Mary Schlangenstein

Stay informed with Mary Schlangenstein’s coverage and analysis for Fortune.

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  • LOS ANGELES, CALIFORNIA – JULY 23: Travelers sit with their luggage on the check-in floor of the Delta Air Lines terminal at Los Angeles International Airport (LAX) on July 23, 2024 in Los Angeles, California. Delta Air Lines is still reeling in the aftermath of the CrowdStrike outage with 24 flights cancelled and 27 flights delayed at LAX today and 434 cancelled Delta flights nationwide today. (Photo by Mario Tama/Getty Images)Finance

    Delta expects $380 million in lost sales from the CrowdStrike outage that forced it to cancel thousands of flights

    By Mary Schlangenstein and Bloomberg
  • Southwest Airlines Boeing 737 plane sits at gates Ronald Reagan Washington National Airport in Arlington Virginia, on July 10, 2024. (Photo by Daniel SLIM / AFP) (Photo by DANIEL SLIM/AFP via Getty Images)Lifestyle

    Southwest Airlines will offer assigned seats, ditching the open seating policy it’s had since its founding over 50 years ago

    By Mary Schlangenstein and Bloomberg
  • American Airlines flight attendants picketingFinance

    American Airlines flight attendants make just $27,000 to start. A new union contract could change that

    By Mary Schlangenstein and Bloomberg
  • Scott KirbyRetail

    A wheel ripped off a Boeing-crafted plane mid flight and was found in Los Angeles

    By Mary Schlangenstein and Bloomberg
  • Gary KellyRetail

    Southwest Airlines tagged in a billionaire board member, infuriating one of its investors

    By Mary Schlangenstein, Danny Lee, and others
  • Southwest Airlines plane on runwayFinance

    The FAA is investigating a Southwest flight that came within 400 feet of slamming into the ocean

    By Mary Schlangenstein, Allyson Versprille, and others
  • A close-up on a bright yellow Spirit Airlines jeyLeadership

    Spirit Airlines’ CFO is ditching one troubled company for another, joining Hertz as the car rental firm tries to shake EV disaster

    By Mary Schlangenstein, David Welch, and others
  • Robert IsomFinance

    American Airlines CEO fired top exec after controversial ‘modern retailing’ strategy infuriated corporate clients

    By Mary Schlangenstein and Bloomberg
  • DENVER, CO – FEBRUARY 22 : CEO Scott Kirby of United Airlines celebrates opening of a new addition to its Flight Training Center in Denver, Colorado on Thursday, February 22, 2024. United Airlines officially opened a new 150,000-square-foot building at its Flight Training Center in Denver, marking a milestone in its quest to hire 10,000 new pilots by 2030. (Photo by Hyoung Chang/The Denver Post)Finance

    United is scrambling for Airbus jets as it looks to replace Boeing 737 Max 10 orders that are at least 5 years behind schedule

    By Siddharth Philip, Mary Schlangenstein, and others
  • Ed Bastian, chief executive officer of Delta Air Lines Inc., at the Hope Global Forums annual meeting in Atlanta, Georgia, US, on Monday, Dec. 11, 2023. The meeting includes over 5,200 delegates representing 40 countries aiming to reimagine the global economy so the benefits and opportunities of free enterprise are extended to everyone. Photographer: Dustin Chambers/Bloomberg via Getty ImagesFinance

    Delta Air Lines CEO Ed Bastian expects Boeing might not deliver its 737 Max 10 jets until 2027 as it faces federal safety and criminal reviews

    By Mary Schlangenstein and Bloomberg
  • a 737 Boeing planeLeadership

    United racks up 3 Boeing incidents in a week after aircraft runs off taxiway shortly after landing

    By Mary Schlangenstein, Alan Levin, and others
  • American Airlines CEO Robert Isom speaking at the Global Aerospace SummitFinance

    American Airlines just struck a huge deal to buy more 737 Max jets, the first major endorsement of Boeing since January’s fiasco

    By Mary Schlangenstein and Bloomberg
  • Robert Isom, CEO of American Airlines, looking glum because his company just raised the price of checked bagsLifestyle

    American Airlines is hiking prices for checking bags

    By Mary Schlangenstein and Bloomberg
  • American Airlines CEOLeadership

    American Airlines CEO says Boeing ‘needs to get their act together’ after ‘unacceptable’ quality issues, joining chorus of fed-up aviation execs

    By Richard Clough, Mary Schlangenstein, and others
  • Scott KirbyLeadership

    United’s CEO is so concerned about Boeing’s latest disaster he’s been venting to colleagues and lobbying Buttigieg, sources say

    By Julie Johnsson, Siddharth Philip, and others