John Kell

John Kell is a freelance journalist. He's the writer of Fortune's CIO Intelligence newsletter.

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Deb Hall Lefevre

How Starbucks’ CTO balances tech investments that can make work easier for baristas without losing the human touch

Cisco’s Chintan Patel and Accenture’s Karalee Close (right) at Fortune’s Brainstorm AI event in London this week.

Workforce AI skills are advancing too slowly as the technology zooms ahead. Something has to give

Christos Ruci

Why Limbach’s CIO didn’t allow the company’s 1,400 employees to use gen AI tools until this year

Ed Bastian, chief executive officer of Delta Air Lines Inc., during an interview in New York, US, on Monday, Nov. 7, 2022. Bastian said that he sees ‘strong demand’ for flights carrying into 2023. Photographer: Jeenah Moon/Bloomberg via Getty Images

For Delta and Accenture CEOs, helping employees navigate the trade and tariffs uncertainty fits the company culture

Elia Zaitsev

CrowdStrike’s CTO says humans are still critical in battling cyberattacks—even with gen AI advancements

Mike Maresca

Ulta Beauty says online shopping habits are changing. Here’s how the retailer invests in tech to keep up

Rob Francis

Booking.com’s CTO prioritized travelers when he started deploying gen AI tools. Now he’s focusing on employees too

Rohit Bhat and David Griffiths

How Citi’s CTO is rolling out new gen AI productivity tools to more employees across the globe

Mohak Shroff

No one can clearly define an AI agent. LinkedIn’s engineering boss says that’s okay

Jamshed Patel

Software company serving 90,000 churches and nonprofits is betting AI will speed up coding and increase donations

Marco Argenti

Why Goldman Sachs’ CIO is taking a measured approach to rolling out AI across the business

Sastry Durvasula

Technologist at 107-year-old company warns about overspending on AI: ‘People can get carried away’

Patrick Richards, Kathy Kay, Curtis Simpson

Agentic AI is suddenly everywhere. Here’s how companies are evaluating and using these buzzy tech tools

Sears Merritt

MassMutual’s CIO says a years-long data overhaul helped prepare the life insurance company for the AI boom

Christophe Weber, president and chief executive officer of Takeda Pharmaceutical Co., at the company’s headquarters in Tokyo, Japan, on Monday, June 24, 2024. Takeda Pharmaceutical will keep up efforts to forge partnerships with Chinese biotech companies, as the drugmaker scouts for promising drug candidates to bolster its pipeline, Weber said. Photographer: Kosuke Okahara/Bloomberg via Getty Images

In an uncertain world, CEOs seek growth while bracing for disruption