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Adrian Mitchell, chief financial officer of Macy’s Inc., at the company’s flagship store in New York, U.S., on Thursday, Jan. 6, 2022. Macy’s is transforming the world’s largest department store to optimize its omnichannel strategy. Photographer: Jeenah Moon/Bloomberg via Getty Images

Corporate COOs are balancing AI’s efficiency gains with potential risks to employee morale

Land O’Lakes Chief Technology Officer Teddy Bekele.

Why Land O’Lakes now has a CTO after 97 years without one

ServiceRocket CFO Joy Mbanugo.<br />
Courtesy of ServiceRocket

For CFOs, AI is the newest tool in their arsenal

Cropped shot of multiracial group of business people using mobile devices together in modern office. Corporate people with smart phones, tablets, laptop sitting together side by side and having fun in their free time in the office.

Keeping the ‘human’ in human resources in an era of generative AI

Melanie Perkins, chief executive officer and co-founder of Canva Inc., speaks during the Canva Create event in Inglewood, California, US, on Thursday, May 23, 2024. Canva’s platform has gained popularity among smaller companies and Gen Zs since its inception in 2013, and more recently sought to attract larger enterprise customers. Photographer: Alisha Jucevic/Bloomberg via Getty Images

Design software companies are giving AI a redesign

Tilak Mandadi is executive vice president, ventures and chief digital, data, analytics and technology officer at CVS Health.

CVS Health CTO tries to smooth over complexity to propel his company’s big bet on healthcare

Chris Bedi, chief customer officer of ServiceNow.

How ServiceNow is infusing AI everywhere and got 84% of the workforce to use it daily

More tech companies are introducing copilots.

Generative AI copilots could promise ‘a workplace utopia’

Greg Lavender is senior vice president, chief technology officer and general manager of the Software and Advanced Technology Group at Intel Corporation. (Credit: Intel Corporation)

Why this chief technology officer put his retirement on hold when Intel’s CEO called with a daunting fix-it job

Juergen Mueller.<br />
Courtesy of SAP

Why SAP’s CTO made scale a strategy for generative AI

Digital generated image of multiple numbers of yellow credit cards stacking across the frame.

This bank tested 90 uses for AI before choosing the top 2—and they benefit customer service and productivity

A FedEx courier delivers packages on Cyber Monday in San Francisco, California, US, on Monday, Nov. 27, 2023. An estimated 182 million people are planning to shop from Thanksgiving Day through Cyber Monday, the most since 2017, according to the National Retail Federation. Photographer: David Paul Morris/Bloomberg via Getty Images

FedEx promised investors $4 billion savings by consolidating operating units—the CTO had to figure out how tech would deliver

Chief AI officers must think about customers’ privacy concerns.

Ensuring customers have confidence, trust in AI models falls to AI chiefs

MIAMI GARDENS, FL – MAY 05: McLaren driver Oscar Piastri (81) drives during the F1 Crypto.com Miami Grand Prix on May 5. 2024 at the Miami International Autodrome in Miami Gardens, Florida. (Photo by Rich Graessle/Icon)

Many CIOs are stuck in the AI slow lane but setting ambitious priorities as if they’re not

portrait of Paolo Gallo

Leaders should ‘engage missionaries, not mercenaries’