• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia
AIGen Z

Gen Z turning its back on AI isn’t irrational — it’s a verdict on everyone who failed them

Nick Lichtenberg
By
Nick Lichtenberg
Nick Lichtenberg
Business Editor
Down Arrow Button Icon
Nick Lichtenberg
By
Nick Lichtenberg
Nick Lichtenberg
Business Editor
Down Arrow Button Icon
April 16, 2026, 11:27 AM ET
grad
Gen Z is entering a not so brave new world of AI.Ye Myo Khant/SOPA Images/LightRocket via Getty Images

America has a problem with young people and AI. Gen Z has looked clearly at what the AI revolution is doing to their lives and rendered a verdict: the institutions that were supposed to prepare them for this moment have failed, the employers that were supposed to hire them have vanished, and the government that was supposed to manage the transition has been absent without leave.

Recommended Video

That verdict is arriving in numbers that are hard to dismiss: The more young people engage with the technology, the worse they feel about it.

Gen Z’s excitement about artificial intelligence dropped 14 points over the past year to just 22%, according to Gallup polling released this week. Hopefulness fell nine points to 18%. Anger rose nine points to 31%. And here’s the data point that deserves the most attention: even daily AI users saw bigger drops in sentiment than non-users — excitement among that group fell by 18 points, and hopefulness tumbled by 11. Separate polling aligns with this: Gen Z rates AI satisfaction at just 69 on the American Customer Satisfaction Index — below airlines, social media, and mortgage lenders.

The paradox is telling: 62% of Gen Z and millennials believe that AI will unlock financial opportunities they don’t currently possess. Something is going wrong here, on the cusp of a supposed Fifth Industrial Revolution, and, as with so many things in the wider AI discourse, this seems to be a sort of Rorschach test, reflecting back on humanity’s own foibles. They believe in the technology’s potential. They don’t trust the system surrounding it to let them benefit from it.

Schools chose the wrong side

The first institution to stand in the dock is higher education. At the exact moment AI literacy became a foundational workplace skill, most colleges went in the opposite direction. More than half of college students say their school either discourages (42%) or outright bans (11%) the use of AI, according to Gallup. Faculty are aware of the damage: 63% believe their schools’ 2025 graduates were not very or not at all prepared to use AI in the workplace, per the American Association of Colleges and Universities. But what is the first thing employers are asking for from any qualified candidate? AI literacy.

This editor has personally visited the KPMG Lakehouse, where new consulting interns are training up in how to prompt, and talked to thought leaders in human resources and economics who fear the mismatch between what employers want and what workers have to offer. AI skills are the missing link in the stagnant labor market, and Gen Z knows it—and they know they’ve been underprepared for the revolutionary moment.

 A Fortune investigation last fall found the same fault line from a different angle: nine in 10 educators told researchers their graduates were workforce-ready, while nearly half of those graduates said they didn’t feel prepared even to apply for an entry-level job in their field. Rather than adapt, some students are engineering their own workarounds: double-majoring has surged as a hedge against AI disruption, Fortune reported in November, and graduates who steered toward so-called “AI-proof” fields — psychology, education, social work — are now finding those degrees carry negative financial returns as AI moves into white-collar work faster than anticipated.

This lands inside a broader legitimacy collapse that elite universities have spent years engineering for themselves. A Yale faculty committee released a sweeping, self-critical report this week documenting the ruin — runaway tuition, an opaque admissions process that systematically advantages the wealthy, and campuses increasingly hostile to free inquiry. A decade ago, 57% of Americans said they had a great deal or quite a lot of confidence in higher education; by 2024, that figure had cratered to a historic low of 36%. The institutions most responsible for equipping the next generation to navigate a turbulent economy have spent years losing the public’s trust — and then they turned their backs on AI, the one thing Gen Z most needed to master to get a good job, maybe any job, in this market.

The jobs disappeared quietly

Whatever deficiencies young people bring out of school, they have expected the job market to eventually sort things out. It isn’t. The unemployment rate for recent college graduates hit 5.7% in the fourth quarter of 2025, above the national rate — a reversal that almost never happens. Underemployment for recent grads sits at 42.5%, the highest since 2020.

The mechanism matters here. This isn’t primarily a story of mass AI-driven layoffs, as layoffs remain relatively low across the economy, with big exceptions in the tech industry. The story is more one of quiet erasure. At companies that have adopted AI, junior hiring fell nearly 8% within six quarters — not through firings, but through a freeze on new positions, according to a Harvard working paper tracking 62 million workers.

Gen Zers are paying a compounding price: without early-career experience accumulating, their wages are falling further behind older workers than any comparable cohort in decades. Entry-level jobs are the ones AI automates first. They are also the jobs that teach young workers how to think, build judgment, and eventually move up. Eliminate the bottom rung, and you don’t just harm one generation — you hollow out the management pipeline for the next decade.

The anxiety is producing measurable behavioral responses. Forty-four percent of Gen Z workers admit to actively sabotaging their company’s AI rollout — compared to 29% of workers overall, Fortune reported earlier this month. It is a sign less of technophobia than of workers who feel unprotected and are acting accordingly. Some economists argue that the weak entry-level market is partly an overcorrection from the post-COVID hiring binge of 2021. And nearly 60% of hiring managers reportedly use AI as an excuse for layoffs and freezes because it plays better with stakeholders than the real reasons do. Marc Andreessen called it a “silver-bullet excuse.” Sam Altman branded it “AI-washing“. The honest answer is messier: AI and opportunism are compounding each other, and young workers are caught in the middle.

Washington has been somewhere else

The missing actor in all of this is the government. There is no serious federal workforce transition framework, no large-scale AI-skills retraining program, no mandate that schools treat AI literacy the way they treat reading or arithmetic. What there is instead: an administration that has spent its political capital on wielding education funding as a cudgel — freezing $2.2 billion in federal grants to Harvard over campus activism disputes — while the skills gap widens and a generation improvises its own future in real time.

Sixteen percent of currently enrolled college students have already changed their major because of AI — a sign of a generation trying to adapt in real time, without a map. Whether schools catch up, whether employers reverse the junior hiring freeze, and whether Washington produces anything resembling a workforce policy will determine whether the current anxiety hardens into something permanent. For now, the numbers suggest it already is.

In April 2026, OpenAI released a 13-page policy paper, Industrial Policy for the Intelligence Age, warning that AI’s rapid advance toward superintelligence threatens to hollow out wage and payroll tax revenue and unravel the social safety net, and calling for a sweeping overhaul comparable to the Progressive Era or the New Deal.

The company’s blueprint — shifting the tax base away from labor income toward corporate profits and capital gains, floating a “robot tax” on automated labor, and creating a national public wealth fund that would distribute returns to American citizens — closely mirrors proposals from billionaire venture capitalist and early OpenAI backer Vinod Khosla, who has argued for eliminating federal income tax for Americans earning under $100,000 and taxing capital gains at ordinary income rates.

Both Khosla and OpenAI framed the urgency in stark terms. Goldman Sachs research indicates that AI is already cutting roughly 16,000 U.S. jobs per month, with younger workers hit hardest, and Khosla predicts that AI could automate 80% of current jobs by 2030. Critics, including Carnegie Endowment scholar Anton Leicht, dismiss the OpenAI paper as “comms work to provide cover for regulatory nihilism,” underscoring how far Washington remains from any concrete legislative response.

In 2001, Fortune first convened “The Smartest People We Know,” bringing together CEOs and founders, builders and investors, thinkers and doers. Since then, Fortune Brainstorm Tech has been the place where bold ideas collide. From June 8–10, we will return to Aspen—where it all began—to mark 25 years of Brainstorm. Register now.
About the Author
Nick Lichtenberg
By Nick LichtenbergBusiness Editor
LinkedIn icon

Nick Lichtenberg is business editor and was formerly Fortune's executive editor of global news.

See full bioRight Arrow Button Icon

Latest in AI

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Fortune Secondary Logo
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • Future 50
  • World’s Most Admired Companies
  • See All Rankings
Sections
  • Finance
  • Fortune Crypto
  • Features
  • Leadership
  • Health
  • Commentary
  • Success
  • Retail
  • Mpw
  • Tech
  • Lifestyle
  • CEO Initiative
  • Asia
  • Politics
  • Conferences
  • Europe
  • Newsletters
  • Personal Finance
  • Environment
  • Magazine
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
  • Group Subscriptions
About Us
  • About Us
  • Editorial Calendar
  • Press Center
  • Work At Fortune
  • Diversity And Inclusion
  • Terms And Conditions
  • Site Map
  • About Us
  • Editorial Calendar
  • Press Center
  • Work At Fortune
  • Diversity And Inclusion
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • Pinterest icon

Latest in AI

A group of young girls look at a robot.
AIChina
China has ‘nearly erased’ America’s lead in AI—and the flow of tech experts moving to the U.S. is slowing to a trickle, Stanford report says
By Sasha RogelbergApril 16, 2026
22 minutes ago
An AI protest
NewslettersEye on AI
Anti-AI sentiment is on the rise—and it’s starting to turn violent
By Beatrice NolanApril 16, 2026
51 minutes ago
Harvey CEO Winston Weinberg
Startups & VentureLeadership
Harvey’s 30-year-old CEO says failing is a ‘good way to learn’ and says ‘destroying your ego’ led him to an $11 billion success
By Jacqueline MunisApril 16, 2026
3 hours ago
Paul Scherer poses casually while sitting on a bookshelf
Startups & VentureVenture Capital
Exclusive: Eigen raises a seed round from Benchmark to build the world’s first ‘mutual friend’
By Lily Mae LazarusApril 16, 2026
3 hours ago
grad
AIGen Z
Gen Z turning its back on AI isn’t irrational — it’s a verdict on everyone who failed them
By Nick LichtenbergApril 16, 2026
4 hours ago
Anita Beveridge-Raffo is Head of Retail and Consumer Goods at Palantir Technologies
CommentaryAI agents
Palantir exec: the biggest mistake retailers are making with AI? Trying to do it all with one agent
By Anita Beveridge-RaffoApril 16, 2026
6 hours ago

Most Popular

Jeff Bezos pledged $10 billion for climate change. With the 2030 clock ticking, his wife, Lauren Sánchez Bezos, is leading the charge to spend it
Environment
Jeff Bezos pledged $10 billion for climate change. With the 2030 clock ticking, his wife, Lauren Sánchez Bezos, is leading the charge to spend it
By Sydney LakeApril 15, 2026
1 day ago
Billionaire philanthropist MacKenzie Scott has donated again—a week after gifting millions to a college, she's just given $70 million to Meals on Wheels America
Success
Billionaire philanthropist MacKenzie Scott has donated again—a week after gifting millions to a college, she's just given $70 million to Meals on Wheels America
By Emma BurleighApril 13, 2026
3 days ago
Current price of oil as of April 15, 2026
Personal Finance
Current price of oil as of April 15, 2026
By Joseph HostetlerApril 15, 2026
1 day ago
The billionaire Anthropic cofounder who majored in literature says knowing how to ask the right questions beats knowing how to code
Success
The billionaire Anthropic cofounder who majored in literature says knowing how to ask the right questions beats knowing how to code
By Marco Quiroz-GutierrezApril 14, 2026
2 days ago
Economists warned California not to raise the minimum wage to $20. They were wrong in almost every way so far, another economist says
Economy
Economists warned California not to raise the minimum wage to $20. They were wrong in almost every way so far, another economist says
By Sasha RogelbergApril 15, 2026
1 day ago
Palantir CEO says working at his $316 billion software company is better than a degree from Harvard or Yale: ‘No one cares about the other stuff’
Success
Palantir CEO says working at his $316 billion software company is better than a degree from Harvard or Yale: ‘No one cares about the other stuff’
By Preston ForeApril 14, 2026
2 days ago

© 2026 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.