• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia
AILetter from London
Europe

The world’s largest tech gathering is talking about ‘accountability laundering’: Here’s why we should christen them Words of the Year

Kamal Ahmed
By
Kamal Ahmed
Kamal Ahmed
Executive Editorial Director of Europe
Down Arrow Button Icon
Kamal Ahmed
By
Kamal Ahmed
Kamal Ahmed
Executive Editorial Director of Europe
Down Arrow Button Icon
March 5, 2026, 8:16 AM ET
Kate Crawford, research professor at the University of Southern California, at Mobile World Congress 2026 in Barcelona.
Kate Crawford, research professor at the University of Southern California, at Mobile World Congress 2026 in Barcelona.© 2026 GSMA / MWC

Summer Yue isn’t the most famous employee at Meta. The director of “superintelligence alignment and safety research” posts pictures of herself walking her dog on the beach and messages about testing the honesty of AI assistants. She has a modest number of followers on social media. 

Recommended Video

But for one day in February, Yue became the most talked about person at Meta. Not for launching a remarkable new product or announcing a breakthrough in agentic AI, but rather for being caught out. 

“Nothing humbles you like telling your OpenClaw, ‘Confirm before acting’ and watching it speedrun deleting your inbox,” Yue wrote on X—a post that now has close to 10 million views. “I couldn’t stop it from my phone. I had to run to my Mac mini like I was defusing a bomb.” 

OpenClaw is an “autonomous agent”—an artificial intelligence product that can perform tasks independently. A darling of Silicon Valley, it offers to be your constant admin assistant, the “AI that actually does things.” Give it access to your diary, your emails, your life, and it will save you time and stress, the product’s developers claim. The first sentence on the OpenClaw website reads: “Clears your inbox, sends emails, manages your calendar, checks you in for flights.” 

Yue admitted she had made a “rookie mistake.” She tested the assistant on a small “toy” email list and then released it on her whole inbox which was too large for the guardrail prompts (“Check with me”) she had used for the pilot. But if even a director of superintelligence at Meta is having difficulty navigating the world of agentic AI and “compaction effects,” what hope is there for the rest of us? 

Read more: Qualcomm CEO: ‘Resistance is futile’ as 6G mobile revolution approaches

It is a vital conversation, so important that at Mobile World Congress this week in Barcelona—the largest technology gathering in the world—Yue’s snafu was debated on the main stage. 

“Of course, everybody here at World Congress has been chatting about OpenClaw and how we can use agents,” said Kate Crawford, research professor at the University of Southern California. 

“But then we saw Meta’s head of AI safety use OpenClaw, and it deleted her entire inbox. That’s the head of safety for Meta. So, if she’s having problems, I think we all have to be asking: ‘How do we make sure that these systems are really hardened? How do we make sure that they’re rigorously tested? How do we make sure that we can actually delegate to them in a trusted way?’ And that’s really the hardest problem to face, right?” 

Right. When something goes wrong, who is responsible? The user? The developer? The lack of regulation? When the reality of AI clashes with the promise of AI, what do we do?  

Yue’s inbox may only be of supreme importance to her. When it comes to the relationship between technology and, say, our health, or, Anthropic take note, the defense of the nation, then that is a very different matter. It wasn’t long ago that Grok, xAI’s artificial intelligence bot, was casually “undressing” images of women and girls to the disgust of millions. The threat of government- and state-led action finally brought a change of approach.

“How do we make sure that these systems are really hardened? How do we make sure that they’re rigorously tested?”

Kate Crawford, research professor at the University of Southern California

“How do you actually build in accountability?” Crawford asked. “This is the thing that we all want. If you’re going to start using agents to book your flights and arrange your medical appointments and even more intimate and trusted activities in your everyday life, you want to know that the information is going to be protected. 

“So how do you test for that? How do you ensure that’s happening? If we look at what’s happened in the last 10 years in the tech space, unfortunately we’ve seen a lot of accountability laundering—which is when companies can say, ‘Well, I don’t know. I mean, the algorithm did it.’” 

That is insufficient. Crawford is demanding full transparency and an audit of the “agent train,” an end-to-end process revealing what went wrong and who is responsible. Technology companies should listen and act. There will be a growing number of Summer Yues out there—and it will certainly mean a lot more than a few lost emails and an honest post on X.

Join us for a virtual Fortune 500 Europe C-Suite Conversation, in partnership with Syndio, on mastering workforce decisions and pay transparency in the age of AI. Built for global and regional HR leaders, this session explores how CHROs are using AI to drive smarter pay decisions, manage regulatory risk, and strengthen workforce trust. Curated for CHROs and senior HR leaders. Register now.

About the Author
Kamal Ahmed
By Kamal AhmedExecutive Editorial Director of Europe

Kamal Ahmed is the executive editorial director of Europe. Kamal is the author of Letter from London, Fortune Europe's weekly take on global business as seen from London. Previously, he was director of audio at The Telegraph and presenter of The Daily T podcast.

See full bioRight Arrow Button Icon

Latest in AI

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Fortune Secondary Logo
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • World's Most Admired Companies
  • See All Rankings
  • Lists Calendar
Sections
  • Finance
  • Fortune Crypto
  • Features
  • Leadership
  • Health
  • Commentary
  • Success
  • Retail
  • Mpw
  • Tech
  • Lifestyle
  • CEO Initiative
  • Asia
  • Politics
  • Conferences
  • Europe
  • Newsletters
  • Personal Finance
  • Environment
  • Magazine
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
  • Group Subscriptions
About Us
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • Pinterest icon

Latest in AI

Nvidia co-founder and CEO Jensen Huang is driving a squeeze of memory chips.
AISemiconductors
Wall Street thinks memory is AI’s golden ticket. Harvard’s chip expert warns: ‘Curves that just go to the sky with no end…never continue forever’
By Eva RoytburgMay 11, 2026
7 hours ago
Shark Tank’s Kevin O’Leary wants to build a massive $100 billion data center in rural Utah. Residents are revolting
AIData centers
Shark Tank’s Kevin O’Leary wants to build a massive $100 billion data center in rural Utah. Residents are revolting
By Marco Quiroz-GutierrezMay 11, 2026
9 hours ago
Nvidia CEO Jensen Huang
Economyconstruction
Jensen Huang’s message to electricians and plumbers: ‘This is your time,’ as AI buildout leads to soaring demand for skilled trades
By Tristan BoveMay 11, 2026
11 hours ago
worker alone in empty office
Future of WorkTech
AI isn’t paying off in the way companies think. Layoffs driven by automation are failing to generate returns, study finds
By Jake AngeloMay 11, 2026
11 hours ago
The widow of a man killed in a Florida mass shooting is suing ChatGPT maker OpenAI, claiming it ‘knew this would happen’
LawOpenAI
The widow of a man killed in a Florida mass shooting is suing ChatGPT maker OpenAI, claiming it ‘knew this would happen’
By The Associated Press and Jeff MartinMay 11, 2026
12 hours ago
‘It’s here’: Google issues dire warning after catching hackers using AI to break into computers
AIGoogle
‘It’s here’: Google issues dire warning after catching hackers using AI to break into computers
By Matt O'Brien and The Associated PressMay 11, 2026
13 hours ago

Most Popular

Forget U.S. debt, China's total borrowing is in 'a league of its own'—much worse and deteriorating faster, analyst says
Economy
Forget U.S. debt, China's total borrowing is in 'a league of its own'—much worse and deteriorating faster, analyst says
By Jason MaMay 11, 2026
11 hours ago
OpenAI CEO Sam Altman says Gen Z and millennials are using ChatGPT like a 'life advisor'—but college students might be one step ahead
Tech
OpenAI CEO Sam Altman says Gen Z and millennials are using ChatGPT like a 'life advisor'—but college students might be one step ahead
By Sydney LakeMay 10, 2026
2 days ago
‘This is the way’: Elon Musk endorses Warren Buffett’s famed 5-minute plan to fix the national debt
Economy
‘This is the way’: Elon Musk endorses Warren Buffett’s famed 5-minute plan to fix the national debt
By Jacqueline MunisMay 10, 2026
2 days ago
Microsoft’s CFO admits she joined the tech giant without even knowing her salary—and then missed her first day of work
Success
Microsoft’s CFO admits she joined the tech giant without even knowing her salary—and then missed her first day of work
By Preston ForeMay 11, 2026
12 hours ago
Red flag test: former CEO explains why he rejects job candidates who say they can start right away
Success
Red flag test: former CEO explains why he rejects job candidates who say they can start right away
By Orianna Rosa RoyleMay 9, 2026
3 days ago
'Employers are increasingly turning to degree and GPA' in hiring: Recruiters retreat from ‘talent is everywhere,’ double down on top colleges
Future of Work
'Employers are increasingly turning to degree and GPA' in hiring: Recruiters retreat from ‘talent is everywhere,’ double down on top colleges
By Jake AngeloMay 9, 2026
3 days ago

© 2026 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.