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Andrew Busby

A well-known retail industry expert, speaker, and writer, Andrew Busby is Senior Industry Adviser at BOXTEC, Board Adviser at The Industrious and founder of Redline Retail Consulting (formerly Retail Reflections), a retail consultancy firm that provides strategic advice and insights to the industry community. He is a regular contributor to various media outlets, including retail trade publications and national news media where he is known for his expertise in analyzing and commenting on the latest developments, challenges, and opportunities in the retail industry. Andrew is also author of retail book, ‘Harry Was Right All Along’,

In a retail career spanning over 25 years, he held senior positions at Kingfisher and Superdrug before joining a number of leading technology partners to bring innovative solutions to many retail businesses.

Andrew is also a member of the IORMA Advisory Board, Advisory Board member at Retail Week, Founder of the Retail Advisory Board and is editor at large for Retail Technology magazine.

Sainsbury’s trials new concepts and technology in bid to boost customer experience
RetailSainsbury’s trials new concepts and technology in bid to boost customer experience
By Andrew BusbyJune 13, 2025
Too scared to shop? Why retail is a prime target for criminals
RetailToo scared to shop? Why retail is a prime target for criminals
By Andrew BusbyJune 5, 2025
Consumer caution dampens Primark results as owner ABF reports profits hit
FinanceConsumer caution dampens Primark results as owner ABF reports profits hit
By Andrew BusbyApril 29, 2025
A John Lewis makeover: How I reinvented my personal style
CommentaryA John Lewis makeover: How I reinvented my personal style
By Andrew BusbyApril 29, 2025
Sainsbury’s reports healthy growth despite fears of a supermarket price war
CommentarySainsbury’s reports healthy growth despite fears of a supermarket price war
By Andrew BusbyApril 17, 2025
From outcast to on-track: How M&S found a culture to turn a crumbling business around
CommentaryFrom outcast to on-track: How M&S found a culture to turn a crumbling business around
By Andrew BusbyMarch 27, 2025
Signs of recovery for John Lewis after strategic reset, but ‘the best is yet to come’
CommentarySigns of recovery for John Lewis after strategic reset, but ‘the best is yet to come’
By Andrew BusbyMarch 13, 2025
Currys enjoys strong peak trading with AI laptops and premium mobiles driving sales
RetailCurrys enjoys strong peak trading with AI laptops and premium mobiles driving sales
By Andrew BusbyJanuary 28, 2025
U.K. retail sales in December hid the truth about the ‘golden quarter’
RetailU.K. retail sales in December hid the truth about the ‘golden quarter’
By Andrew BusbyJanuary 28, 2025
AI’s retail takeover: How this one technology is shaping the future of shopping
RetailAI’s retail takeover: How this one technology is shaping the future of shopping
By Andrew BusbyJanuary 27, 2025
How U.K. retailer Currys is working with Accenture, Microsoft and Avanade to deliver better in-store customer experience
RetailHow U.K. retailer Currys is working with Accenture, Microsoft and Avanade to deliver better in-store customer experience
By Andrew BusbyJanuary 24, 2025
Has Asda’s painful divorce from Walmart led to its terminal decline, or can boss Allan Leighton turn the grocer around?
RetailHas Asda’s painful divorce from Walmart led to its terminal decline, or can boss Allan Leighton turn the grocer around?
By Andrew BusbyJanuary 23, 2025
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