Employees say: "In my short time of working for this company, it has been great to see the things we do each day to make it a great place to work for staff. The appreciation that we show for them on holidays, birthdays, anniversaries is amazing, as well as the appreciation week, where we do things each day for the staff. It is also great to be encouraged to take time off for my personal life and not have work overlap into it on a consistent basis. While some days may be tough, it is a great place to work, and I am glad I took the leap to join this company!"

The Cheesecake Factory remains a top performer on this list, rising seven spots from last year. Also in 2023 the California-based restaurant chain and bakery debuted its First 6 onboarding program, which supports externally hired managers through their transition to the company’s distinctive culture and operations. During their first six months, the newcomers participate in a series of activities alongside peers, culminating in meetings with executive leadership at the company’s support center in Southern California. The support center also recently welcomed 22 mid-level managers from diverse backgrounds to network with executives and set career goals alongside mentors as part of the company’s Diverse Leaders Network Conference.

The experiential restaurant chain has nearly 250 locations in the U.S. and Canada and celebrates its 10th year on the Best Companies to Work For list.
- The company introduced a Wages Now program, which helps employees who might be facing financial pressure receive 50% of their pay the following workday instead of waiting for their biweekly check.
- The Cheesecake Factory has maintained flat health care premiums on vision, dental, and medical plans for its employees since 2021 to counter rising costs.
- The company’s diversity, equity, and inclusion initiative focuses on ways in which managers can better connect with staff, and its upcoming initiatives will take a look at the effects of exclusion and the importance of psychological safety.
- After reaching milestone service anniversaries, Cheesecake Factory staff can choose from a wide range of rewards, from gift cards to monetary awards.
- “This is a company that I have been part of at every level for over 20 years. I have seen a lot happen in the world over the past 20 years, and what still makes me a believer to this day about the Cheesecake Factory is the unshakable commitment to take care of the staff, no matter what, who, or where,” said one longtime employee.

Employees say:
"This is a company that I have been part of at every level for over 20 years. Throughout my tenure, I have known the company to truly demonstrate the company credo that 'people are the greatest resource.' I have seen a lot happen in the world over the past 20 years, and what still makes me a believer to this day about The Cheesecake Factory, is the unshakeable commitment to take care of the staff—staff no matter what, who, or where. That is what makes this company unique and successful."
