Capital One is a bank and issuer of credit cards, founded in 1994 and based in Virginia. As of 2024 it was the third-largest issuer of Visa and Mastercard credit cards in the U.S. Capital One also offers a range of banking services, including consumer and commercial loans, and has 259 retail locations. In May 2025, Capital One completed the acquisition of Discover Financial Services, agreed to in 2024, in a stock transaction valued at $35.3 billion. The resulting company is now one of the world’s largest credit card issuers, with more than 100 million customers.
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Employees say:
"What makes this company unique is its ability to make employees who don't work at the main headquarters feel included, engaged, and connected. The company puts genuine effort into communicating what's happening across all office locations and tailors messages and opportunities when needed. As someone who works out of the New York City office, I appreciate how this approach ensures I never feel out of the loop or miss out on opportunities. I also value that I have the opportunity to travel and spend time with team members or stakeholders when needed—it strengthens collaboration and helps build meaningful connections across locations. This thoughtful, inclusive culture truly sets this company apart."
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Employees say:
"Most companies will say that people are their greatest asset. Capital One actually believes it and acts accordingly. Management pushes for employees to take time off to recharge. They actively seek to develop us and our careers. The company wants to know how we employees can be further enabled and empowered to act. Capital One truly gives people the space to be themselves. The employees are generally smart, capable, fun, caring, and collaborative. If you have a question or problem, just post it to a Slack channel, and you'll have people jumping in to help. After five years here, I continue to be astounded by my fellow employees."
Employees say: "I have been afforded the opportunity to be a remote worker for the past 17 years, long before COVID made working remotely the norm. I have been able to keep and grow my career at Capital One, and also maintain my family life, as my husband's job moved us around the country over the years. I am forever grateful for this."
"You genuinely feel as though your peers and leadership care about who you are as a person. The culture is very entrepreneurial - we are constantly encouraged to push the status quo to do something great - even if that means there's the chance of safe failure. Positive intent is assumed and employees at a range of levels regularly interact in a title agnostic manner. It's a pretty great place to grow and build a career; not just a job."
"Overall I love working here- it has amazing benefits for young parents (great maternity leave, empathy and understanding of family things popping up, pumping rooms, medical benefits). I am constantly surrounded by smart, motivated people which motivates me to do the best job I can. The company also lives up to the mission of change banking for good."
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Employees say:
"Beyond compensation, work-life balance is genuinely encouraged, from the CEO down to people managers. Leaders understand that employees are not robots and need to disconnect. This ability to do so exposes employees to diverse worldly perspectives/experiences, which in turn ensures that employees bring their whole selves to work and put in genuine effort/contributions."
"Capital One has created a culture where people can be fully themselves. I have always felt like I have a voice and that my managers and mentors are advocates for me. I look forward to coming to work, engaging with my peers, and finding creative solutions to get the job done, all facilitated by the Capital One culture."
Capital One places a high value on education: It expanded its education assistance benefits program in 2022, offering to cover associates’ tuition costs upfront and partnering with Bright Horizons FastTrack to provide general education courses that can be put toward earning a bachelor’s degree at a $1,300 annual flat rate. Participation increased by nearly a quarter within one month. Capital One also partners with 11 HBCUs and Hispanic-serving institutions; it has invested over $1.6 million in scholarships and donations to these schools and hosted programs and events to engage with students and broaden its talent pool.
The Catalyst Rotational Program connects employees working in operations and call centers with other business roles, offering a pair of yearlong training initiatives that expose workers to professional development opportunities across the company’s different verticals.
Finance is a powerful tool enabling Capital One to advance its social objectives: In 2022, it spent $984 million on diverse suppliers, almost 14% of its procurable spending (and a $280 million increase from the year prior). That spending supported $722.1 million in wages and 8,770 jobs.
