of the year and carrying us into fiscal 'twenty six.

Again, we're confident about our positioning for 'twenty six.

Thank you. And I see our next question comes from the line of Andrew Steinerman from JPMorgan. Please go ahead.

Hi, Jim. This is very similar to the last question. I just want to make sure I understanding what you're saying about double digit revenue growth in the second half of the year, the fiscal year. Is that both for 3rd and 4th quarter double digit revenue growth? Or is it really just driven by 4th quarter?

And I didn't catch if you're counting the extra week and saying double digit revenue growth, are we talking about double digit revenue growth on a same day basis in the second half of the year?

Yes. Hi, Andrew. Yes, again, I'm not going to break out the quarters. Andrew, The 53rd week is embedded in that double digit growth. The 7.5% to 9.5%, as I said, includes that 53rd week, which on an annual basis is 2%.

So it will be more pronounced obviously in that 4th quarter. So yes, the 4th quarter growth because of the 53rd week will be higher than the Q3. But what we're providing is sort of north double digit growth for the second half of the year. We'll continue to update you as the year continues.

Okay. If I can, I'm just going to ask one more. What was base revenue growth in the quarter and what drove it in the Q1?

Yes. So in the Q1, about 2% to 3% of the growth was from price, the remainder was from volume and net new. We don't break out anything other than that.

Thank you. And I show our next question comes from the line of Toni Kaplan from Morgan Stanley. Please go ahead.

Thanks so much. It sounds like you have a strong new business pipeline and you mentioned the first time outsourcing had been very positive as well. I was wondering outsourcing has been a strong trend for some time. I guess directionally have you seen outsourcing accelerate or be sort of similar to recent quarters? Just wanted to understand directionally what's going on there and why you think that has continued for so long and if you think it will continue for a lot longer?

Yes. Thanks, Tony. First of all, we are seeing it be very similar to the prior year in terms of the level of outsourcing and the level of first time outsourcing. We're seeing it across a range of industries and in a range of geographies. So it continues to be a very supportive trend as it has for the last 24 months.

So we don't see any sign of it slowing down. And some of these opportunities are new different verticals that are coming to market and we see it as a continued tailwind certainly for the balance of this year and going into 2026 as well.

Thank you. And I show our next question comes from the line of Shlomo Rosenbaum from Stifel. Please go ahead.

Hi, thank you very much. Hey, John, for my first question, I just want to focus a little bit more on the education business. Growth was, I think it was 2.6% in the quarter. And on a historical basis, it's kind of light in the commentary. Last quarter, the school calendar started a week later.

So I just kind of thought that we would see a stronger Q1. If you can just give us a little bit of color as to the underlying growth of what is going on in education and what we can expect? And then I'll have a follow-up.

Yes. So I'll start. So there was some benefit moderate benefit in the Q1 from timing in higher ed sector. I think what you're seeing is really the timing of net new. So I'd expect the growth to accelerate in both our K-twelve and collegiate hospitality business for the remainder of the year.

So I think that's the timing that you're seeing sort of the growth being a little bit lower than the historical norm. So we're very confident that will accelerate in the second half of the year.

Yes. And we aren't we weren't seeing any underlying trend with respect to overall enrollment. That continues to be very supportive in collegiate hospitality. The universities that we serve continue to have good enrollment growth. And so yes, I think really it's a matter of more timing than anything else with respect to quarter over quarter kind of changes.

But again, we're very excited about collegiate hospitality. As you know, Arizona State was our largest collegiate hospitality account. It was out for bid for the first time in 20 years and we're excited to have been awarded and retained that business plus multiple other components of new business associated with that account including athletics. So, we expect significant growth in higher ed this year.

Okay, great. And then just a follow-up, can you talk a little bit more about the Quantum acquisition? What kind of revenue run rate is there? How should we expect it to add in fiscal year 2025? I'm just trying part of this is really a modeling question because the FX headwind increased to revenue by about $105,000,000 from last quarter.

I'm just wondering how much is that going to be offset by this GPO acquisition and maybe if there's any commentary on profits and how we should think about that?

Yes. So, again with the GPO business, remember that the revenues we while we manage quite a significant amount of spend, the revenue is very low proportionally to the amount of spend that you take on. So it's really not a significant impact at all in terms of revenue. This 1st year as we integrate, I would not expect a significant source or change in profitability based on that deal and it won't affect our overall exposure for the company.

Yes. The long term value of adding that additional spend is the ability to negotiate new and better deals for our existing accounts, for our existing customers as well as to leverage the overall volume discounts that we received as a result of the total purchasing spend globally. So it's accretive to earnings, very good margin after the 1st year and but not a significant driver of revenues.

And I show our next question comes from the line of Neil Tyler from Redburn Atlantic. Please go ahead.

Thank you. Good morning, John, Jim. Just a question on margins, please. I wonder if you could help me understand, you've framed in the past the different contributors to the margin improvement that you expect this year. I wonder if you could shed any light on whether the mix of those is any different in the quarter.

And within that question, in the international business, obviously, the margin progress was

bit less than in the U. S. I think I heard you mentioned in your prepared remarks that there was a 20 basis point impact of flooding, but I didn't know whether that was marginal growth. But is there also an impact from the faster rate of organic growth still holding back the margin progress in the international business? So it's a long winded question, lots of aspects to it.

Maybe you could talk a little bit around that, that would be really appreciated. Thanks.

Sure. Yes. So again, margin overall, right, we've made very good progress advancing margins at the company of 4.6% last year or 5.1% in fiscal 2024, so 50 basis points last year. This Q1, we're reporting 40 basis points. So we like the consistency in what we're generating with margin accretion.

The sources of that margin accretion has been very consistent. Again, it confirms that our model is working, supply chain efficiencies and scale and the benefits from that really drove continue to drive what we saw in Q1 along with maturity of new business and good management of what I call middle of the P and L, food and labor costs. In terms of the international margin, you're correct. The 20 basis points or so had 20 basis points of headwinds or so from the flooding in Valencia. So you adjust for that you're back to that sort of 40 to 50 basis point range.

The organic growth in the international group is just the opposite actually. Their growth is helping to advance the margins as we scale same thing, scaling supply chain, scaling overhead. So just a bit of an unusual quarter with some headwinds from the flooding.

Thank you. And I show our next question comes from the line of Jasper Bibb from Truett Securities. Please go ahead.

Hey, good morning. I wanted to clarify something on the potential 30 basis point margin impact from tariffs you talked about earlier. Would that just be the 10% tariff on China? Or would that also include the 25% tariffs on Mexico and Canada that I think have been suspended in the past couple of days?

Yes, that was a modeled percentage of increase in terms food costs, not margin decrement. So we thought about a 30 bp increase in food costs to those items that were purchased from Mexico, Canada and China. As I mentioned, close to 85% of our product is sourced locally. So, it's a relatively small impact, generally confined to things like fresh produce in the wintertime in the United States coming from Mexico. So, with the freezing for the next 30 days, that impact would be obviously reduced.

And again, that impact was prior to us taking any kind of mitigation actions with respect to either menu design or service offering and or price recovery. So overall, we see the impact of tariffs as they're currently anticipated to be relatively de minimis to the total company financial performance.

That's very clear. Thank you. And then I wanted to ask about DNI in the U. S. Strength there was notable.

Can you just talk about some of the drivers there and then potentially what return to offices meant for both, I guess, participation rates and your new sales pipeline?

Yes, I would excuse me, I would say return to work continues to be a tailwind for the B and I marketplace. We continue to see employers bringing more people back on a full time basis. And although I think many employers are still struggling, many employers are still struggling to implement those policy changes, but we do see the impact in both daily participation rates and in the just the overall revenue growth in the sector. It continues to also be a source of significant new account wins and we continue to build our capabilities around a range of service offerings that we think will continue to supply additional growth particularly in the high end catering markets in cities like New York. And so we're excited about B and I.

It's a great business and we're very pleased with the results to date.

Makes sense. Thank you for taking the questions.

Thank you. And I show our next question comes from the line of Josh Chan from UBS. Please go ahead.

Hi, good morning, John and Jim. The U. S. Margins improved quite nicely this quarter. Could you talk about kind of the drivers behind that and whether there are any like one timey items within the U.

Yes, definitely no one timey items. That is just consistent delivery and execution against the strategy that we've outlined. Supply chain economics, it's continued improved compliance in terms of our purchasing programs. It's account maturity as new account wins continue to evolve and become more profitable over time. And so it's in the middle of the P and L management that Jim talked about.

So it's really just fundamentally execution and no extraordinary one time items included in that margin improvement.

That's great to hear. And what are you seeing on the labor front in terms of availability and inflation? Any kind of anything to kind of watch out for there?

No. We see labor availability as being very good. Had significantly improved over the circumstances of last year and the year before. So really no challenges from a labor availability perspective. Overall costs continue to be moderating and we anticipate labor inflation somewhere in that 4% to 5% range which we then mitigate by making organizational changes and the like.

The great thing about this business is our contracts give us great protections and flexibility in terms of execution against the business. And so we see labor as being very consistent and very solid and really no significant impact as well this year.

Aramark (ARMK) Q1 2025 Earnings Call Transcript

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