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John Kell

John Kell is a freelance journalist. He's the writer of Fortune's CIO Intelligence newsletter.

How Wyndham scales AI to improve hospitality at 8,400 hotels
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How Wyndham scales AI to improve hospitality at 8,400 hotels
By John KellMay 6, 2026
How JPMorgan’s CIO is reshaping work at the bank with a $19.8 billion annual tech and AI budget
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How JPMorgan’s CIO is reshaping work at the bank with a $19.8 billion annual tech and AI budget
By John KellApril 29, 2026
Capcom, Virgin Voyages bet on AI to reshape gaming and cruise travel
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Capcom, Virgin Voyages bet on AI to reshape gaming and cruise travel
By John KellApril 22, 2026
Why insurance giant Travelers’ CTO is placing fewer, bigger bets on AI
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Why insurance giant Travelers’ CTO is placing fewer, bigger bets on AI
By John KellApril 15, 2026
Amid the ‘SaaSpocalypse,’ CIOs and CTOs take a harder line with their vendors
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Amid the ‘SaaSpocalypse,’ CIOs and CTOs take a harder line with their vendors
By John KellApril 8, 2026
How AI will make your Shake Shack order even faster
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How AI will make your Shake Shack order even faster
By John KellApril 1, 2026
The ROI for AI isn’t one-size-fits-all, says data storage CTO
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The ROI for AI isn’t one-size-fits-all, says data storage CTO
By John KellMarch 25, 2026
How Lumen Technologies is using AI to help cut $1 billion in network costs
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How Lumen Technologies is using AI to help cut $1 billion in network costs
By John KellMarch 18, 2026
Why Levi’s turned a hackathon idea into an AI tool for store employees to make denim shopping easier
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Why Levi’s turned a hackathon idea into an AI tool for store employees to make denim shopping easier
By John KellMarch 11, 2026
Lenovo’s CIO says patience is a virtue in AI investing, but the clock is ticking
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Lenovo’s CIO says patience is a virtue in AI investing, but the clock is ticking
By John KellMarch 4, 2026
After stints at Nike and Kohl’s, Elevance Health’s CDIO pivots to using tech to bring more ‘delight’ to health care
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After stints at Nike and Kohl’s, Elevance Health’s CDIO pivots to using tech to bring more ‘delight’ to health care
By John KellFebruary 25, 2026
Zillow’s CTO says AI is reinventing every step of the home buying process
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Zillow’s CTO says AI is reinventing every step of the home buying process
By John KellFebruary 18, 2026
Steelcase’s CTO says the AI boom will reshape office design
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Steelcase’s CTO says the AI boom will reshape office design
By John KellFebruary 11, 2026
f500-2018-united-rentals
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Why United Rentals’ CTO tried to break his own AI agent before giving it to thousands of employees
By John KellFebruary 4, 2026
How CIOs and CHROs are working together to reimagine work as AI tools proliferate
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How CIOs and CHROs are working together to reimagine work as AI tools proliferate
By John KellJanuary 28, 2026
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Tennessee linebacker Arion Carter was suspended over a $427 flight—now he's donating that amount to charity for every tackle he makes this seasonplaceholder alt text
By Sydney LakeSeptember 9, 2026
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The pumpkin spice era is changing—if not over, as McDonald’s replaces the flavor for the first time in a decadeplaceholder alt text
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