Zack Moy

  • Funeral Home Director Chris Fontana looks out the window as he awaits the arrival of the immediate family of Mrs. Barbara Lipscomb, as they prepare a drive-thru viewing at the Fellows, Helfenbein & Newnam Funeral Home in Centreville, Maryland, on May 7, 2020. – Due to the coronavirus pandemic funeral home services were held with mourners remaining in their cars allowing them to pay their last respects and visit the family and practice social distancing. (Photo by JIM WATSON / AFP) (Photo by JIM WATSON/AFP via Getty Images)Commentary

    Why don’t we trust funeral directors? Transparency and innovation can redefine the industry–if the FTC allows it

    By